Juany’s Cleaning Service

Oh my gosh! These two ladies cleaned my house literally all day and it looks amazing! What hard workers! I will certainly use this service again! Thanks for a great job! I will also recommend your company to my friends!
Michelle Tucker

I literally went through a housekeeper/​housekeeping service each year because they would start out doing a great job and then gradually diminish their service over time — but not Juany’s! I have been a VERY satisfied customer for the past four years and recommend them to all my neighbors.
Juany (the owner), any of the office staff, and the ladies who come to clean are ALWAYS, ALWAYS, ALWAYS professional and polite. Whenever I have to cancel a cleaning they work with me to re-​schedule — even when I had to put my service on hold for a couple of months due to water damage.
They are the best!

I’m shocked at the bad reviews. This just isn’t the service that I know. I’ve used Juany’s several times over the years for making ready rental units and homes for sale. The ladies have always done an exceptional job– cleaning nasty tub grout, ovens, refrigerators, hot water heater closets… the place always sparkles and smells wonderful when they are finished. I am happy to recommend Juany’s Cleaning Service to anyone.

Don’t waste your money. Horrible job and no English. When I spoke to the owner about the service, she talked to me in a very degrading way, she seems to enjoy speaking down to customers, I can’t imagine how she speaks to her staff.

Horrible job. They cleaned my house and my rental property and the house not even cleaned. Soaking wet on my concrete floor after they leave for 3 hours. My laundry room not even cleaned.
I called and complain and all they said were they can come back, but I don’t need them to be back if that’s how they clean.
They claimed to clean my house for 4 hours, but I got camera in my house and know when they come and when they leave. Definitely not 4 hours.
They clean my rental property that I scheduled for weeks because my tenant will move in the next. Glad that I went and check afterward. Most of the house dirty. I spent another 2 hours to clean the house.
BAD service. WILL NEVER use them again

When you are prepping your property to sell, Juany provides great service! They were recommended by our realtor so I assumed they would do a good job. We were pleasantly surprised that Lorena went out of her way to accommodate our scheduling challenges. When the cleaners were on site and encountered some challenges with the shower tile, she texted me pictures so we could problem solve while they were there. The crew was great and thorough (even took care of light fixtures) and the house really sparkles!

I hired Juany’s Cleaning Service to get my home ready to go on the market and they did an awesome job for me. When I sold my home I used them again for my move out cleaning. The new buyers loved the cleaning job so much that they asked Juany’s Cleaning Service for a quote to clean their new home regularly. I would highly recommend Juany to anyone looking for a professional cleaning.

About to put my home on the market and needed help with getting it show-​ready. I’ve never had it professionally cleaned before because I felt no one could get it as clean as like and I just couldn’t justify paying someone to clean my house. My real estate agent referred me to Juany’s Cleaning Service and considering all of the irons in the fire which come along with selling a home /​finding another, I booked the cleaning. My only regret is I didn’t know about them sooner. To say my house is now immaculate is an understatement. To be able to check that off my list of things to do is worth every penny. Highly recommend.

They did an «ok» job. They were very flexible with times and were able to clean the house a day or 2 after we requested. However, they just didn’t get it clean. It was very dirty from rental tenants living there but my husband came behind them and did a better job. They didn’t get the bathtubs clean or the kitchen sink. They claimed to have cleaned for 6.5 hours and our home is only 1500 sq ft and they charged nearly $ 450! Plus, they came so late in the day they were cleaning at night so they didn’t have good visibility into what was dirty and what wasn’t. Overall, very dissatisfied and wouldn’t recommend them if you need a deep cleaning.

I didn’t even know they had cleaned. I am Completely disappointed in this company.
They left both bathroom floors dirty. They didn’t clean the window sills as promised. Also did not clean my bedroom. Said they had a money back guarantee.
However, once I complained, they gave me a run-​around. Paid $ 80 for 45 minutes of cleaning.
Don’t waste your time or money!

We used Juany’s for a move-​out cleaning from my daughter’s apartment. They were very communicative before the cleaning and gave a detailed description of what we should expect. They did a great job of cleaning the apartment and did it quickly. I would definitely recommend them.

A family member paid for a full house cleaning as a gift for us. I was really impressed at how thorough they were. They dusted every little thing in the house, including removing all of the papers and items from the shelves in my office, wiping it all down, and reorganizing them. They cleaned kitchen appliances and organized the pantry. I keep noticing little details — they fluffed the tissues like at a hotel, wiped down the glass on all of the framed pictures (including the ones in a stack in my office I have yet to hang up.) I couldn’t find a single spot they missed. Seriously — no dust on the top of the bookshelves, fan blades, baseboards, or anywhere else. Much better than other services I’ve used. Nice ladies too!

We’ve used Juany’s Cleaning Service twice for residential real estate move out make ready and they have done a great job. The crew was friendly, and made sure we were pleased with the service, would recommend and use them again!

We use them bi-​weekly and have been very happy. They are fast and do the little things that make a big difference. They are very honest and always on time. They are also reasonably priced, especially based on some of the other services we tried. Recommend without reservation.

This was the first time I had ever used a cleaning service, we just had our first child and our house was a wreck. My mom paid for the cleaning as a gift to us. They showed up right on time with a team of 3 ladies, brought their own tools though I did notice that they used some of my cleaning products but that’s fine with me. It took them a little over 2 hours to do our master bed and bath and the entire first floor of the home. (we didn’t have them do the rooms that we don’t use daily) They literally cleaned from top to bottom and it looked great and has been suprisingly easy to maintain so far.
The one thing that I found mildly annoying was that they couldn’t tell me a regular cleaning cost up front (as far reccuring cleanings go) and told me that I would recieve an estimate once the ladies were finished cleaning. They have yet to provide me with said estimate and we had the cleaning done 4 days ago. I contacted them today so hopefully I will hear back soon.

I’ve used a few services since moving to Austin a year ago and Juany was, by far, the best! We have a heavy shed dog, and while it took a little longer for the initial deep clean, our house was immaculate when I arrived home. Denise was great and I called back for a regular service. Juany, the owner, is a joy to speak with and I know they value my business. I would highly recommend them!

I was referred to Juany to clean a rental property for make ready
They were 5 hours late, did a horrible job and they can hardly speak English it sounds like they have not gotten better at Customer service, we have had to have our regular gal go back and clean up their clean up and they charged $ 228 dollars to clean an empty house that was 1800 square feet if there had been a buttin for no stars I would have picked that I called them to ask for a bill and to speak with the owner and she is very unprofessional.