Lovely Lillys

Firstly, I will be honest: I have never experienced her work, and it may be great. I do know someone who had used her services before and was pleased.
This review is based on responsiveness and customer service. I am surprised that I haven’t heard back from Lilly after she was a no-​show at an appointment I had scheduled, and it’s been a whole week. She had suggested the time and day, and when I went to Grapevine Salons last Wednesday… I sat, knocked, sat, called but had no way of leaving a message, and emailed her at the address she used previously to schedule me. After sitting for 20 minutes, I left.
I thought that by now, after one entire week, I would get a sorry or at least a response back, but it was very inconvenient as I used my lunch break to sit in a salon without receiving any responses or reschedule requests. Not an ideal way to operate, and I hope that for her sake this was a fluke… otherwise, I don’t see a viable future for this business.

If I could give more than 5 stars I would!!! Going into Lovely Lilly’s was all around a wonderful experience! Not only did I leave feeling more confident with my new, longer lashes, but I had a great time! Lilly’s new location at the Grapevine Salons is so conveniently located and I loved getting to know Lilly.
I cannot wait to go back again for my other beauty needs. She did my lashes this time but I know she also offers waxing and once her clientele grows she said she will start to offer a selection of facials! She is just getting started but I am confident that her business will grow fast!
Go into Lovely Lilly’s! You will not regret it!