Galaxy Air Conditioning & Heating Company

Had a new HVAC unit installed two years ago. Pricing fair and installation was smooth as silk.
A small problem cropped up a few months later and was fixed immediately at no charge. Also James found some problems with the original duct work runs and corrected it – made our house heating and cooling even more efficient. Recently I was up in the attic changing the filter and noticed a piece of insulation had come unglued (after the straight month of rain we had, some moisture caused the failure). James sent a crew out the very next morning and rewrapped the full plenum, sealing up the unit as tight as a drum. A/​C noticeably cooler throughout. I guess I went in with some caution two years ago, and came out with great trust for this company and it’s working crew. I recommend them without reservation.

I’m very impressed! My air conditioner was making a loud buzzing noise and smelled like burning plastic, so I called Galaxy and a technician came out within a few hours. He examined the unit and determined that it wasn’t the air conditioner at all, but a short in the doorbell that fed from the same power supply as the AC. He disconnected the doorbell from the power supply. Even though the problem had nothing to do with the AC, he found it, and fixed it – and possibly prevented a fire in my home. And, after that, he didn’t even charge me! I will definitely be giving Galaxy all of my HVAC business from now on.

Galaxy was the first to call in the morning among the three companies to which I submitted a service request, and were friendly over the phone.
At first, I was a little frustrated because the ETA they gave me was from 11am-​1pm and I had not received a call by 1. However, when they arrived at the house (around 1:45), the service was very friendly and quick (less than a minute to diagnose our A/​C problem, and only a few more to fix it!). I was also pleased with the price.

A friend told me about them. I am glad he did. I called. The guy was very friendly and sounded like he knew what he was doing. They showed up when they said they would and fixed my A/​C. He said I would need a new outside unit soon, but didn’t hard sell it at all. «Call us when you’re ready.» I thought that was cool.