Jumpoline Park

It would be a zero if that was the option. **BEWARE-​DANGEROUS**
My 9 month old just slid through a crack between the 5 & under Area. He rolled once, then he was down in the bottom of the trampoline which had noooooo access! The drop was about 3ft. We yelled for staff, manager, anyone! The staff were all teens & not one of them helped or rushed! The manager strolled over to me and had no urgency, answers, or concern for my baby! No staff members nor mgmt. assisted me in any way. A Good Samaritan & mom helped me grab him up from the hole. POOR staff knowledge for Emergencies & Access to under the trampoline area. Manager Shawn with SLOW response, care, or concern. He let me walk out of there without as much as an apology!
**BEWARE-​DANGEROUS**

Went here with my kids for a birthday party. It was fun for them, lots of trampolines, dodgeball going on in one, even a slide. They had different sections for younger kids too which I liked so my 3 year old doesn’t get trampled by the big kids. The staff kind of seemed bored and not super happy to be there. The people monitoring the trampolines seemed a bit young which worried me a little with my younger daughter out on the big trampolines because they didn’t seem like they really paid attention to the kids. It was kind of dirty too. Both of my kids socks were black when we left, pretty gross and it smelled bad in there. Overall it was fun for the birthday party but don’t know if we would go back on our own.

Look at my reviews as a whole, I really don’t make a habit of nailing a local business with the dreaded (self important) one star review BUT…
This is a review for a birthday party I hosted for my daughter today. The communication was non-​existent with the «staff». I had to call to confirm on Friday (no call from them, no e-​mail nada). When I called to book the party I was informed «no outside food or drink allowed». Now call me crazy (You’re crazy!) but I assumed that to mean that there would in fact be, you know, inside food? Yeah not so much. When I came in thirty minutes early to sew up paperwork I was told we were in «room number four». Um… you mean the unnumbered slots against the wall… with the minimally decorated (paper table cloths and plates) tables, and handed a fist full of wrist bands. I asked the girl if she was going to hand these out the guests as they arrived and she said
«wait… you want ME to hand these out?»
«you’re the party coordinator right?»
«the what?»
So now here’s the dilemma for a parent now 20 minutes to party time, that’s received no information from the facility whatsoever. 1. How do I direct the guests to the «room» when in fact many are classmates/​parents I’ve never even met before? I guess I’m supposed to stand by the front door and ask everyone as they come in, «hey are you here for my party?» Ridiculous. 2. How do I get drinks/​food etc for a party of 20 in the next 15 minutes? And how do I do all of this while my toddler is pulling at my pants leg saying «I wanna PLAY daddy!» Not to mention I had party favors, cake, presents to bring in from the car, literally every other place I’ve ever booked a party at had someone to help with all of that.
I asked to talk to the owner and a kid comes out from behind his laptop and says «I’m the general manager» I ran through the list with him «So there’s no food. No drinks even though you expressly told me no outside food or drink is permitted is that right?»
«Yes»
«There’s no coordinator directing people to the right place, not even a dry erase board ($ 10 at office depot), letting people know where to go? Have you EVER been to a kid’s birthday party before? So what exactly am I paying for?»
«Wrist bands.»
I’m paying for wrist bands for my guests and literally… THAT’S IT. So my one star really boils down to horrible communication. If the owner takes the time to even read this let me explain how you could accurately explain what to expect:
«You’d like to book a party here? Great! Well let me run through this with you so you know what to expect. You’re party consists of wrist bands for your guests and an area to put your things. You’ll want to provide your own decoration trust me we hardly even bother. Bring your own cake, your own balloons and don’t forget a knife to cut your cake! Bring your own extra plates and napkins we’ll provide a few but… and we’d be happy to provide you with order in pizza that we mark up to the ridiculous. No, we don’t do this to keep costs down… oh ha ha, actually yeah, OUR costs down, we’re still gonna charge YOU two bills and literally provide, and DO nothing to enhance your kid’s party.»
At least then I’d have expected the complete and utter lack luster experience you provided. I understand that Austin is the slacker capitol of the United States, but these guys take «I’ll take your money but truly give not one single shit about you or your satisfaction» to an entire new level.
NEVER AGAIN.

This place is great fun for younger kids and adults that love to bounce. It is a bit stinky, and some of the trampolines seem pretty run down. The staff just sit in the back and have no idea what’s going on half the time. We payed for an hour and bounced for two.

I suspect that my credit card info was stolen at this location. Stay away.

The Unilocal!rating had scared us off this place for a while in favor of Mt. Playmore and Locomotion, but there came a day where going to either of those would’ve meant playing for only an hour, and this place was open until 9, so I decided to try it out with my 4-​yo son, explaining to him not to expect it to be as good.
Yeah, it looks a little run down. The arcade has only a few games and you can’t win tickets/​prizes. But TRAMPOLINES!!!
It took my son a little bit to warm up to it, and I needed to stick by his side the whole time, but we both had a blast. It plays really loud dance/​pop music, but I found that it enhanced our energy levels. And I did have fun playing the arcade games they did have. In particular, the basketball shooter is a step up from what you usually see at an arcade, with a good distance shot to a chain hoop that I felt emphasized shot accuracy and form over raw speed.
No, it’s not as good as Mt. Playmore or Locomotion, but it’ll be a nice fallback for us.

Well how do I put this bluntly. It sucked. Front desk staff was playing Call of Duty. It was dirty, dilapidated and I’m not sure how it even pays the rent.
Upside: no one was there and it was dirt cheap. I have been to the trampoline park in NW Austin, but it was still dirty and much more expensive.

I’m not sure if it’s the inattentive teen aged staff, the loud horrible music that’s on constant repeat, or the general bleakness of this place that’s the worst, but overall this place is pretty terrible. My gymnastics-​loving daughter loves to come here and flip around with her friends, but after yesterday evening’s visit, I’d say we’re pretty much done with this place.

Had a great time at my granddaughter’s bday party. She wanted to have her party here again, 2 years in a row.
Great exercise and fun along with feeling safe.

So been twice and was so much fun. I took my nephew (who is two) and my daughter (who is nine) … And we all bounced around and sweated. They passed out right afterwards and so for 15 bucks we got to burn it all out for an hr. I say go and beat the heat. Wear something loose and socks. Have fun!

I won’t be taking my kids here again. I booked Jumpoline for my son’s 8^th birthday and my kids went home sad. Staff members were very rude to them and made sure they didn’t jump one minute past the 2 hour deadline (actually 10 minutes prior to that). I addressed the rudeness to the staff on exit and the staffer wouldn’t even look me in the eye. If I pay $ 250 for a party, I’ll do it somewhere where the staff is courteous and supportive and, most importantly, not trying to ruin my little guy’s special day. They employ kids who might be 20 –something yrs (if that) and know/​care nothing about customer service. Very disappointing.

I think that people expect too much from this place. My daughter is only a year old and loves it here but I also don’t leave her side because I don’t expect strangers to look out for my mini-​me when they are jumping.
As for the staff, their neglegence didn’t bother me but I also lived in NYC for several years where that is pretty much everywhere. And when I told them there was no paper towels and very little toilet paper in the bathroom, they took care of. Should I have to ask? No, but that’s why I give it 3 stars.
There are signs that say no outside food but I’m not feeding my daughter the vending machine junk they have. They also never said anything to me about it so, no complaints here.
Side note: Wazoos is for ages 2 – 15, and like I said, my daughter is 1 so we don’t go there.
If I think of anything else to add, I’ll come back.

iPhone map and Unilocal maps are wrong. This facility is in the strip center on the southeast corner of William Cannon and S IH35.

Holy Nooooo
Used to love this place but it’s been over run by the ghetto. People that let their kids run rampid, staff that don’t pay attention, the owners only care about that paycheck so they don’t pay attention and don’t hire enough people. There are grown ass people jumping right next to toddlers and basically knocking them over and apparently today when my kid was run over, there were no staff where they were supposed to be because getting pizza for the birthday parties was more important. All the owners did was refund my money… Ok thanks how about hiring more staff and paying attention so those of us no ghetto paying people can go back to enjoying this place

This place has the potential to be great but the service is absolutely terrible. I have been in here several times and each time the front desk greets us the same. When we were scouting my daughter’s birthday we decided against the trampoline park because of the service. The music is inconsistent and when asked about lighting the front desk was too busy texting to stay on top of the hourly light show. Unfortunate. No ambiance at all!!!

Dangerous, dirty, two bloody noses, inept staff, parents that let their children run wild, horrible place for any kids that are small, and did I say dirty? Refusing to go to anymore birthday parties at this place.

We went here for a party, and it served the purpose. The kids had fun, got a lot of exercise, and were able to hang out together. That said, the bright yellow décor is a bit grating, and some of the older kids were not as careful around the littler kids as they ought to have been.
This was hard to find, too. It is actually on northbound 1 – 35 in a partially abandoned strip mall, without adequate signage. Google maps will send you to the wrong place. I wish they had directions on their website. After driving in circles, for a while, we called, and the staff managed to tell us where to go, but wasn’t exactly friendly or nice.
I think this place has a lot of potential. We had fun because the party hosts were great and had really thought it through, but I wouldn’t head back on my own.

Kids on your nerves? Still bouncing around the house from all the processed candy confections at Easter?
Well. Head over to Jumpoline and wear their little butts down!
My son begged for 2 hrs. We paid for 1 and he barely made it. He had a blast.
We are already talking about going for Family Disco Night!

First off I want to say its not small.
Imagine if you will a football field sized building. Nearly all one tramp… its almost that big.
Virtual guide as follows:
You walk in to what would seem to be a big jump house, its really not. You have a four foot high platform in front of you. The cashier is adjacent behind you. Take your shoes off put them in the cubby holes. (Wish they had adult lockers, coin op locks.) Walk up the stairs to the center tramp which has 8 separate tramps. 2 wide and 4 long. Hand rails all the way around. Stairs on both sides. Beyond that is the Main tramp floor. With I think 8 lanes. And yes I mean lanes. Separated only by padding. Bathrooms are a walk around the tramp, or a frogger skip across the main tramp dodging gymnasts, small children, and the occasional adult. FUN!
Next to the front tramps is a netted area with two options: Basketfall, or Dodgeball!!!
You can guess which one I chose… the little kids bouncy house. Rolling like a Rock star. I’m bigger get out the way!!!
Dodgeball wasn’t for the weak at heart. It was a Battle Royal.
«WARRIORS come out and Playeeee!» Type carnage was being hurled at anyone courageous enough to stand in the path of Destruction… I was demolishing. Justin beiber look alikes dropped like flies. Then the more agile kid got the Spartan spear to the forehead. Sacrificed and won!!! VICTORY!!!
Then the bigger kids showed up. School for the deaf field trip. 8 children and me vs Them.
I was losing comrades left and right. Until I was the alone against the horde. Boom I was out.
Had a good time. Great leg workout. Gf got a headache early. Wimp. But we’ll be back. After 7 its 10 $ each. Bit too expensive without proper food compensation. Would turn a cheap date into a not cheap date.
Punch cards would be great if you only went after 7. Still a good time.

Had a blast jumping with my boyfriend, let me start of by saying we are in our mid twenties…
We both got lots of exercise… but they only offer fatty foods for snacks… Not so great.
Also really expensive, it was over 20 for us both for an hour…
I’m sure we’ll be back, but not as much as we both would like.
At least make a punch card so if you come ten times you get a discount or something.