From the Heart Therapy Services

If I could give Kathy Nicholson and From the Heart Therapy 10,000 stars, I would. She has treated all three of our children. Each child had their own individual issues including motor delays, speech delays, low muscle tone, visual perception and visual memory problems. The list goes on and on. The therapy changed their lives. For me personally she provided excellent advice and moral support. It’s difficult to express how much Kathy has meant to our family.

My son has been going to From the Heart Therapy Services for close to 2 years, every single week, for 4 hours per week. To say I know the staff, facility, and treatment style is an understatement. Having been through Early Childhood Intervention and another well-​known therapy group in Austin, I feel like I know rock stars when I see them. We’ve had the same therapists since we first began treatment and they are truly exceptional. They have changed our family’s life and I honestly don’t know what we would do without them. From the Heart feels like an extension of our family and they taught our son things that I never would have thought imaginable in such a short time period. I have never seen anything unprofessional, never heard anyone be abrasive or rude, and if anything, this is one of the most positive and peaceful places we go to every week. The way I look at it is that I’m not paying someone to be nice to ME and mind their P’s and Q’s… I’m paying to ensure my son is getting the best treatment imaginable. And that’s exactly what we receive with From the Heart Therapy. Their play-​style treatment makes going to From the Heart seem like an extension of preschool rather than therapy. They are simply awesome and if ANYONE ever wants to hear more about how their awesomeness feel free to contact me directly. And to read more on my experience, please go here:

My children have been going to From the Heart for several years now. While the care that they have received from their individual occupational therapists and speech therapists has been EXCEPTIONAL, the clinic atmosphere and the administration are off-​putting, to say the least. The environment needs some serious updating and a thorough cleaning. The owner, Kathy, is abrasive and confrontational, overall very unpleasant to be around. And it appears that this is taking its toll on the staff as they have recently lost several therapists. In just this past month, 3 therapists have left the clinic.
Sadly, after 3+ years, I am leaving our beloved therapists hoping to find a clinic with better morale and administration.

From the Heart was recommended by a psychologist that evaluated my son. My first phone call was over a week ago and still have not spoken to anyone that can help with an appointment. Three different days that I have called, I have been told that someone will «call me right back». Definitely not a place I trust with my son’s care when I cannot even get a call returned in a timely manner (or not called back at all).