Fine Stitch

I’m all about ethical business transactions. I brought some pants in to her to be hemmed. The hem on both pant legs was different in length. If I’m paying you for your expertise, it should be done correctly. First she tried to argue that they were the same and then the ruler came out only to discover they were not. Here’s the issue I have. She raised the price on me. When I asked her why I should be paying for her mistake. She said because it’s her time. Well sorry lady, but never again will I bring anything to you. Sloppy work and very rude! I did not budge on the price increase because that’s just plain BS in my opinion.

I feel bad giving this tailor one star because I want to support local business — but my experience here was really unnerving. I brought her a pair of curtains and asked her if she could add a hem to them. She quoted me $ 75, which I thought was high for the job. In what I thought was a polite and non-​threatening way, I told her that that price was high for me. I told her I’d like to shop around a bit — then said I would come back if nothing else materialized. She snapped «I think you find someone else to do this job for you,» and almost shoved me toward the door (i.e. she became very aggressive and put her hand on my back in a way leading me rapidly toward the exit).
I’ve never had that sort of experience at a business before — and I see from the reviews that she did this to another customer too. I’m going to assume that she was just having a bad day, but I certainly won’t be returning to Fine Stitch.

I’ve brought Jenny a wide variety of items, from bridesmaid dresses to vintage alterations and a multitude in between and she has tailored all with professionalism and at a fair price. I trust her skill with my most treasured items and I’ve been to many a tailor in many a state! I can’t rate her higher than 5 stars or I would. Jenny rocks!

I have been trying to find an alteration place in Austin for a while that was reasonably priced (pay by hour not by item) and after doing a little bit of research, I was excited to take my items here.
On Thursday 4/​16, I brought in a long dress, long skirt that needing length taken off and another skirt that just needed to be re-​stitched because it had been torn on the side. She pinned my items and asked when I needed it by but I didn’t need the items back immediately, so she just told me that if I didn’t get a call from her Wednesday that I should call her Thursday.
I didn’t get a chance to call her until Monday ⁴⁄₂₇ and was told that she hadn’t finished and I should come in on Wednesday. I tried on my items and it seemed fine enough but when I got home and really looked, I was upset. My dress is floor length and it is not one of those dresses that is intentionally long in the back and short in the front. She had taken off more length in the back by ¼−½ inches and the stitching was horribly uneven. My other two items were ok but not as poorly done as my dress.
Thursday 4/​30, I came back in with my dress to show her what I didn’t like and how unhappy I was with how it turned out. I showed her the length of my uneven dress and the very crooked stitching. She then asked me if she had pinned me and that everyone’s body is different so she took off how much she pinned. I told her that when I brought in the dress it wasn’t intended to be different lengths… they are meant to be the same in the front and the back. She got defensive quickly and told me I was the expert so I should tell her what to do. She started to pin my dress as I was holding it and asked if I wanted her to cut off more length to make it even. She was upset and I had offended her, which is not what I intended to do. I kept saying how I was expecting great work from her and that I was disappointed in this item.
I just do not know how she has gotten away with tailoring items that are uneven — especially a long dress that IS NOT meant to be different lengths. It just does not make any sense to me. She was extremely unprofessional. It seemed like other clients have a good relationship with her but unfortunately, how she conducted business with me was not acceptable. I came back for a THIRD time that week to pick up my item and to which was done OK. The stitching color was wrong. I do not recommend this tailor at all.

Jenni is great. I took her a dress that I needed hemmed quickly. The dress had a very full skirt with lots and lots of material. Despite the weight of the task at hand, Jenni got my dress hemmed very quickly and charged me a very reasonable price. I will be back for sure.

I took four different pairs of pants here to be hemmed and each time she has done an excellent job in a timely manner at an affordable price. She’s very nice and I highly recommend her.

As cute as the dog is, I won’t be coming here for alterations. I came in for an estimate because I had a leather jacket that I needed fixing. It was a gift from my family and was not cheap, so I wanted to know all my options. I also heard leather was sort of tricky. She told me the pricing, which was much lower than anything I had heard so far (so that was nice), however, she began poking my jacket with pins. In the meantime, another customer came in. When I repeated to her that I just want an estimate, she gave me this annoyed look. I took the pins out and started to ask a question, then she kicked me out. Like literally shoved me towards the door. So, I won’t be returning. I can’t comment on her work, but her attitude needs some improving.

I needed a few pairs of pants hemmed quickly as I was leaving Austin for a business trip. Jenny was great! She discussed the options with me based on the style of the pant and had them done the SAME DAY!!! All three pairs for $ 39. I am so impressed by how friendly and knowledgeable she is. Her prices are definitely fair. The shop is a bit untidy but don’t let that scare you away, she is well worth it. Loved that she wouldn’t let me pay or leave without trying on the pants again, back home, they just shoo you out the door.

I found Jenny at Fine Stitch a few years ago and she’s been my alterations wizard ever since. She has worked some wonders fixing dresses that I had that were poorly altered, etc. I highly recommend her work, and her prices are extremely good. She seems to do all of the work herself. Anyway, the only downside is that sometimes she can lack a bit of tact… but you just kind of have to laugh about it. She has a slightly brutally honest quality to her personality… so if you want the truth about whether or not that bridesmaid’s dress looks good on you, she’ll give her opinion, whether you asked for it or not. Another thing is that she will comment on your weight gain, if you happen to have experienced any! That made me a bit self-​conscious the last time I went in, and frankly, I haven’t been back since, because I want to lose the 5 – 7 lbs I have gained over the last 5 years. So now I have a backlog of alterations to bring her, but am stalling, because I’m afraid of what she’ll say when I come in… eeeps. I know that’s neurotic… anyway, just don’t be too sensitive. As far as craftsmanship and value go though, she’s the best alterations person I have ever had.

Fine Stitch has been my tailor for years, mostly for suits and professional dresses. Jenny is expert at simple and complex alterations (e.g., re-​sizing maternity clothes post-​pregnancy, de-​flaring bell bottoms into a less dramatic boot cut). She also says when something doesn’t need altering, which tells me she cares more about integrity than the bottom line. Her prices are fair. The shop is untidy and Jenny is a bit disorganized at times but it’s well worth it. Jenny even made custom draperies for me which are nicer and cheaper than most off the shelf options. And for what it’s worth, Jenny has a dog that regularly hangs out in the shop but I have never found dog hair on my clothes. I’ve tried many other tailors and in my opinion, Jenny is the best.

No idea how this place has 4 stars. I was calling various alterations places around Austin to get an estimate on my wedding gown alterations. I called Fine Stitch and asked if I could come in to get an estimate and she said «I can’t give you an estimate I charge by the hour»…I had already gotten two estimates from other places that charged by the hour so. I decided just to go by there to check out the place and the moment I walked in I wanted to turn around and walk out. It smelled bad, the floor was dirty and apparently some people think the dog is cute but idk I didn’t want dog hair all over my wedding gown maybe I’m crazy? I asked her again if she could give me an estimate on when the dress would be done and how much time she estimated it to take to do the few small alterations I needed and she said (literally verbatim) «You only want an estimate? I don’t know, this complicated, I am busy right now maybe I shouldn’t do your dress.» what?! I happily left and took my business elsewhere.

Great alterations! However, be aware that she has a cat and a dog in the shop and you will end up with their hair on the clothes you have altered. I had to take my clothes straight to the dry cleaner. Fail.

When I lived around the corner from Fine Stitch I’ve driven and pedaled by hundreds of times without noticing it. One day walking I noticed it.
Most of my shirts, pants and jackets come from the Big & Tall, and I’m only one of those. I have to get most of my pants hemmed. I’ve been charged at some places 30−40% more for a few more inches of hemming.
Jenny has good and fair prices, good turnaround times, and most importantly incredible work.

We’ve been going to Jenny for over 25 years. She is amazing. She has made bridesmaid and flower girl dresses from scratch for us and they were simply gorgeous. Recently my daughter had an Italian made size 2 wedding gown that was breathtaking and had bead work and lace that was extremely elaborate. The train and the vail were Cathedral length. The task was unsurmountable for most tailers. Jenny altered it to my daughter’s size 00 and it was spectacular. You could not see her alterations at all. She is family now. Over the years we’ve seen her make entire wedding party gowns, débutante gowns, quinceanera gowns, and designer clothes. Look at her list of clientele. Only th

Ive dropped by 3x this week during the open hours and there is no response to my knocks nor any sign that this tailor is still operating. There is no sign or notice to why its been closed or on vacation etc. Also no phone pickup nor accepting voice mails.

Found Fine Stitch through Unilocal and was not disappointed.
I just had some jeans hemmed, but I didn’t have any of the issues mentioned in other reviews. I called earlier in the day to make sure I didn’t need to make an appointment, dropped them off right before she closed and they were ready to pick up the next day by lunch.
Also, I have to add that she didn’t JUST hem my jeans. Being that I’m short, the flare of the jeans weren’t really suited to my frame, so she also took in the width of the flares as well!
Saw some wedding dresses there as well, so I would definitely recommend her if you are looking to alter your wedding dress too!
Location is also great and easy to get to. Plenty of street parking too!

Jenny does a great job on alterations and her detail work is excellent. She has altered jeans, pants, suits and shirts for me all with superb work. Recently she shortened a heavy pullover sweater at the sleeves, but took up the material from the shoulders in order to keep the original sleeve hem — you cannot even tell it was altered. She also recently altered two pair of flannel type sweatpants that fit perfectly in the waist, but were about 2 inches long — great job making them look like the original hems.
Jenny is very reasonable in her prices and very honest — I had another sweater and I wanted the sleeves shortened. She told me it could not be shortened properly as it was fitted and it would have bunched up on my upper arms, so I did not have that item altered. If there is one negative, it is what others have mentioned in previous reviews — her timing and locating what you dropped off. I solve that problem by attaching my business card to my alterations so she can easily find them if I call her — but I am not asking for items to be finished in an express fashion and usually the items are ready in a week.
Also, bring her dog Suie Suie a treat — you will get some bonus points, plus Suie Suie is a cute little dog!

Jenny does an amazing job on alterations!
I brought in a silk blouse that I loved but could only find in a M (I’m an XXS-​XS). The blouse featured Lambskin cuffs that had about 10 snap button closures and lambskin trim in the front. I dropped my shirt off Friday afternoon and mentioned that I needed it as soon as possible.
Even though she was very busy, Jenny got my blouse to me by Tuesday. In addition to taking a ton of fabric off the sides she also shifted all the buttons on both cuffs to make the cuff smaller. All of this also only cost $ 24.75 which was very reasonable given that the shirt was a Silk Chiffon blouse and the sheer number of buttons that had to be moved. I would definitely stop by if you need anything altered. While I’ve heard that it can take her some time to get large orders done, she does excellent work. I’d recommend her to anyone. Keep in mind she only takes cash or personal check!

I’ve never ever had jeans hemmed before, so I couldn’t tell you how Jenny’s work compares to others’. But, what I do know is customer service, and Jenny’s was top notch.
I came in around 3pm on Friday with jeans in hand. She told me to go put them on. She saw I had flats on, and asked if I’d brought in heels just in case. I had so I put the heels on with the jeans and she sat on the floor and got to work. She gave me two lengths to choose from then noted that the jeans had a bit of stretch in them and adjusted the length to compensate for bunching. Wow! What a pro!
She quoted me two prices: $ 9 something if I didn’t care to keep the original hem, $ 15.10 with tax if I did. I appreciated her being upfront about the prices and not just trying to upsell me. I got a call at around 10am on Tuesday to let me know my jeans were ready. And they looked awesome when I picked them up and the fit was great, original hem and all!

I am writing only about the telephone customer service experience I just got.
First impressions CANNOT be altered!
Calling on a Saturday will leave you hemmed off if you get the treatment I did. (she is closed on Saturday and we are all supposed to be psychic Cleos and know that)
Son of a stitch — -that was sewwwww uncool!