Nail’s By Melinda- Mobile Spa

UPDATE 9÷21÷15: Having been back several times, Melinda has become my regular nail gal in Austin. I even had her do my gel manicure for my wedding. You will not be disappointed with the personalized service you receive with her.
PREVIOUS REVIEW: I needed to get a mani/​pedi for an event and having just moved to the area, I turned to Groupon. Melinda had great reviews so I snagged her manicure deal and added on a pedicure. I was not disappointed! Melinda has an eye for the details and spent a lot of time to make sure my fingers and toes were perfect (and I have more dead skin on the bottoms of my feet than I’d like to admit). I didn’t feel rushed at all like you often do at larger salons. I brought her a picture from Pinterest for my manicure and she successfully replicated it. Melinda is also very kind and personable. I will definitely be back!

I bought the Groupon for a pedi, and I will have to admit that it’s the best money I’ve ever spent for a Groupon service! Groupons can be hit or miss as we all know and this was a HIT!
I could not be happier with the attention to detail on my toes! I like for my polish to be exact and smooth, and Cheyenne absolutely nailed it. –pun intended :) — She was so sweet and professional, and I really enjoyed the personalized service (unlike so many nail salons around Austin where you feel like they are herding cattle through the services).
Great polish selection! Great location for people who live South! I love that you can book appointments online! I’ll definitely be back!
Oh! And perhaps most importantly, Melinda followed up with me after my appointment to be sure that I was completely satisfied with my experience! Talk about great customer service!

i bought a groupon, was really excited about trying out a new person for pedicures, right on the way home from work, very convenient. i made my appointment online just like instructed, kept checking my email and cell phone for a confirmation (got no response) and when i showed up, she was not there. I couldn’t get a refund from Groupon, so this is just money down the drain. The bad karma is already out there, so i’m not too keen on getting a personal service from this person now and i’m out my money from groupon. great.
6÷1÷15, I would like to add some comments. It seems the program was at fault in that it allowed me to schedule an appt on a day the individual was closed. These things happen, but unfortunately, sometimes you find out the hard way. Judging by the other reviews, a good service is provided, and there are happy customers. Groupon also let me have groupon bucks, and i was able to use them towards another purchase, which is the good news, because now I can try out another shop with some success. I did receive a nice note from Melinda, offering to provide services, just now sure at this point. But i do appreciate it when someone reaches out to try and remedy a situation.

So part of my Valentine’s Day present to my honey was to get her hoofs done (haha)! She takes care of her pretty feet on her own but I thought it would be nice to have someone else do it for the first time here in Austin!
I found a groupon for Melinda and decided to give her a try! She has a small one on one space in the salons by JC building. At first I thought, gee this is different, but as soon as Melinda greeted us I knew this would be good! Usually the people doing the girls nails and such don’t care about the guy they bring with them, not Melinda… She made sure I was comfortable and entertained! She handed me the remote and said watch whatever you’d like! Netflix and Hulu galore! So as I watched Netflix, my girl was able to sit back and relax while Melinda did a fabo job on her feet! What was really nice was how she catered to the customers personality! My girl isn’t one for small talk so Melinda provided a quite and relaxing time for her! The other thing that set her apart for everyone else was her line of skin products! All hand made by her! Smelled great and worked even better!
We will definitely be coming back and buying some of her products!!! She’s great and I highly recommend her!

I had my first appointment with Melinda yesterday. I’ve been searching for a good person to do my nails since I moved back to Austin last year from Kansas City. I think I’ve finally found someone I want to go back to with Melinda.
I got the winter special which includes a shellac manicure and a classic pedicure and then I added French for my manicure. She did a great job on both. She made sure I was satisfied with the job she did before I left which I liked. She had a quiet and calming demeanor which was also nice because I like to relax whenever I’m getting my nails done. I will definitely go back and will probably have her do some cute nail designs next time.

Cheyenne did my nails today, and I am so impressed! I got the Groupon for the pedicure and she was so patient with me when I was slow choosing my colors and we ended up going with fun colors/​design that I found on Pinterest. I liked my pedicure so much that I had her do my shellac nails. He attention to detail was amazing! She did the best shellac application I’ve ever had. She made sure there was nothing on my skin and the colors were perfect (another choice off Pinterest!). I am very picky about my nails (and everything!) and would highly recommend Cheyenne. I am definitely going back :)

I called her via the call box to let her know that I had arrived for my appointment and she did not show up. I waited 10 min outside in the cold and rain. Not sure about her nail work but customer service is not good.