KB Home Studio Austin

2 hours after posting my first review and tweeting at the KB corporate twitter account, the Design Studio called me with a compromise. They got the AC contractor to drop their price and KB agreed to split the cost of replacing the control board and installing new thermostats. The work was completed about a week ago and we are very satisfied with the work.
I stand by my original review, I would not recommend this place. I absolutely love my home and think KB did a great job building it despite the shortcomings of the design studio. I can’t say enough good things about the sales office and construction managers but, I absolutely loathe the Design studio. I spent more than 10 years in commercial and industrial construction. In all of the projects I worked on, I was never treated as poorly as I was by KBs design studio.
I have raised my review to 2 stars. The design studio should have stood behind their statements instead of forcing me to complain publicly before they would honor their word.