Five Elements Furniture

The true measure of a company, their owners and staff (separates the average from the best) is known when a mistake is made and how they will address it.
Well this test came when a very expensive piece of furniture was delivered damaged. I noted it to the delivery team and within 5 minutes of them leaving my home Jonathan Fox (owner) called me stating that he would take care of it and that they stand behind their name and quality control. Done, John and Lucy were all over it, followed up every few weeks notifying us of the progress (ordered from Italy) and when it arrived in the US his team installed the new top and John and Lucy followed up with a call to assure our satisfaction!
Be assured Five Elements is the only place we will buy our furniture from now on!
Oh wait we bought another piece, sectional couch and it was delivered two days ago!

We bought a sectional from Five Elements and we absolutely love it. We were helped by Lucy who was fantastic. We ran into a couple of issues with the delivery (and those were on our end). I’m not sure who we spoke to but they made everything OK. Every salesperson we have dealt with at five elements has been professional and helpful, and we would gladly shop there again. This is not to mention how wonderful their products are. If you’re looking for fun, functional, mid-​mod, clean-​lined furniture, you must visit Five Elements furniture.

High quality comfy furniture that’s affordable — - whattttt??? We checked out a bunch of furniture stores, from the ritzy downtown stores where a small sofa «starts at only $ 8999» to Walmart with cheaper furniture but really bad quality, before finding this place. We were looking for a sofa, and the staff was very good at helping us choose one. They asked us all sorts of questions about how the size we wanted, size of the room, color schemes, etc. In addition to that, they were patient answering our questions, willing to work with us on different things such as putting in an order for a sofa and willing to change the color (at a certain point of course) if we wanted to. You can even check out some of the fabric to take home and make sure it fits in the color scheme.

I stopped in today looking for some bedroom furniture for my apartment after a recent move. Most of the selection was for living and dining room with a couple of bedroom sets and office furniture scattered in. I didn’t find what I needed but still had a great time looking. The staff was welcoming and helpful. If I had a slightly larger budget and was planning on staying in Austin for more than a year or two, I would definitely be buying a couch and complimentary items from here.

Bought a couch 2013 was very pleased with the quality and style, I changed from leather to fabric, moderate price, but worth every penny. So I’m in the market for a new bed dresser etc. I go back to five elements ¹⁄₂₀₁₅ Zac, the sales agent takes care of me and puts me in the right direction. I have a nice bed ordered, I’ll be back to order other accessories as I go. Thank you !

Popped in there after a frustrating afternoon at IKEA and West Elm. I just moved to the city and was looking for a very specific type of couch to go with my Scandinavian décor theme ASAP. They took care of me and had the couch at my apartment in 15 minutes. It was wonderful. I paid more than IKEA and a little less than I probably would have at West Elm and I am so happy I did. Free delivery and amazing service. I am obsessed with the couch and defiantly have a place to come back to to look for other amazing items for my new home.

This is one of the best companies I have had the pleasure of patronizing in Austin. Their products are great and they are very reasonably priced, but the service is what really sets them apart. I recently undertook the daunting task of furnishing an entire house and they went above and beyond for me. The owner Jonathan spent hours with me, for free, and even came to my house to lend his design skills. I was already going to purchase my furniture from the store and he knew that, he just wanted to go the extra mile. He even sent his guys over to assemble a bed for me that I bought from another store!
The sales associates are also fantastic. These are not what you think of as «salespeople,» these are like designers/​stylists who assist people in buying furniture. Everyone who works there has a very refined sense of style and extensive knowledge of their products, as well as of design principles in general. They were excellent at helping me pick color schemes, match pieces, etc.
I can’t recommend them enough. Go here before you go anywhere else.

I love Five Elements. I purchased my sofa last January and I sit on it everyday so happy that I have it in my home. It was worth the wait and the price. I’d do again in a heart beat.

We ordered a sofa from Five Elements and it came in a timely manner. We were very pleased with the service, too. We went back and purchased a small table and a floor lamp. Again, great service. Now South Austin has a great modern furniture store!

After visiting a few area furniture stores in search of the perfect new sofa, we found it at Five Elements. With our growing family and more spacious living room in the new house, we decided a sectional would be ideal so we can all spread out comfortably. I wasn’t willing to settle for an ugly hunk of furniture either.
The service was impeccable and we got exactly what we wanted. The sofa we picked was a bit too low so they worked with us to add legs, floating legs, so it wouldn’t detract from the style. They were even able to find spare legs and added them at no cost. Amazing! And, when they weren’t quite perfect, they came out quickly to fix it. Everyone here really knows what they’re doing.
It’s been a wonderful 7 months with our new sectional. Still looks new and we use it daily.
Plus, it’s made in North Carolina, which seems to be pretty up in the furniture biz.
We don’t need anymore sofas but if we did, I’d definitely go back to Five Elements.

Great products. But more importantly, great service and reasonably priced. Jonathan was very knowledgeable and courteous. We haven’t received our order yet, but the in-​store experience was exceptional. Will update once furniture and other items arrive.

Update 9 months into our couch: we still love it! The fabric has held up well, the cushions are still fluffy, and the cat hasn’t managed to leave any indelible scratch marks (though we do have to still deal with cat fur). Our only quibble is that some of the tufting buttons have come loose. I’m pretty sure I could put them back on but haven’t bothered to do so. The couch is still comfy, and still looks good enough to get compliments!

I love this shop! The furnishings are so well made and beautiful! I use Five Elements for my hardest to please, high standard clients. The furniture from this store never fails to please. Working with Jonathan and Jen has made my life and job so easy! I look forward to my next order!

I want to publicly express my appreciation for the recent service I received from Five Elements. Back story: I bought a beautiful sofa from Five Elements a few years ago. Recently (and to my utter dismay), I spilled red wine on a large portion of the chaise. After failing miserably to improve its appearance, I contacted the store in a desperate attempt to find some remedy.
After leaving a message with the owner, I received a call from Ramon who provided me with a number of options to remove the stain. Most of all, he reassured me that hope was not lost and that he was confident that stain’s appearance could be dramatically improved.
Today: The stain has been completely removed and my pride in my great sofa restored.
Thank you Jonathan and Ramon. You guys are awesome.

I went into this place with my husband last weekend. They have beautiful furniture but unfortunately, I was looking for something super specific. I was blown away by how friendly the staff was. I showed the lady a picture of what I was looking for, although she didn’t have anything similar, she proceeded to recommend other stores that would be more fitting. She even pulled up directions for us. She genuinely wanted to help us, even though she knew we would not be purchasing anything from her.

Walking into most furniture stores is like walking into a car dealership. Instantly swarmed by paunchy, middle-​aged Willy Lomans, desperate to make a sale, you find yourself racing through the showroom to assess the products before getting roped into a long conversation about furniture meant for retirement home mahjong gaming.
Five Elements reps not only leave you alone to browse until you need something, they are also extremely accommodating and knowledgeable about the products. They’re not just salespeople, they’re furniture experts.
We needed a new couch for our new house on the double. We’d cheaped out on sofas for way too long. Sure, our old couch looked cute enough, but after half an hour sitting on it you think, «Have I had Scoliosis this whole time?» Seriously folks, if you want it all – style, comfort, long-​lasting/​quality materials – you have to pay for it. Five Elements is not the cheapest place, and that’s why.
However! Because we wanted a sofa with a modern look (think Mad Men, but comfortable) and a chaise, but DIDN’T want to pay $ 3,000, we asked about buying a floor model. We found a *choice* gray sofa with a long chaise (next best thing to a sectional), comfy fabric, and buttonless tufting to avoid losing small parts when our dog decides to repay us for daring to leave the house for dinner. The textile is stain resistant and comes with a three-​year warranty. The frame of the sofa came with a LIFETIME warranty. We bought this spotless, rad $ 2,000 sofa for $ 1800 off the floor, paid $ 50 for delivery, and had it in our living room the next day.
These guys and gals will work with you to find your ideal piece of furniture. Avoid the Dickensian gauntlet of factory crap on «Furniture Row». If you want something polished and cool that will last, head to Five Elements.

These guys are awesome! Jonathon was great to work with and helped us furnish a big portion of our new home.
Pros
–great selection
–modern
–affordable
–design advice
–great customer service
cons
–nothing
We even ordered a custom couch that didn’t fit in our room the way we had hoped and they worked with us to get the couch we wanted. If you’re looking for furniture, this is where you should go! Thanks Five elements!

We bought a living room set from 5 Elements recently and I was really impressed with the service and the pricing. Jonathan treated my wife and I really well and really took care of our custom sofa order.
Everything came right when they said it would and was delivered in a professional manner.

After I first visited Five Elements last week, I bought nothing but dreamed about the furniture. That’s weird, right?
We have yet to move into our new house, so we are taking some time to «sell off all that old trash,» and shop around for each perfect piece. I think I see a future love affair between us and Five Elements. I may romance one of the groovy modern sofas to come home with me after. Maybe she’ll convert into a sleeper and we can take it upstairs!
Perhaps we will indulge ourselves in a killer coffee table that swings open to become a double-​stacked service piece. I will definitely be giving her a few drinks before coercing her back to our new place. I may ask both pieces to move in.
Jonathan seems like a great guy, knowledgeable and appropriately proud of his vision, which we may soon adopt. (Or adapt, as it were).

Modern aesthetic, functional, reasonably priced???
I live in a tiny place right now. Small spaces need smart solutions. I am always in search of handsome, miniature furniture that operates like one of those kid’s Transformer toys. I need cars that can take the shape of warriors with just the bend of a couple fenders and the push of a secret button.
When I find a handsome, modern couch that can — voila! — magically open up to be a comfortable, good looking modern bed for 2, I jump on it.
Jonathan is a really picky buyer and has a good eye for modern furniture that he can sell at a reasonable price. I stopped in here today to buy tickets to the AIA Homes Tour and I already have my tape measurer out to see if that new Warrior-​Car is a good fit.
I was impressed with the following:
1. a low couch table that can magically become a kitchen table, double in size and seat six people.
2. chairs that are both sleek and comfortable.
3. a crisp, modern, faux leather, camel-​colored couch that becomes a comfortable sleeper.
4. another low table for in front of a couch that opens up for storage or a full-​blown magical bar.
5. a low modern queen-​sized bed frame with smart storage in half of it.
I will be back. I need my wall to fold out into my side yard and then I need my roof to push back to reveal a second floor with a view of downtown… Transformer style.