Headache & Pain Center

The customer service is terrible. I’ve never had to wait so long at a doctors office to be treated. But Dr. Gupta is great once you get to see him.

I became Dr. Gupta’s patient after my insurance dropped my neurologist of 7 years which was a huge bummer because I really liked my doc. Let me tell you… it is hard to find a neurologist who likes treating migraines. A few reviews that spoke of what I was looking for in a new doc led me to Dr. Gupta, and I can’t believe what a blessing it truly was to be forced to change neurologists! I was at the point where I was having a migraine nearly every day, slowly escalating to this point over the past 2 years. Having some fresh eyes and a new take on the situation was necessary and I might not have figured that out for a long time. My other doc did not discuss occipital neuralgia as a potential cause of all of these headaches, perhaps because they were not trained in the management of this condition. No judgement there. So with the diagnosis of this condition being the treatment as well, a few steroid shots to the back of my head sounded like a piece of cake over having a debilitating headache every single day and well I’ll be darned… the shots actually worked! While this may not be the fix for every headache sufferer, if this treatment is offered to you and you are miserable with frequent headaches then go for it! I feel like I have been given my life back. Another review mentioned how some shots she received were pricey. My insurance did cover them, but even if I had to withdraw every last cent out of my bank account to afford this treatment, knowing what I know now, I would do it in a New York Minute.

My visit with Dr. Gupta has been a life changing experience! After a head injury by a student (5 months ago), I continued to experience severe pain to the right side of my head, neck, shoulder and arm. The extreme pain to the whole right side of my head with constant tingling and numbness was frightening. I was convinced this would be a lifetime of moderate to severe head pain and limited mobility to the neck, shoulder and arm. In his consultation he made several recommendations for treatment (nerve block injections & acupuncture).I agreed to all he suggested. The treatment has been amazing! For the first time in 5 months, the head pain, tingling & sharp shooting pains up the side of my head are gone. I can actually wash my hair without pain, sleep comfortably and move my neck, shoulder and arm with greater mobility. He is such a compassionate person and very informative about the treatment, expectations, etc. I would highly recommend him and his staff. My treatment continues and with the progress I am making in each visit, I am looking forward to being able to return to my normal daily and sports activities.

I was referred to Headache and Pain and was seen by Dr. Gupta off and on over the course of a year. One of the biggest problems was that every time I sat down with him, he never remembered what we did, said, or talked about the last time I was there… as if I was a brand new patient every time I went in. If that wasn’t frustrating enough, the kicker was the nasty emails that I received from the lady that works the front desk. (I will keep her name anonymous but she’s the only one that works the front desk). If I were running that clinic, I would fire her in a skinny minute and I will certainly not be going back. I definitely gave it a shot though (probably thousands of dollars worth of shots). EXPENSIVE!

Not bad. Helped me! Just expensive

How do I make a really long story short? This is the absolute worst medical office that I have ever come into contact with. I made an appointment with Dr. Gupta after growing tired of suffering from migraines. Immediately, the receptionist asked for my credit card information and warned that if I wanted to cancel and did not do so 24 hours in advance then I would be charged $ 100. It seemed a little excessive, but since I knew I wouldn’t cancel, I agreed. I made the appointment a week in advance. 22 hours before my appointment I receive a phone call saying that although they accept my insurance, I have some sort of «preexisting» stamp on my file and that I will have to pay for the appointment in full. So, I ask to delay the appointment so that I can get this sorted out, but they won’t let me (unless I want to pay the $ 100 cancellation fee) because the 24 hour period already lapsed. Why did they wait until two hours into that period to call and tell me this?
After spending hours on the phone with them and my insurance company, nothing was resolved. My insurance company said that what they were doing was unethical and that because they are in contract with Cigna, they are obligated to take the insurance. Dr. Gupta’s office refused to do it. I ended up going to the appointment hoping that the experience with the doctor would make the hassle worthwhile, but I left disappointed. Throughout the appointment I felt pressured and uncomfortable. Instead of looking for the root of the problem and how to prevent migraines, Dr. Gupta was only interested in administering pain shots and setting up a very expensive treatment program that would require me to miss more work than any normal person is able to miss. I returned to my house with a migraine from dealing with his staff. Weeks later, I’m still trying to get reimbursed for the visit! Save yourself the trouble and find another doctor.