Genesis Moving

Highly recommend these guys. They were fast, efficient, and professional. We were really stressed out about the moving to Austin from San Marcos especially from our 3^rd floor apartment. They brought everything we needed: truck, furniture pads, dollies, and muscle. :) Everything got to our apartment in one piece and they set up one of our beds for us too.

Genesis moving was such a great company to work with! I found them on Thumbtack, so of course, I was a bit leery, but they did a wonderful job! They showed up a few minutes late, but called ahead to let us know, so it was no big deal. They were moving things out of my grandparents storage unit by their house to my second floor apartment. They took excellent care of my antique furniture and fragile boxes. My grandpa tried to step in and «help», (quotations because he’s 80 years old and has heart problems, bless his heart) and they very kindly told him to go inside and relax. It was around 100 degrees that day and they still were moving very quickly. Once we got to my new apartment, they quickly started unloading and asked me exactly where I wanted everything, so unpacking later was easy! I had my two year old running around and they didn’t act annoyed, and were super careful around her. I was able to study for an upcoming test while they unloaded the truck.
What impressed me even more, and what spurred me to leave this review in the first place, was that 3 months after the move I asked for a receipt because I was getting my moving costs reimbursed, and the owner of the company contacted me directly and quickly and sent me a copy. Due to my mistake, I needed a new copy of the receipt with certain details on it a month later and he sent me a new copy. He even checked in later to be sure I received it and that it was correct.
You can tell this company truly cares about it’s customers!
Thanks Genesis!

Moving is stressful, and my situation was unique. Genesis Moving was recommended to me by a friend. It was absolutely a five star experience. Frank, the owner, was considerate and efficient.
His pricing is reasonable, the movers (he is also one of the movers!) are fast. He really made my moving day.

The service I received was professional and great customer service. They arrived on time, loaded my belongings with no interruption, and the broke down my furniture and assembled it back in my new location. Pricing was also very reasonable. They’ll always be my go to movers. Thank you!

I moved out of a 400sqft studio with NO TV, couch, desk, or kitchen appliances. I was going to sell my couch and desk, and move my own TV and kitchen appliances. Overall, I had a few large boxes full of clothes and shoes, one dresser, one night stand, one TV stand, and a vanity. That was it. Therefore, having used experienced movers before and knowing how quick and strong they can be compared to my guy friends, I was expecting to be done moving in 2 hours. I was only moving 5 miles away, and 2 hours seemed reasonable. However, Frank and his guy took 3 hours and 10 minutes. Moving out, just carrying out the boxes and a few furnitures took well over an hour. In the beginning, they were downstairs for over 10 minutes with the first few boxes, and I was beginning to get worried that they were locked out, only to find out they weren’t. I am not sure what they were doing for that amount of time. I even helped put rubber bands around my furnitures because Frank’s other guy was downstairs. My boyfriend had to carry and take some stuff in his car to help speed things up. We should not have to do that when we are hiring and paying supposedly «experienced» movers.
Driving took another 20 minutes or so since the truck with a trailer attached to it could not speed up. They were going 40 miles per hour on a highway. We had to show them where to park to get easy access to the apartment. Granted, this new apartment is kind of on a lockdown, and you need the keyfob for everything. To help speed things up, I stayed downstairs standing up the WHOLE TIME, opening and keeping the door open for them. My boyfriend had to do the same for another door to get into the apartment building. We did not mind doing this at all. I am just mentioning this since Genesis complained to me on Thumbtack for being «too close» to them and «rude» and supposedly making them feel «uncomfortable.» So moving in took another hour and a half or so. So overall, they took 3 hours and 10 minutes. They rounded up and charged me the hourly rate times 3.2 hours.
So here is my lesson from this experience. Do not get swayed by their lower hourly rate because they will take longer than other moving companies with higher hourly rates. I found Genesis through Thumbtack, and I honestly do not understand how they have so many 5-​star reviews. Since I left my review last night, there have been another three to four 5-​star reviews, and I was their last customer last night. It is only 11AM right now, so… that seems fishy to me.
My coworker used another moving company to move out of a one bedroom, and they were able to do all that plus assemble the bed within 2 hours. She says it was the best $ 240 spent. For me, moving out of a 400 sq ft studio with not much stuff cost me $ 280. So… do yourself a favor and hire more experienced movers and not get ripped off.

I found Genesis moving on Thumbtack and they were amazing! They gave the cheapest quote by far and finished our move very quickly.
They showed up at 8:45 and were completely done by 11:15. They moved our 2 bedroom apartment from South Austin to San Marcos without incident and were very friendly. I would definitely recommend them to anyone! Hire these guys and save yourself the time and trouble of moving – because they will make it quick and easy!

Moving is a total bitch, especially when you own a bunch of heavy junk. I own my fair share, and also happen to own a bad back. Now that I’m older and wiser, I hire somebody else to do the heavy lifting when I have to change residences. I recently hired Genesis Moving on Thumbtack after receiving bids from other moving companies. These guys came in the cheapest by a fair margin and they had pretty excellent reviews. They were literally less than half the cost of some of the other companies. I called Genesis and asked the pertinent questions and determined they were licensed, insured, straightforward and had no extra hidden fees in their pricing like a lot of the other moving companies.
Frank and his helper arrived at the appointed time to start the job. They were extremely professional, considerate and FAST! They had all my heavy junk out of my apartment in 45 minutes and we were on the road. They deposited all my stuff at my new residence shortly thereafter without any dings, dents, or drops. The job was finished in under two hours, and my bill was shockingly low. Frank took my payment over credit card on his i-​Pad, emailed me a receipt, and the job was done. What more can you ask of a moving company?
I would absolutely use these Genesis again for future moving needs, although I hope to never ever have to move again. These guys are highly recommended.