Floyd’s 99 Barbershop

Millie is the best! I live in Dallas, best haircut in Texas. Make it a point to time haircuts for Millie in Austin. see you soon.

Been going to Floyd’s for about a year now and the service is excellent every time. I call in the morning and have no problem getting an appointment for the same day. I highly recommend asking for Abbé. She’s does a great job with my difficult hair and she’s always so friendly and fun. Great price, great service and a fantastic staff!

Ben does an outstanding job every time he cuts my hair. He listens to exactly how I want my cut and exceeds expectations continuously! Go Spurs!

Robert is amazing! He takes his time to get the right cut and personable. And the price tag is roughly the same as Sports Clips where I had been going but I’d say the experience here is much better. I dare say I’d pay more because it’s that good.

So, I was terrified cause I have really thick hair that often has me walking out of places, with an «ok» hair cut. The two people that I’ve been to before and I’m sure of, don’t work on Sundays. So, to get to the point.
1. I did go as a walk in. My name got called out in less than 5 minutes. yay!!!
2. I get a young lady named Lindsey S. who looks at what I want. (I had photos and said ya, I can do that)
3. She does a wonderful shampoo. (ha. I almost fell asleep. awesome. :))
4. She cuts my hair, and I’m like, «eh… It’s alright» The look on her face was «i’m fixing this»
5. She proceeds to whisp the front side of my hair cut to give it more definition, blow dry, and wala! Awesomeness!
6. The only reason she didn’t get 4.5 or 5 stars was cause I had to say «eh». But seriously, my hair is not the easiest to work with. I have thick hair AND she was extremely patient, friendly, AND so.
7. I will go again and will definitely recommend others to go there.
8. Atmosphere was nice and music was great!
9. I don’t have kids, but I saw several getting cuts, and they all looked great and the barbers/​stylists did a great job working with children.
10. So, I really wish I could give them 4.5 stars up there. giggle… Have a great day all, and if you need a hair cut, go to Floyd’s on N. Mopac, just south of the Domain. :)

I called ahead to make an appointment for dad to get a shave. The woman on the phone told me we didn’t need an appointment, they take walk-​ins. We showed up a week and a half later just to be told that they don’t do shaves on Mondays and you have to make an appointment two weeks in advance… EXACTLY WHY I CALLED AHEAD! Terrible customer service.

If you go get your hair cut at Floyd’s you must go with Ben F. He is an amazing stylist that will have you looking amazing after he’s done. He’s great at helping you decide what cut will fit you best or just listening to what you want and delivering on that. Can’t recommend him enough. In fact, all five stars for this review are due entirely to my experience with Ben.

This place is awesome. I was worried I couldn’t get a cut right away since I’m not a local. Since I wasn’t looking for pretty woman to cut my hair I was in business! Ben took more time then a doctor to listen to haircut style I needed. Not many people can fade, but this guy is Johnny on the spot. Ben also gave me great advice on where to eat after. If they opened one of these barber shops in the DC area it would be slammed everyday.

Ben Fontenaut was awesome. The haircut was efficient and precise. He took time for all of the extras — eyebrows, lining up the front, sideburns, everything. And the hot towel and neck massage were the icing!

Make sure you ask for Ben. He’s awesome and I left with the best haircut I ever had TY BEN ! This was the first time I have ever been to Floyds 99. It had a cool and funky austin vibe and now due to Ben they have a customer for life.
Andre G.

The hair stylists are all great but the front desk person is so rude and obnoxious it makes me not want to come back!

I’ve been getting my hair cut by Ben Fontenot for a few years now and he recently moved to Floyd’s. I would recommend Floyd’s to anyone looking for a quality cut, and Ben in particular if you are looking for a great barber in North Austin.

Thoroughly unimpressed. After a not so great customer service experience at the location in Hollywood many moons ago, I decided to try them out again, in Austin, for a razor head and face shave.
First off, this place is women’s salon expensive, at $ 27 for a razor head shave and $ 20 for face. Second, at 645p, they turned me away because there was ‘no one in house certified to give that kind of shave.’ There were 4 barbers actively working and not one could cut hair with a razor?
Hipster crap. Fooled me twice, but there definitely wornt be a third experiment. I will be sure to identify a local shop next trip. Posers.

Ben has been cutting my hair for years, and loved that he’s hooked up with Floyds! Great atmosphere, easy location, fair price. Repeat customer for sure!

Y’all. Seriously. After my fav hair place in Round Rock closed it’s doors, my hubby told me to come here. I felt SO WEIRD being the only girl waiting, but I have found THE BEST in BRITTNEY! She did a trim on my long hair about a year ago and this time, I wanted a shorter haircut that hits on my shoulders… It is so cute :) I am SO GLAD I came here!!!

So for the most part they have good looking girls to cut your hair. I got stuck with old grandma though … But not going to lie she gave me the best haircut I have ever gotten.
5 stars for giving me the best haircut, eye candy, cool atmosphere and decent price!

I’ve never gone to a barber to get my beard trimmed as I’ve always just used a #2 guard on it. But over the past year or so I started growing it out and sculpting it. It was getting out of hand and I wasn’t able to get the results I wanted doing it myself. I went in and saw one of their barbers (not a stylist — they can’t use straight razors, just FYI.) She spent over an hour on me. Very comfortable chair, multiple hot towel treatments, precision straight razor work, and I was really happy with the results. I don’t have anything to compare them to, and I’ve only gone once, but they delivered beyond what my expectations were going into it. Expensive, but I feel I got my money’s worth.

Big place that always has 45 – 70 minute wait ALWAYS. 10am Tuesday? 45 minutes. 2:30pm Wednesday? 70 minute wait. Any time of week, not enough staff. Don’t waste your time going unless you have 2 hours to allow for a barbershop haircut.
Oh, they also press you for your full name and phone number, but don’t use it for paging you. They just sell your name and phone number to others for marketing purposes.

Highly disappointed!!! After reading reviews I decided to call and get an appointment to get my sons haircut today. This is how that call went:
Me: I need to make an appointment.
Girl: With what stylist?
Me: I’ve never been here before.
Girl: Well you have to go on our website and pick a stylist.
Me: (Interrupting her) Wow! I won’t be coming in.
I also will tell ALL my friends NOT to bother as well!
Thanks for making someone new to the area feel welcome!
It really sucks that I HAVE to give a star to post this!

Business is good, I get it, but no one knows how to manage the appointment book.
They schedule their appointments in 30 minute increments which doesn’t work when a haircut their takes 45 min.
Today when I showed up for my 12:30 appointment my barber was still cutting his 11:30 person with his 12:00 appt still ahead of me. This would have been an hour wait — no thanks. It has been the same way all year and no changes. They could care less.
Just because you have a successful business doesn’t mean you should stop trying to improve it.

Just a quick update to say that nothing has changed about the ridiculous «same day reservation» system at Floyd’s. Busy signal after busy signal as you try to fight for the few spots available, only to get through and be put on hold, only to then be told that no one you have any interest in cutting your hair has anything available.
I guess that’s what I get on trying to give Floyd’s one more chance and cheating on Finley’s…never again. Goodbye silly appointment-​less store, may we never meet again.

Went here for the first time because my boyfriend insisted I visit his long-​time haircare specialist, Rhonda. She was absolutely lovely, and I got one of the best haircuts I’ve had in years! I definitely recommend her!
Make sure to call ahead and book an appointment!

I don’t do a ton of reviews on Unilocal,and this is my first negative review. Hopefully that belies something about my personality (including the possibility of a fear of confrontation).
But I wanted to swing by ol’ Floyd’s place here and let «him» know that the echoes of late in this review thread are a prescient reminder that business is a process and not a front-​heavy marketing game.
Anyway…bottom line is that I was already a customer at Floyd’s…until today. I had a great stylist, Darren. I endured some waits for him. I understand the process of reservations (term used loosely).
However, today I tried to get my son in for his first cut. The front desk manager started our conversation off curtly and with warning that we’d have to wait awhile, and she didn’t know how long.
I asked if we could make an appointment with a stylist on staff that had some openings. As many already know, you cannot unless you have a specific stylist that you work with. Fine. IF you’re any existing customer.
After numerous gentle prompts on how I’d go about finding out which stylists preferred kids/​were amenable to my son’s needs, I met a brick wall.
I finally lost my temper a bit and asked for a manager. I was talking with her.
She flippantly and condescendingly reminded me that this is just how Floyd’s does business (which intimates that the chain is in it to win it for the VERY short term — fine by me, BTW, but not where I prefer to do business). She repeatedly cut me off in the middle of conversation, and repeatedly told me «I’m sorry that you have a problem with this». The classic blame-​the-​client method.
Again, I’m not big on bashing local businesses. I know folks have bad days, and I know not every transaction can go perfectly. But I’m done with Floyd’s.
They lost my business today not because of their policies (even if the ridiculous reservation policy needs to be revised and shows no signs of changing — good luck with that, Erin), but because of truly terrible customer service.
I deal with clients every day in my business, and I can’t imagine ever treating even the most annoying with 10% of the disdain I got today. Save yourself the rise in blood pressure and look for your cut elsewhere. Now it’s time to go feel guilty and relieved all at once. First negative review over and out.
Finley’s, here I come…

There comes a time in a man’s life when he needs a little more than the basic six dollar buzz cut. This might be a man who doesn’t want to spend a lot of money but realizes that his grooming requires a little bit more. This is a man that may need shaping of the eyebrow’s or a shave with a straight razor or possibly some facial waxing. This might be a man that doesn’t want to go to a lady’s salon and wants to be surrounded by his peer group.
As a woman suggesting to my beau that he visit this barbershop is possibly one of the best things I could’ve done. The staff was friendly and very accommodating. The shop had a masculine feel and was well swept and clean. They sniped, clipped, edged and styled my man’s mane. They gave him the hot towel and shoulder massage treatment.
While watching all of the grooming proceed he looked over at me and gave me a thumbs up. Ladies the thumps up and a smile is one of the best silent compliments a man can give. He let me know he was being very well taken care of.
At the end of this grooming session we walked over to the counter and was pleasantly surprised to see that the service cost just 21 bucks. This was 21 bucks was well spent!