Lowe’s

Seems truth is not allowed on here, if a company’s feelings get hurt. After my post was on here, seems they cried to have it removed.

would not honor my military embarresed me. Rude manager. Would not help at all. made a disgust face when I showed my military papers

I had to get a new stove because the prior repair people — appliance pros of Austin, broke the glass while repairing my stove. Lowes was easy to work with, had good prices, sent someone to measure kitchen and give me options, and installer cut granite and installed new stove with no issues. Our experience couldn’t have been any more positive, especially after the fiasco with Appliance Pros of Austin breaking the old stove.

Love shopping at Lowe’s. Called today, was asking about the availability of pansies, and Leigh in the garden department tells me that they ordered too many pansies this year and that she will give me a good discounted price. I headed straight for Lowe’s. Lovely pansies were 60%+ off. Bought 60 plants.

Took power washer in for repair. An 866 number calls me with only a recording to call them right back for an estimate. I have called twice and have been on hold for over 45 minutes. Called store and they cannot give me a price to repair, only the 866 number can. this is a ridiculous catch 22.

Well, I thought a huge department store this size would have the appliances I was looking for and for that matter, have them in stock, but I guess not.
I went into purchase a new refrigerator and washer and dryer, thinking that this would be a one stop shop. When the attendant looked up the refrigerator I had in mind their inventory was out. Understandable, but you’d think they’d offer me some other options but I just got blank stares. So I had to call around to 3 different Lowe’s locations to locate the fridge and finally set up the purchase and delivery.
Then when I tried looking for a washer and dryer, the attendants were still very unhelpful and weren’t able to offer me other options when the floor model I was interested in was not in stock. Seriously, I went through 10 different models before finding something that was actually available.
Then when I wanted to purchase that washer and dryer at this location, the store attendant tried to talk me out of it and said it would be easier to just purchase it all at the same location where I was buying the fridge. I finally asked them «guys, are you gonna make me go to Home Depot?».
Corporate needs to make sure their warehouses are stocked. And the sales people in the appliance section need to be better equipped to sell.

This is actually a review for Lowe’s subcontractor, The Floor Doctor. Since they don’t appear to have a Unilocal page, here we go.
So we bought some carpet through Lowes. The process was a little arduous, especially if you wanted their incentives (must buy brand X, on Y date, and spend Z amount of money), but we worked through it and they were nice enough. Really good communication throughout, especially for a big box retail chain.
So install day comes around, and the Floor Doctor guys arrive. They’re on time, they’re polite, they get the job done quickly. As they go to leave, I start inspecting the rooms, and notice there are several shallow dents along the bottom of the wall, presumably from the knee kicker. In one spot, the framing of the closet door has been damaged.
I grab the installer and show them the damage, to which they respond «It was like that.» Uhhh, no it wasn’t. Clearly they’re dishonest, not equipped to repair anything, and in a hurry to leave. Fine, I’ll take it up with Floor Doctor.
I call Floor Doctor, they tell me a manager will call me within 48 hours. Lowe’s calls me and solicits feedback, I tell them what happened. They tell me they’ll pass it along to Floor Doctor and that a manager will call me within 48 hours. That was two weeks ago.
I’m not a complete a-​hole, I realize that the damage is extremely light, and can be solved with $ 10 worth of paint. The damage is a tertiary concern at this point, behind the fact that the employees would boldface lie to me, and not one, but two different companies failed to even contact me.
Like with most things, I’ll fix it my damn self.

As a small business owner I spend about 500‑1000 $ a month at lowes. The other day I came in at 7am and went shopping. I bought a lot of little things that are hard to scan and some bigger stuff that did not have any stickers on it. When I arrived at the checkout stand (the only ones open were the self checkout), there was an older lady there staring at me. No one else around. I did not want to go thru the nightmare of trying to scan all the things that would have taken along time to do. I asked the lady there if she could do it. Without hesitation, she said she couldn’t and told me if I wanted that kind of help I would have to go to the other side of the store to the lumber area. That’s absurd. 1^st there was NO ONE IN THE STORE! 2^nd, it’s a ridiculous policy that the self checkout person can’t help u out. I would understand if they were busy but they were not. Home Depot will help u out every time not to mention they always have another checkout stand open next to the self checkout. I talked to the manager but she did not seem to care.

Don’t think of buying flooring here!
They don’t know crap and really don’t care
If you think they give a crap try complaining and just see if anyone will contact you!
Home Depot has better prices and services and. Doesn’t charge for samples .
And oh yes they have people in the department to assist you.
If it isn’t on the shelf forget about it.

Recently went there to have a roof installed by lowes the contractor Vic’s interior that they hired does not know what there doing I have a low slop roof and there putting shingles on it the lowes has the correct material in stock .roll roof desert tan. after being a week late they showed up did part of my roof and demanded me sign a paper saying they finished. i went to the store and was told they would be back the next morning to finish the job correctly but now the store says they need to order the material they must think I’m stupid because the store 8 miles away has the roll roof Instock. i have been a general contractor for years and lowes and victors interiors are the worst company ever. After all the time I have wasted babysitting and trying to get them to do the job I could have done it myself. the store employees in other departments and cashiers are great

Are you kidding me!!! We had 2 boxes of coffee in our shopping cart cruising the carpet section. As we narrow down our search we left the cart in the middle of the aisle… For 2 minutes tops. Only to drag a 5×7 carpet roll towards our now missing cart. Mysteriously there on the floors are two boxes of coffee but alas no cart. In disbelief we walk up the aisle only to find Scott a Lowe’s Bee Cave employee who confessed to give away our cart someone else was carrying something heavy. Oh no you did not! I was hobbling along after having just had surgery really not supposed to be on my feet missing my cart! That was wrong on so many levels! Common sense boy common sense.
PS I was so pissed off that we left the store and went to Home Depot! Where no one took my cart away from me.

This was our second Build and Grow clinic. LOVE the Holiday Train! My boy did not like all the hammering sounds but once he started he didn’t care. The woman supervising did a great job of making we had everything we needed. Lowe’s is my go to place for my home improvement needs. Do not like going to that other place because the help never seem to know where anything is! Here in Texas and in CA where I used to live,

Recently purchased a new home nearby, so I’ve spent more time in this store than I would ever care to. Unlike most other Lowe’s I’ve been to in the past, employees are pretty easy to locate if you need assistance and are very friendly and helpful.
Have interacted with all departments:
Lumber cut wood to my exact specifications (saved me from having to do it); bathroom helped me pick out great tile for a reno project; bought new HE washer and dryer, simple and easy and free delivery and install; tons of electrical (replacing several gfci plugs); plumbing (replaced a few flappers in toilets); electrical and lighting (~10 fans and light fixtures); you name it, I think I did it. Oh, and paint. Lots and lots of paint.
House only 5 years old, but custom and I wanted to make just a «few» changes. Geez! Took way longer than expected. As of Saturday, EVERYTHING is finally done!!! Now I have more time to Unilocal and go more places to review and maybe meet new friends in the area! Yeah!!!
Thanks Lowe’s for all of your loving support along the way! [Acceptance speech for tooting my own horn and sharing way TMI– insert fake applause here please]

This Lowes is one of the best hardware stores in the Austin area. I think they only hire people with an extremely large amount of expertise in their area of focus. Jim in millworks helped me select windows and gave me his years of experience running rental properties and showed me pictures of his own house on his phone and the windows he did in his own house. He kept me from buying something I didn’t need to spend money on and put up with my sarcasm the entire time.
I’ve also had tons of help in figuring out projects, tools and anything else I need with their staff.
They also have a cool kids building activity a couple times a month. You can sign up, but also just drop by, to let your kids build a little thing to take home FOR FREE!

Went to this Lowe’s a few years ago because I was in the area. The store was super clean, employees are super helpful. I was building a retail space at the time and compared prices between here and Home Depot often. I always ended up here because the sales specialists knew what they were talking about and went out of their way to show me all my options in all different price ranges. Most of what I was pricing out (ceiling fans, light fixtures, plumbing supplies, door handles, etc) were cheaper by a few dollars at Lowes.

Lowe’s or Home Depot? Lowe’s typically has better selection, but Home Depot has Deck Mate screws. I usually wind up at Lowe’s only because it’s about half a mile closer to the house. Then I usually have to drive over to Home Depot for something they didn’t have.
They both suck, but I suppose I should be grateful to have these stores this close to home.