Hampton Inn

Do NOT stay here. My young daughter accidentally left a VERY sentimental necklace behind on the tv stand. I called immediately and was told the housekeeper would be in the next morning. No call. So I called back, nothing. My husband called, nothing… SHAME on the housekeeper that stole our precious, sentimental necklace. It was priceless to us but worth NOTHING to her. SHAME on you

Now that I have stayed here 4 seperate times, I think I can now give a fair review. I love this hotel. The staff is friendly, the shuttle van is ALWAYS on time picking me up from the hotel and taking me to the airport, the complimentary breakfast in the morning is always satisfying (again guys, complimentary), and the rooms are always clean and comfortable.
Every staff member I encountered was always friendly and hospitable. There’s a Starbucks in the same parking lot and I believe a Mexican restaurant. Other than that, it’s your standard airport hotel.
I always look forward to staying here. Y’all are doing great.

STAY FAR AWAY from this place! The check-​in attendant Retonya Pearsen was the rudest lady ever. The only good thing about this place was being able to check-​in early but only with the lady being rude and lying to us about what was available until we showed her our Honors card. We were then put into a room with adjoining doors without being asked. When we asked to change rooms she gave us the gnarliest attitude ever. I appreciate the early check-​in but your attitude sucks. Management needs to better train their staff to be courteous and respectful otherwise you will lose business. We checked out and will stay at the courtyard Marriott instead.
PS the rooms are stale, bathroom was kind of gross and overall not that great. Not pleased at all.

Had trouble sleeping at this particular Hampton. It was loud and the pillows weren’t comfortable. It’s setup a little bit like a maze also. I’m pretty good with directions, but never quite got the hang of it.
I didn’t have a bad stay, I’ve just stayed at better Hamptons.

Newer hotel, clean room and friendly staff. Location isn’t ideal and it’s around 15 minutes to downtown.

Really enjoyed staying here, even if it was just for one night. I liked the lobby area, & the rooms are also really nice. They have the right idea about checkout at noon, & that breakfast closes at a later time (which I still slept thru, but I stopped by Starbucks on the way out, anyway). I’d love to stay here again, should another trip call me.
I also liked the black & white photos used to decorate the placards for the room numbers & the key cards – nice touch!
I didn’t remember if the individual rooms had fridges or microwaves in them, but that would be very convenient. And I remember staying in Room 321, & the bathroom door had trouble closing &/​or locking, & I wasn’t able to let someone know before leaving. Sorry about that.

I wouldn’t stay here for a trip to 6^th Street but this time around we’re here for a food/​Ikea trip and I don’t mind having to drive, speaking of: parking is free, which in my experience doesn’t normally exist in this city on weekends. Scored a room through HHonors for $ 85 (on Labor Day Weekend Saturday) and it’s no more than a 10 minute drive from all the restaurants we want to check out. The pool is nice and clean and they offer free breakfast every morning. It’s clean, quiet, wifi is quick and I’d stay here again if we came back for the same reason.

For the price I was expecting a much better… Anything. I arrived a little early but 1 of my rooms was ready anyway, yay. However, that was to be the high point of my stay.
Fortunately I had a few items to take care of before I actually needed room 2. At this point I asked why room 2 was not connected to room 1 as I booked and paid for them at the same time. The half answer I received did nothing to resolve the question.
At 4:45 I returned to find the side entrance was non working and the room was –still– not ready. I had to be given a different room — on a different floor. The room was nice, sort of, and it was spacious except for the restroom. I was surprised to see the electrical box on a prominent wall of the room. It was jut there, with no attempt to make it a part of the décor. The door would not easily open or close and one had to make sure it was fully shut before the room was secure. On the original floor there was a washing machine and a working ice machine however the floor I was move to had no such working amenities.
Sodas were available at the lobby «store» if you are willing to pay insane amounts for a 12oz can. During this fruitless search I also noted no directory or listings of local food delivery options. I ended up just installing Unilocal on my phone to get the desired information.
While my experience there may sound miserable, the maid services were friendly, polite and always greeted me with a comment and smile. Also, the bed was very comfortable, once I had gotten used to the paper thin walls and sounds of the airplanes overhead.
Will I book another room there? No.
Will recommend this hotel to friends or family? No.

Both the beds in our room had bed bugs. When we called to the desk, the front desk person offered us «a free sweet treat» and a new room. Bed bugs can be carried in vacuum cleaners, on housekeeping carts, on persons, lines etc. If one room has bed bugs, my guess is many rooms do. We checked out. The front desk person offered no concern or apology, in fact she was very rude. Now, we have to get our luggage and clothing steam cleaned as not to bring the bugs into our own home. Bed bugs spread easily. The most terrible part is the lack of helpfulness by the staff.

This is my go to hotel when I am visiting Austin for business. Not in the best location, however, it is really close to my office.
I like a few things about this hotel. First, the rooms are spacious and comfortable. Second, free breakfast. Third, free dinner with beer and wine. Forth, clean and nice work out space.
Although this place isn’t very close to a lot of the nicer restaurants and bars in Austin, it is a short drive to downtown. I give this Hampton Inn 3 stars: It is consistent and nice with not a lot of frills.

Maybe it’s because we stayed at a crappy Best Western before this place, but the level of customer service and great amenities make this place 5 stars in my book. My favorites? Pool, massage shower, actual digital TV channels, beds comfortable, WIFI isn’t slow, handy city guide provided, quick 10min drive into the city, breakfast and overall good price (hint
)… I’m sold. HOWEVER… This place is in the middle of a huge construction zone. Be prepared for long waits at the lights, dust and noise.

I am giving this Hampton five stars even though it really should be a four to countermand some of the jackasses who reviewed this place. This Hampton is nice, fairly new, has fabulous beds, and at a price of $ 80, a bargain compared to other hotels and other Hamptons.
Another reviewer said the place is loud — it isn’t
Another reviewer said it’s bare bones — it isn’t
Another reviewer said it sucks for a Hampton Inn — it doesn’t
This is a very good hotel. My only complaint is that there are only a few dining choices within walking distance — although there is a fabulous 7-​Eleven across the street.

Even though my stay is not over, I still feel that I can write a review now. If i discover any changes upon my departure I will make a revision to my review. So, far my stay at the Hampton has been great. We decided at the spur of the moment to meet some family/​friends in Austin this weekend. Thank God we were able to find this hotel at a decent price. The hotel is very nice and up to date for a last minute deal. We also had a delicious complimentary breakfast. I also saw that they do provide a complimentary «light» dinner Mon-​Thurs. The only minus I would give this place is that they do not have room service. I was up a little late last night and did not see the room service option but Dominoes Pizza was open until 2 am and that was for THE WIN!!!

Total rip off. $ 135 a night for the bare minimum!
The walls are paper thin, furniture seems old, and the wifi is extremely slow. Like dsl slow.
As far as the staff, I’d say half were pleasant, friendly, and helpful and the other half were totally useless. Example– I asked the front desk lady about transportation to downtown and she said the only way to get there is to take a cab. Which is false, there’s a bus that comes just outside and also the 100 from the airport which I found out using a simple google search.
I wouldn’t stay here again unless the price falls below $ 65 a night or something.

This hotel is pretty junky for a Hampton in my opinion. It seems like just the absolute bar bones in order to be called a Hampton.
The rooms are prison like, with little decoration or ample lighting and I do believe there was mold in the filter in my AC.
Very few power outlets and the front desk staff was somewhat curt, if not outright unfriendly.
I’d pass and stay at the Hilton…

The room itself is fine, average as far as Hampton Inns go. I travel a lot for business and have stayed at the Hilton Austin Airport on many occasions. Both properties are located conveniently close to the airport. If you are looking for a QUIET room, look again. This hotel was not built with QUIET in mind. I am on the 5^th floor on the pool side and it sounds like the pool revelers are in my room. The room needs a tech update as there are not enough conveniently located electrical outlets. The front desk staff were very friendly (it’s Texas after all) but if you are looking for a hotel for business travel, pay the extra $ 30 and stay at the Hilton Austin Airport. This hotel is just too loud.

As Hampton Inns go, this was one of the nicer ones. I’ve stayed at it twice, and the staff has been excellent both times. While the hallways get a bit stuffy, the room when I entered was set to a cool temperature and was immediately relaxing. One thing I hate is a hot hotel room in the summer.
The room was spacious and very comfortable. No complaints with the bed, though I did long for more convenient outlet access. When are hotels going to realize that we are a power consuming society now and need more plugs and easier to access plugs than 10 years ago. Other than that, no complaints and I’d stay there again when in the Austin airport area. If I were going to be in Austin for more than a single night however I’d move to a downtown property as there is nothing but a Waffle House near this hotel.

Van was waiting for us at the airport when we came out. Driver was helpful with info on breakfast, van schedules and food options near the hotel.
The lobby is reminiscent of a Texas ranch. Felt the urge to go out and clear some brush.
The elevator had in it a dead roach, which was removed by the morning. Hallways outside the rooms not airconditioned, so in the Texas summer it is stuffy.
The room was set to a nice cool temperature, lights set low. Immediately puts one in a relaxed mood. Bed was thick and supportive, with a nice thick duvet.
The walls are paper thin; I could hear the clock radio from the room next door and the creaking of the bed above when the sheets were being cleaned. At least that’s what I assumed was going on in there.
One other thing that was annoying was the work on the pool that began before 0800. I thought the grind of the sander was a prop airplane at the airport.
The free Breakfast was well stocked with eggs and sausage, cold and hot cereal, juices, pastries and many other high glycemic index carbs. Fruit is limited to apples and syrup-​soaked fruit salad.
«Gym» — one single treadmill and one of those multi-​station devices. No free weights. Not much room in there to even stretch.