Hancock & McGill

I sought out this law firm from a friend’s recommendation of their paralegal’s services.
My partner and I had two specific legal agreements that needed to be drafted, so had to meet with the attorney, Dan Hancock.
Appointment scheduling was a bit convoluted. They don’t seem to have a receptionist that answers their phones. I had to leave a voice message and send an email. We ended up scheduling the appointment via email.
I emailed my drafts ahead of time of what the documents needed to contain and asked for an estimate of the cost to have them drawn up. We were told 1 – 2 hours at $ 300/​hr, but it depends on how long it takes.
We met with Mr. Hancock and although he had my emails printed out, he had obviously not read through them. We spent 45 minutes going over what we needed, which would’ve taken about 5 minutes had he just read it for himself.
He was very pleasant and seemed entirely competent for this task. We needed the documents prepared rather quickly and we received the completed documents very quickly, which we appreciated.
However, the two documents appeared to be templates of what is typically contained in these types of agreements. He left out some of the more specific language of what we had requested. I emailed with the corrections and he quickly returned the documents with the corrections.
The bill was nearly twice what was originally quoted, which was shocking. I asked about it and was told that is just how long it took. There was nothing exceptional or difficult about the preparation.
I have recently had other will and trust documents prepared by two other attorneys (one for my mother, one for myself). In both instances, I was quoted a price at the outset and that is the amount I was invoiced and very happily paid.
Overall, I would not return to Hancock & McGill.
Their pricing was not transparent.
Mr. Hancock did not pay sufficient attention to the details of the agreements which meant I had to go back and ask for corrections and worry that I would be charged still more (fortunately, I wasn’t).