Exclusive Alterations

I have been going to this place for over 10 years now. When I moved further out, I tried a few other places that were closer to me, but no one could come close to the quality of work. I have to have almost every pair of pants I buy taken in at the waist, and Doris’ girls do such a good job you can never ever tell that it is not the original waistband. It is all in the fitting — Doris does this step herself, taking her time and using more than a dozen pins so that the fit is perfect. I always try them on when I pick up, just to be sure she got it right, but have only had to have one pair redone, ever. I won’t go any place else. I like that the price is quoted up front, though I do wish she would take credit cards. I’ve had to run across the parking lot to the bank ATM before, since I don’t carry a checkbook!

Doris is incredible. I’ve taken my jeans, dresses, shirts, even a bra with the wire sticking out. This woman can do it all. Her work is exceptional, prices are very reasonable, and turn around is fast (can be even faster for a small fee). They only take checks and cash, but this place is the only place, in my opinion, to have anything altered in Allandale and surrounding neighborhoods. Doris rules…

Doris is a very friendly lady. This was my first time going here and had appx 7 pairs of pants that needed shortening. $ 17/​per pant I thought was a bit steep but went ahead with it anyhow. 5 pairs of the suit pants were just fine but there were two that were not the length that was needed and ended up being too long when I tired them on back at home. Not a big deal, I live downtown and had to travel back to the shop but didn’t think much of it. When I explained to Doris that the two pants were too long and needed to be redone she blamed me for not trying them on, even after I explained that the other pants were just fine and these two were prob just an oversight. I thought she would simply say no problem, I’ll fix it and get it back to you. To my shock she charged me $ 8 a pant ($ 16 total) for her to redo the hems. I was pleased with her work but I was not pleased that I had to pay for her to redo the pants there weren’t done correctly in the first place. It’s a small business so I didn’t create a fuss and paid it. Prob will not go back. As a small business owner I would have thought that the first words from her would have been, «I’m sorry, I’ll fix it and get it back to you». Again, good work on the pants, a bit pricy for what I had done and the fact I had to pay for rework did not set well with me. FYI: Cash only here.

I took a slimmer belt to get altered. All I needed was one zipper move back further. I went on Tuesday and she told me it wouldn’t be ready till Friday??? (Your only moving one zipper?) Anyway lady was very nice and its a old feeling shop. Price was fair… quality of the sewing was good but the zipper was put on crooked.

I highly recommend this place. The owner is very pleasant to work with and prices are quite reasonable. They also work with you in the case you need quicker turnaround with no additional fees – simply state when you need it upfront.
They do a great job with hemming pants. I even had a skirt taken in since it was a bit too big & they did a great job for $ 15. Expect to pay $ 12 to hem jeans and $ 17 for slacks.

I found the perfect pair of jeans at Nordstrom Rack for Thanksgiving. The only problem with my awesome purchase was that the jeans’ length and my leg length didn’t match. They never do. :(I of course, waited until 2 days before Thanksgiving to think about getting them hemmed. I called all over north Austin and everyone else laughed at me when I asked if they could be ready on such a short timeline. Not Doris. She told me to drive right over and that’s what I did. I got there, she had me try them on, she pinned them up and sent me on the way promising they’d be ready the very next day. When I arrived the next day they were ready and the hem line matched the rest of the stitching perfectly. (This is very very important to me. It’s the details ya know?) They fit great, were the correct length, ready then next day and for a measly 13 bucks? Are you kidding me? Also, in my haste to write her a check (because I had forgotten that she does not accept cards) I accidentally wrote the amount for thirty instead of thirteen. She called me the next business day and told me what happened and that she had 17 dollars at her shop waiting for me. What an honest woman. I’m not taking my business anywhere. It was a great experience.

They did a pretty lousy job raising the hem on an old BMs dress of mine. I wasn’t expecting much from them considering the price (which is very reasonable compared to say gassane tailors), but they did botch it a bit. I’m going to take it back to see if they’ll fix it. I’ll update my rating accordingly.

I’m 5’3″ and I have difficulty finding pants that fit correctly. Pants are always too long, even if they are a petite cut. .I was referred to Exclusive Alterations by a co-​worker and I’m glad I tried them out. I needed to pairs of slacks hemmed up and two other pairs taken in because I have lost some weight. They did an excellent job! Doris, the owner, was a sweetie. I’m already working on my next pile of clothes to take them.

I went there upon recommendation, to get my wedding dress fitted/​altered. My positive experience led to a revival of age-​old clothes trapped in my closet. Things I bought in the past because they were good quality and on mega sale, but didn’t quite fit… or old stuff that looked funny now due to changes in fashion, with high waist and strangely shaped legs. My closet is historical. Fabrics were so much better in the past. So I feel bad getting rid of old items. I do get rid of new items no problem, since everything is a cheap piece of disgusting polyester. But I digress…
Whatever I brought, they altered well. I get the impression that the owner is actually a tailor, but I haven’t asked. She seems to be very knowledgeable and experienced. General alteration prices are comparable to other alteration places. Definitely not more expensive. For my wedding dress they charged me quite less than what the bridal store quoted. Payments are cash or check only.

Not very honest with pricing. I brough a pair of jeans and a blouse to be altered. I was given a ticket with two charges which added to a total. When I return to pick up my items I was told they had forgotten to include the charge for the jeans. They said the two charges on the ticket were both for the blouse. I was asked to pay $ 10 more than originally written on the ticket or they would not return my jeans. This was not a very honest move. I am never returning.

I was in desperate need to get alterations done to a bridesmaid dress. Since I am a dumb ass I waited until 2 weeks until the wedding to get my alterations done. This dress was a little tricky because it was a backless and strapless dress, and if it wasn’t altered correctly, my chi-chi’s could have made an appearance at the wedding and that is one big faux pas that I wanted to avoid. I took my dress in to Exclusive Alterations and they had it done in a week and for half of what another alterations chain quoted me. The dress came back perfectly fitted and even though the wine was flowing at the wedding and we danced all night my chi-chi’s stayed safely tucked away. Whew.
Since the bridesmaid dress, I have taken a few pairs of slacks to be hemmed and I have been happy every time. They don’t take credit cards, but they do take checks and cash.