Joe Gonzales Mobil Services

Avoid this place like the plague. The owner I assume is «Joe» is aggressive and unprofessional. I went into this shop with a specific issue, for which I needed a diagnosis. The mechanic, Edgar, was the person whom inspected my car. The issue I came to the shop for was an issue with my battery draining overnight. I did my research and tried to be as informed as possible about what might be the cause of the parasitic drainage issue. The way in which my car was inspected was with a process of elimination starting with the most expensive parts which «might» be the issue but could not be sure, unless of course i bought a new part to see if that will fix the problem. This mechanic could not even confirm if a part was truly not working and thought it was practical to do a process of elimination on parts he thought «might» be causing the issue. I found this type of problem solving counterproductive but for me not for the shop. They would make plenty of money off of me with this shady technique of finding the problem I came in to get addressed. When I spoke with the owner he was disrespectful and extremely rude.

Joe and his staff are great and honest people. We have taken our cars to him for a few years and have had quit a bit of work done because I swear one of my cars was a lemon. I don’t have it anymore, but they always took great care of us and have reasonable prices. When your car is going in the shop once a month that makes a difference. This shop is a family mechanic for us. We were referred here by a family member that has five cars and we refer people to them all the time. The cars they worked on for us were a VW Passat and Ford Explorer.