Jose Robles

I used Jose Jan 2015 to totally remodel a bathroom. There were a couple of issues like bad tiling in one area and almost ruining my expensive ceramic floor tiles. Jose fixed all the problems in the end. But as I was obviously not one to let shoddy work go and asked for certain things get re-​done I think he must have decided he didn’t want to work on anything here anymore even though I paid him promptly and fully. Out of the blue he told me he was starting to work on huge projects building houses from scratch and that he had to cut my job short as he was scheduled to work on my second bathroom. I was left with a large counter top that I bought for another bathroom through a place recommended by him but no contractor. I called him 2 times in 2015 about finishing the other bathroom as I put it on hold and he told me both times he only does huge jobs now building houses from scratch. Now I see lots of other Unilocal reviews over the past year for small bathroom jobs he’s worked on, so he’s obviously just been lying to me. If you care about how work is done maybe don’t use Jose as he obviously doesn’t like to be called out on bad workmanship!

We have been doing quite a bit of remodeling over the past few months and Jose Robles stands out as one of the best contractors we have used. he quickly came over to look at the bathroom we wanted him to renovate. his price was the best by far. His crew was always prompt and very nice. The work is excellent and he finished on time. the bathroom looks amazing, and I can’t wait to use him for another project in the future. I highly recommend him.

I found Jose on Unilocal and was impressed with his work. I messaged Jose and he came over within a day to take a look at my restroom. There was a quick turnaround with a quote, and he was able to squeeze my restroom renovation in his schedule the next very week! A reasonable price, quick turnaround, and an amazing job! I am so glad Unilocal connected me with Jose; my restroom looks just the way I want it and I’m glad to enter my restroom every day. Amazing job to Jose and his team.

I definitely recommend Jose and his guys! They just completed a fairly large deck project in my backyard and I was so impressed that it only took them 2 days in this July heat! His crew was very nice and cleaned and straightened the patio area up when they were done. I thought the pricing was wonderful especially for the quality and how quickly the project was completed. You can tell they’ve been doing quality work for a while and are very knowledgeable about what they do. I am absolutely calling them again for my next projects!

Jose and his crew have completed multiple renovation projects for me. My husband found him through a Unilocal recommendation when we were remodeling 2 bathrooms in 2014. One bathroom was a complete gut job and the other was a smaller project. Jose’s crew did all the demo and reconstruction including new bathtub, tile surround, tile floors, installing cabinets, and fixtures. I was very happy with the results and had them do some smaller projects right away. Our house was built in the 70’s and definitely has some quirky construction and wiring that Jose has managed to work around. The most important thing to me is that they are reliable. They show up when they say they will and finish the project.
This year when I wanted to completely remodel my kitchen and laundry room I knew that I would call Jose again. They tore everything out down to the drywall. The cabinets and granite were installed by outside companies, but Jose’s crew did all of the other work including tile floors, back splash, moving a doorway, building a half wall for the bar and tearing out a pantry and closet, wall texture and painting. Jose’s prices are reasonable and he always discusses with me if he runs into an issue that will potentially cost more money than estimated. I’ve had other contractors that had no problem spending more of my money without asking first. I am attaching «after» pictures from the kitchen to show the quality of the work.

We hired Jose to do an interior remodel to convert an upstairs loft to a bedroom and closet. I emphasized how important it was to look seamless, and Christian and his crew did an amazing job, down to the finest details of texture, paint color and molding. I would highly recommend Jose and Christian for any work you need done. They do great work!

I have worked with Jose on numerous projects. Lucky for me a client of ours researched contractors and found him. He has always been on time and actually shows up when he says he will. Very professional and treats each job as if it were his own home. A very good eye for detail. He goes the extra mile to make sure the project is completed to the highest quality level.

I believe Jose uses carrots and sticks to induce customers to remove bad reviews, skewing his Unilocal statistics. Before I hired him I gave him a two star review because he rarely returned my calls. Weeks later he called, citing family emergencies and promising he’d be responsive now. He offered me a good price. So I deleted my review. I told him I’d write another truthful one — good or bad — after completion.
Unfortunately Jose broke his promise. After he saw my new review, he publicly replied «Let me know if I can be of service». He then did the exact opposite: he wouldn’t answer my questions, and said he was «blocking» my calls and emails due to my review. He explained: «You gotta fix what you did to me.»
I now see him as not just unresponsive, but unprofessional, reckless, and at times incompetent and dishonest.
Jose refused to even discuss compensating me for damages to my house (see below). The Better Business Bureau, which I hear resolves 9 out of 10 complaints satisfactorily, tried to get him to respond — and failed. I think ignoring customer complaints and the BBB is a big red flag.
I give this company two stars instead of one because they finally — months after our agreed upon deadline — completed the punch list, the deck looks good, and they gave me a discount. That said, it cost me a lot in time and headaches.
For example, after I learned they had without my approval used my store credit to buy materials, Jose refused to show me receipts. This forced me to spend hours prying information out of the store. It turns out I had been significantly overcharged.
I also felt like I had to «pull teeth» to get the project finished. Jose got me to pay most of what I owed him early by saying he needed to pay his crew and that I could trust him because he relies on good reviews. 28 emails and six months later the punch list was still unfinished.
Other concerns:
* Jose had trouble listening and/​or comprehending. For example, I consistently told him that if a permit was required he’d need to get it, and he agreed to do that IN WRITING long before our project started. When the work began, I emailed him again saying he needs to get any required permits. Jose wrote back «Yes to your reminders.» He then built the deck WITHOUT a permit.
* Jose had trouble with being honest. When the deck was mostly completed, Jose wrote «You would be surprised how many people do jobs without a permit, and they all are fine… you can say [to the city] we replaced the decking board and some rotten boards in front. There is no way for them to know when that was modified.» I wasn’t willing to lie for Jose just so that he could break his agreement to get a permit.
* Jose had trouble admitting his mistakes. After I complained that he took six months to complete the punch list, he blamed it on the slow process of getting a permit. What about the rest of his punch list?
* Jose blamed others for his own failures. He posted publicly «the main reason [for the six month delay] was because you changed your mind about the permits and decided, after the deck was done, that you wanted it with permits.» In private, he admitted our emails contradict him (see above), yet he audaciously keeps telling his false story. Another example: the permit should have taken closer to six weeks than six months. Jose claimed the city’s permit department was «backed up», but actually much of the time they were waiting for him to send information. If I hadn’t intervened, the permit would have languished even longer.
* Jose didn’t leave a clear written record. This makes it more difficult to file a complaint. For example, when I asked for receipts, Jose offered to accompany me to the store to «clarify» the charges. What kind of professional company expects their customers to take hours out of their day or expects them to settle for an oral accounting when a written receipt is requested?
* His crew worked hard, but I think they had areas of incompetence. Three examples:
(1) They didn’t follow the manufacturer’s instructions for applying a sealant, and I had to call them back to do the required final wipe up. The manufacturer told me the deck would have ended up turning sticky, black, and hard to fix.
(2) Somebody knocked down a lamp and busted a two-​inch diameter hole in my siding during the project. They denied doing it, but promised to replace the siding, and took a sample. They broke that promise, and filled the hole with putty. They didn’t even bother to paint it. A siding expert later told me that their repair would fail in a few years.
(3) They put a deck footing right on top of a pipe (see photo below), causing a slow leak that added something like $ 600 to my next water bill. Jose sent someone to fix it after I discovered the leak, but their «fix» failed within a few months, costing me over $ 400 to repair. Jose refused to even discuss compensating me for damages.

We hired Jose and his team for a bathroom remodel and we’re very very happy with our results. His work and his customer service is 10 out of 10. We highly recommend Jose and his team for any contracting work.

We’ve hired Jose for 3 or 4 different remodels over the past year for both our rental homes and primary homes! I have nothing but amazing things to say about him and his crew and I have very high standards when it comes to remodeling our homes. Everyone on the crew shows up promptly & stay until the job is done (sometimes very late to get it complete!)! I’ve gone through so many different contractors before Jose & none compare to his professionalism and the fact that he treats is like a true 9 – 5 job (often more)! He shows up when he says he’ll show up! His bids are always very reasonable as well.
Our most recent remodel was last week in a new home we moved into in South Austin. He removed over 2200 sq. ft. of tile & installed of new wood flooring! He also painted almost the entire interior of the home (which is around 5,000 sf). We were on a very tight timeline because we only had about a week before we moved in with our three kids after selling our other house. This huge crew showed up and knocked it all out in about a week & a half! I couldn’t believe my eyes! Everyone was super nice on the crew & very polite! Their attention to detail was amazing! I’ve attached photos of our living room showing the before (tile floors & tan walls) & after (Alaskan white washed wood flooring & Eider white SW paint).
I’m so thankful for all that Jose has done for us over this past year or so… jobs have ranged from small (fixing some things other contractors messed up) to the recent very large job! He can handle it all! We look forward to having him complete our kitchen remodel next… :D

Made an appointment. Never came or called.

Extremely happy with Jose Robles! He did some interior patching/​painting and landscaping work for a rental property of ours. Worked fast and was very professional.
I couldn’t be happier with his services and plan to hire Jose for future remodeling projects.

I was very excited to read all of these positive reviews about Jose Robles. However, my husband and I tried calling him several times and have heard no response from Jose. This is unfortunate as I was really looking forward to possibly hiring him as our contractor.

Jose and his crew did a wonderful job on our bathroom remodel! They were very timely, clean and respectful of our home from the time they started and finished. Jose is very friendly and easy to work with and everyone on his crew was as well. I would definitely recommend Jose for your next project! So happy with our results!

Jose and his team are great! They painted our house and finished the job in lightning speed and did a wonderful job. We get so many compliments on the paint job from friends. They also do handyman work as well and installed our chandelier for us. Happy to have found them because we will be going to Jose for a lot of our future house needs.

My family has used Jose in the last 3~4 years for drywall, interior painting, carpentry, and exterior painting work. Jose and his team have always been able to produce excellent work for very reasonable prices.
For all of the jobs that Jose has worked on, his quotes have been consistently great. When we have any unexpected issue Jose has always been very communicative and reasonable. Once I gave Jose a wrong color of paint for a door, I discovered that later and told Jose about it. Jose just repaint the door the next day without any haggling. I had to insist on paying something for the rework.
The best way that I can describe working with Jose as your contractor is like having someone you truly trust on your team.

Jose Robles is simply the best construction remodeling company I have ever worked with. On time, on price, more than fair, it was our extreme pleasure to deal with such an honest an talented person and company.
They totally remodeled an old rental house for us, changing every ceiling, floor and all walls inside and out. New kitchen, updated bathrooms, tile floors where there was no hardwood to refinish: and he did a brilliant job.
In tearing out carpets he found the under flooring significantly damaged and charged us $ 330 to replace it in almost two complete rooms, probably less than I would have paid for just the materials.
Within one week of completion we had a contract on the home, which was pretty much destroyed before he began,
I heartily recommend this amazing honest contractor, and I have never put those three words together before.
Sent from my iPad

My wife and I used Jose and his crew for a number of jobs during the recent remodel of our house. Painting, drywall, framing, removing popcorn ceilings, replacing doors, and more. Once the heat dies down, we are going to have them finish our garage as well.
Put simply, Jose and his team are trustworthy, honest, and will get the job done right. I have already referred his services to numerous friends, family, and associates — including the company who replaced our siding and windows! Jose will do an excellent job at a very competitive price. He gets my highest possible recommendation!

Man, this guy was great! My husband and I recently did a ton of remodeling on our home. We’re not rich, so we didn’t have one «big» general contractor do the work. When it came time to paint, we called a handyman we work with sometimes. Jonathan Wheeler, who also has a Unilocal page, and appropriately impeccable reviews:
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Jonathan said he’d recommend Jose for the painting. Jose came by, saw the other work we had going on (already contracted through a few different contractors) and said that was the kind of stuff he did. He looked at us in a way that made me think he wondered why I didn’t call him sooner. Yeah, now I’m wondering the same thing when all is said and done!
Jose did work for us that we didn’t know the contractors would either flub or not finish. He was always fast, prices incredibly reasonable (almost to the point of shocking), and his crew’s work is impeccable. When I called Jose the first time, he was booked out a week in advance and had to come by to do the jobs for us as he could fit them in between those other jobs. Now, I hear he’s booked out 4 – 5 weeks out. I think that’s a result of us having given his number to at least a dozen of our friends and family!
You can’t go wrong with Jose! Seriously. Call him even for a quote… you won’t be sorry!
Oh, yeah, he’s also very trustworthy. He alerted us to a job that wasn’t done right by one contractor (in plenty of time for us to work with that contractor to fix it!). How cool is that?! AND, we had to leave his crew alone in our house a couple times (while Jose was also not at our house) with never a problem. It was a good feeling…

Initially I hired Jose to remove popcorn ceilings, paint entire interior and convert a bathtub/​shower to a walk in shower– the projects escalated from there as his guys were efficient, respectful and affordable! By the time it was all said and done they had replaced my flooring with wood floors, built me a deck, performed some light handyman work, installed a counter-​top, removed a fur down with fluorescent lighting and installed an updated light and sanded my old pergo wood floors and refinished them.
I love working with them and now refer them every chance I get!