Greystar South Congress

Seriously awful place. When I first moved in 2 ½ years ago it was a decent place. Everything was new, very few tenants bothering anyone, and was generally quiet. After about a year the place was rented out to capacity by mostly St Edwards kids looking to party till 3 – 4 am and then deciding to pull the fire alarms to wake everyone up that had to work the next day. Now a false alarm once or twice a year I could understand, but currently it’s about 4 – 5 times a month. No one even bothers leaving there apartments anymore, and everyone just waits for the alarms to go off. Combine that with all of the noise in the hallways and people running around, you’ll be lucky if you get 3 hours of sleep a night. Then after you wake up, you can expect to find dog crap all over the hallways and the smell of urine in the elevators. Not a pleasant place to live. Spend the money elsewhere and get a good nights sleep. Also since being sold to Berkshire, make sure if you see new ratings on different sites make sure to question who’s writing them. No one in their right mind would rate this place more than 2 stars.

Greystar just bought complex when I moved in. No one told me at sign up that massive construction would interrupt everyone’s lives/​homes for months on end with strangers entering my apartment without notice before or after. I endured huge holds in the wall which I actually had to report. Like whoever hammered through didn’t notice you could see into my apartment. One day, I came home to find an entire large window missing covered only by plastic — on the first floor. Safe? Think not. Trash, nails building equiptment left on lawns and flower beds for months on end and not removed until at least fourth complaint over weeks. I personally then had to go back to finish picking up nails. Paint dumped in flower bed and rinsed down into common sewer — a real violation for Florida as it drains into ground water we depend upon. Sidewalk still stained with paint all the way to drainage. Basic rent is quoted, then you find out you have to pay to have your garbage picked up — only five nights a week — you have to keep it in your residence over the weekend. Water/​sewer are allocated for the building usage, so I pay for the cow above me to stomp to and from her washer, hear every word of «private» conversation and the usage of water by other «building» tenants and pay to have two bathrooms but live alone — upwards of $ 50 a month, and I live alone, no washer, don’t cook and usually shower at gym. You won’t know until billed what you’ll pay each month. $ 3.50 service fee? For what? Pay late? $ 150 extra with an eviction notice on day four. Mistake or forget or have a problem? Sure, just pay or move — NOW. Ask how many people have moved in the last year before you rent. Talk to neighbors and be realistic about the honest complaints of people in this terrible economy. Greystar is not interested in their «clients.» Punks roam the «gym» and laundry area. I’m a grandmother yet have been approached by punks to try to touch me. Unsafe. Why aren’t there cameras in there?

If you get an apartment in good shape they are GORGEOUS… I had a 1 bedroom unit on the ground floor, and it was a REALLY nice space… lived there for about 16 months… everything else being reported in the other reviews is true… Most residents are spoiled ass St. Ed’s students I think… LOUD LOUD LOUD, echoing drafty hallways, filthy stinking trash chutes… puke and urine in the elevators… MANY lame dog owners leaving shit everywhere, the pool is always like a frat party till 3 am in the summer… CHEAP materials, everything chips, scratches or breaks WAY to easily… the building is also settling poorly into that hill and many doors and windows need constant repair… the parking garage gets car-​thieves almost every day… security is a joke, there is none, for all their walls and gates and what not, anyone who wants to get in gets in… the fitness center is poorly maintained and stocked, and what equipment they do have is budget… the office and maintenance crew USED to be TOP NOTCH and I loved them… but I heard the property was recently sold and the entire staff replaced… its EXPENSIVE, and has very little to offer to make up for it.

Definitely moving out after my lease is up. Centric location by downtown, Ben White, and 35, spacious floorplans, new amenities, a balcony with a nice overlook, and nice management are great. Besides that, I went through a lot of noise problems here. The building is made with inexpensive materials, so expect to hear your neighbors (unless you like jamming to other people’s music to the point you’ve memorized the beats). Also, Austin is known for having horrible drivers, so cram them into a small parking garage and you get what looks like a teenage driver’s ed course. Seriously, expect to be ticked by people driving down both lanes in the garage, on their cell phone, without a care that they’re driving directly into your lane (horrible especially in corners, where people don’t care to slow down). Overall, a lot of immature people live here (had someone else throw burning crap down the trash chute, setting the fire alarm off at 3am). At $ 1,000/month, I can get better bang for my buck elsewhere.

Greystar is more like a gray matter in the middle of a beautiful up and coming city. At first sight yes it looks good, all new appliances, black on black. But when you move in be ready for nasty neighbors, cars being broken into on the daily, things stolen from your front porch and the supposed security guards are either getting high in their cars or sexing it up with a tenant. So, if your looking for something with just looks, over priced and it takes 3 months for anything to be fixed (toilet, fire alarms and carpets are the first to break) than this is your place to live! Oh, I forgot to mention Fire Alarms going off at 3 am almost every night and no one doing anything about it for months. Also, if you are a pet lover be ready for doggy barf, pee, and/​or poop running up and down the stairs or even on your front door… been here for 9 months and it still hasn’t been fixed minus the amount of complains.

Oh man this place is a joke. I don’t live there but have several friends that do, and I have never ever been impressed with the condition of the complex. I can back up everything that was previously said about Greystar as I’ve witnessed it first hand.
And what’s really sad is that the place tries to position itself as some upscale living establishment on South Congress, but is severely lacking in the service department. Apparently the management doesn’t care if things are stolen, broken, or if alarms go on and on. Bad Greystar! Bad!

Been here 1 month. The magnetic devices that hold the fire doors open are broken off, one exit sign is hanging by a wire, broken elevator. These are only my observations going to and from my building and to the mailbox. For a complex that is a couple of years old, you’d think things would’ve lasted a bit longer. But, my main gripe is the tenants. Barf, beer cans, and dog shit riddle the area in which I live. The work out room is nice. Too bad I don’t work-​out!

This is for the Greystar Apartments only, I do not live in the lofts.
This apartment complex is probably the worst place I have ever lived– sure they give you great amenities, but they are horrible on security. Lots of car break ins/​vandalisms/​thefts– IN THE PARKING GARAGE FOR THE COMPLEX. Gate for the garage are constantly broken, never fixed. Management is rude and very unapproachable. Fire Alarms are often set off– there is only a security guard on duty from 10 – 6 Thurs-​Saturday. The maintenance staff is EXCELLENT though, one of the only positive things I have to say about this place. I would break my lease and move away if I could afford the 7k fee for moving.
DO NOT move here!