La Bella Nails & Spa

This place has definitely gone downhill. The first few times I visited it was nice, relaxing & the services were good. Today there was a kid running around (the child of an employee I assume) who made the whole experience totally not relaxing. My massage was short & not at all firm. My polish looks good now so we will see how long it lasts. Not as I remember at all.

I really like this place! Always do great work… I have had a different nail specialist each time and only once was I not satisfied. I highly recommend giving them a try. I am always able to get right in even without an appointment. This is defiantly my go to place for my nails!

No complaints Julie is great! The place is nice and the décor is fabuloso!
12÷20÷15 After finding Julie I’ve been here 3 times, I have no complaints, staff is friendly, they try to maintain place tidy and clean. Julie does a great job with nails and wax. Today I brought my daughter with me and she liked it, so we will be back.

This salon is wonderful! We moved to towns few months ago and had not found a nail salon that really does quality work until La Bella. I am picky with my nails and these guys are awesome. Their pedicures are great as well. We have tried other places in the area and this one is the best!!!

I’ve lived in Steiner for about a year now, and today was my first visit to La Bella mainly because I go to the other nail place in Steiner. But since the other place was closed, and I really wanted a manicure in the middle of a Sunday afternoon I decided to go for it.
I walked in with my six year old son and four week old son in tow, and expected to wait a good while since the place was packed with women getting pedicures, but I was ushered to a station in about two minutes. My manicurist was attentive but was going back and forth between me and another woman. I do have to give her kudos for attending to my one hand while I was bottle feeding with another. She literally squatted on the floor for me.
All in all, the layout is nice, apparently you can bring alcohol there and drink to your heart’s content, there is free water and soda, and cute pedicure chairs for kids. I find those to be great perks. However, the quality of my manicure wasn’t great and some of the employees were a little rude.

I have been going to this salon for over a year. It has a beautiful setting, staff always is nice and accomodating. The place is always clean. They treat me very well there and the girls are so polite and nice and try to give you their best. Some of the reviews below sound like they come from spoiled, bratty women. they complain about petty things and don’t appreciate a nice salon in their neighborhoods. I am an international woman and I travel all around the world. I appreciate cultures and different languages spoken. That’s what makes a well rounded American. I ignore petty, small and uneducated reviews, because that’s what they are. Bella Nails is a very nice place, I am glad it is in my area.

Completely rude! I came in on a Sunday, they were pretty busy and told me that it would be 20 mm wait. One hour later they are serving other people who walked in after me! Nobody is able to tell me when my turn is. The manager pretty much ignored me and talked in Vietnamese to her co-​workers. I asked her twice when it would be my turn, no answer! I’ve been here several times and they know me, I always tip 20% or more. The owner is on vacation and you can tell!

Be very careful when dropping your teenage daughter off at La Bella Nail. They treat teenagers like 2^nd class customers. Rude, sloppy and unaccommodating. They frequently do not honor appointment times. Today was the last time I will take my daughter here. I dropped her off at the salon myself at 12:10 for a 12:15 appointment. She entered, signed in and stepped over to choose a nail polish and then sat back down. After about 15 minutes she approached the counter to ask about her appointment. The lady said she was giving her appointment away because «you were late… I saw you come to the counter at 12:30» when my daughter tried to explain to the lady that in fact she was there at 12:10 and had signed in and chose a nail color, the lady dismissed her and continued to insist that she was late and that the next walk in in line was getting her appointment. Then the lady proceeded to make my daughter wait 2 hours to get her nails done. And was condescending and rude the whole way through continuing to lecture my daughter about being late. Not the first bad experience but for sure it be the last because I will not allow those people to treat her that way again. I suspect that many teenage girls have had similar experiences but put up with them because they just want to get their nails done but tacit approval of poor customer service only serves to encourage more and even worse behavior by people like them. Teach your daughter to have more self respect than to honor these people with her business. There are plenty of other places to take them to…

Rosie is the best manicurist I’ve ever had! Her manicure dare very gentle but very thorough. Anyone here gives an excellent pedicure, but Rosie gives the best manicure. Ask for her by name!

I spoke to soon. I posted a favorable review last week. I went on Friday and it was one of the worst experiences I have had. The pedicure I received was mediocre at best and it took 1.5 hours. I walked out since I needed a manicure too but was afraid it would be a 3 hour event. Trying Glamour as recommended by neighbors.

More pro’s than cons but lets do a little break down.
Pros: Clean, friendly staff, talented staff, offer you beverages, great assortment of colors, comfy chairs, lotion is heated
Cons: A little pricier than most salons in the area, and when they put on the lotion they don’t fully rub it in; then they wash it off. Id rather the lotion be completely rubbed in and left on.

This place is clean and nicely renovated. Unfortunately on two different occasions I asked for a particular service and was over charged. That illustrates a great deal of unprofessionalism. The first time I presumed it was a mistake, the second I felt taken advantage of.

I had an Organic Spa Pedicure and Tina did a great job! Awesome massage on my legs and feet. Very relaxing.

Me and the step daughter were cruising for a place to get our nails done. We stopped at 3 places in Lakeway only to be sent away (you need an appointment!) I called La Bella and they told me to come right in. They got me and my daughter in right away and did an amazing job.
I am happy that I have found a place so close to where I live and will definitly make this a regular spot!

Update: this now has one star. I’ve received odd messages from someone who appears to work here claiming the right to harass me based on Freedom of Speech because the woman doesn’t like the comments about the Seinfeld episode (see original review below) — it’s the one where Elaine got all paranoid because she thought the women in the salon were insulting her in their own native language. Hilarious episode. Clearly my new Glamour Shots pen pal doesn’t appreciate the humor of Jerry Seinfeld. Whatever. I won’t be going back ever again.
My previous 4-​star post:
— — — –
I am surprised at all the negative reviews. I’ve had solar (French pink and white) nails done here numerous times and have always left with an excellent manicure.
As with most nail salons, it depends who you get to do your nails. I’ve now had three different ladies do my nails and they all did a good job.
The sign up area is confusing and too high for a normal or short woman to the point it’s sort of intimidating. In terms of curb appeal, the welcoming area (sign in spot and where you sit) is pretty awful as there are only two chairs and I can just see over the top of the reception sign in desk. The TV is never on at the right side but is on at the left where the pedicures are given which seems odd but not a big deal.
And yes, English seems to be a second language but isn’t that the norm for all nail salons?! If you are a Seinfeld fan you might remember the episode set around Elaine’s obsession to find out what the nail techs are saying about her… that goes through my mind when a coworker comes by and they are talking then glance at me and smile…

I don’t understand the hate! I’ve gone to La Bella probably 15 times and I’ve only had one experience that made me a little frustrated, and it was my own fault for not being vocal about what I wanted. They never turn away my crazy ideas for nail designs and my nails always look great.

Absolutely the worst nail experience I’ve ever had — and in Steiner Ranch to boot! A fancy, rich neighborhood!
Walk in and am completely disregarded. A few aestheticians make eye contact with me, but no greeting, no smiles. Finally someone asks me what I’m in for and I say a gel manicure and ask how much it costs. She doesn’t know but disappears into the back to find out — when she returns, she doesn’t say anything or acknowledge me at all.
Eventually someone comes out, tells me it’s $ 30 and seats me at the long table to wait.
And wait.
And wait.
After about 10 minutes, someone finally appears.
I am waiting so long I notice fingernail trimmings on the counter in front of me and I notice the splatter of nail polish on the wall where it looks like someone threw a bottle against the wall.
Anyway, I pick my color and we go about the manicure which is completely mediocre. The cuticle trimming is good, the service is terrible. The color was so sheer we had to use 4 coats and the aesthetician seemed peeved that I requested an additional coat. He provided no after-​care instructions on how to remove the gel (fortunately, I knew from previous experiences but a good aestheticians will tell you how to care for your nails/​hands/​cuticle beds).
Never ever come here.

I went in to get a simple mani pedi for an event I had the day after, and from the moment I walked in I was whole heartedly disappointed with the service.
I did not understand what the lady at the entrance was saying (and I am foreign as well so I am used to accents but this was ridiculous) and kept getting pressured to add on treatments that I made clear I did not want. I have no problem with being offered once politely, but it was an uncomfortable amount of times that they asked me if I wanted gel, then eyebrow wax. etc.
The actual mani pedi was rushed, and unprofessional. I asked them to show me what two colors looked like on my nails so I could pick, and they ignored my request. Then I asked them to please have my nails filed shorter and my request was once again ignored. At the end of the hour, the lady did not even help me put my sandals on or get my purse so I could walk over to the drying station.
Two days later my nails look like a two year old did them. Absolutely not worth the money. Coming from someone who lives in the area and has tried other places, I would try another place (there are many) for the same price.

Are you kidding me?!
Confusing, unwelcoming as soon as you walk in. No one seems to speak English very well… which is fine as long as there is a greeter/​mediator.
All I wanted was a lip wax.
It was OBVIOUS the table hadnt been cleaned or re-​prepped from the last customer.
I waited for her to clean it, but she motioned for me to lay down. I said, «Is it ready?!»…she said «yes, yes».
It took 2 seconds snd they charged $ 7?! With a tip it was $ 8.
No thanks to that place… unbelievable!

Absolutely avoid! I did a mani-​pedi; both came out so bad. Massage was like a baby touch, such non expertise with cleaning up and painting the nails. I am never going back.
Details: My first time here given the proximity to Randall’s. They charge $ 30 for pedicure basic and $ 15 for basic Manicure. I tried both. The massage was hopeless… like feather touch and for the hands it was a joke!
The guy did not clean up cuticles and nails well at all which is the most basic thing.
I have no idea how some people have rated this one of their best experiences. I get my meni pedi almost every 6 weeks… trying new places being new to Austin; and this place was one of my worst experiences.
And no there is no spa like feel in the dark brown ceilings and walls with mustard chairs that don’t have massagers working… dark, dingy and bad bad work. Totally avoid or see for yourself what I mean.