James Gary Howe – Nationwide Insurance

John McNulty has great customer service and saved us a lot of money. We appreciate his honesty and reliability! Keep up the good work!

two pieces of advice.
one– always have an agent. An insurance agent is your representative with the company. If there is a problem, they are the educated, experience guide and advocate. It doesn’t cost you any more than calling the 800 number, but even if it did, it would be worth it.
two– Call Scott Durkin for your insurance needs. He is among the smartest, most knowledgeable insurance agent in the business. He certainly helped me out on many occasions. His understanding has saved me money and given me better coverage. Instead of just raising the limits on my auto policy, he added an inexpensive umbrella policy. When I had an odd claim filing problem, he worked on it, all the way to the regional manager so as to resolve it. When I needed a rider for my firearms, he suggested that the NRA insurance was cheaper.
Scott Durkin always has my best interest in mind. In fact, he checks my policies on a regular basis so as to make sure my coverage is appropriate.
Of the times that I have recommending him, every time I have gotten a call thanking me for the introduction.
So call the Howe Agency… and ask for Scott.
You will be very pleased.

Well, I am an idiot. I have been a faithful James Gary Howe’s Nationwide Insurance client for auto insurance since I moved back to Austin in 1997.
Most years (or rather 6-​month terms) my premium has gone up, just a little bit, and when I called (about every other year) to get details, I was given the old «everything’s going up» excuse. I thought, shop local, stick with the hometown guy.
This year, I am a new person. I called All State and Geico and got quotes like mine at Howe’s that were less than half of what my premiums were quoted this year. That’s right: Howe’s group asked for $ 800 for a 6-​month policy and both others quoted $ 300. This is, I might add, for an 8 year old car. No wrecks. Clean driving record.
I called Howe’s office on Far West and asked them to please keep me from feeling like a total fool for not having checked out competing bids. After vague references to a low credit score (which was 9 years ago and has long been rated better than average) and something about an appointment I made with them to which I did not show up (huh?), they said Oh, you have one of the OLD policies. Let us re-​write that for you. I begrudgingly gave them the chance to make pretty, even though — what? old policy? was I supposed to ask for a new one? — and they still came in at 2x the cost of the other quotes.
Now, I know insurance companies lure you in with low quotes and raise them at policy renewal, but even if my new insurance company doubles their rate, I’ll still be paying less than Nationwide’s rates. And if the renewed rate with my new insurance company matches Howe’s current quote, I’ll be happier paying them than the home-​town guy.

I’ve had auto and renter’s insurance with this agent for 8 years now and I couldn’t be more satisfied with the service. Until recently Rachel was my contact there and she took care of everything — add a car, make a claim for hail damage, revise policy, you name it. Smooth, efficient and prompt.
Out of curiosity (and because of advertising) I checked with State Farm to see what they could offer, but Nationwide was very reasonably priced in comparison.
Craig helped me recently with revisions and I want to say I highly recommend this Nationwide Insurance agency. I’d give them a 10 but there’s only 5 stars!

My first experience with Nationwide, and John McNulty exceeded my expectations. He is professional, extremely helpful, and very personable.