Easy Oil Change

This totally worked out. I couldn’t figure out a timeframe to sit in an oil change place so called this guy instead. He came out exactly when he said he would and changed my oil, etc. Took an hour max. I’m definitely doing this again.

Called Steve on a Friday evening. He came straight out to my boyfriend’s apartment complex, texted me an ETA, and stayed fixing another hack job’s oil change until 9pm. He knew everything, explained everything AND only charged me $ 90 after replacing a part the other HACK JOB just threw away, and replacing my AUDI’s own correctly. His knowledge, patience and professionalism make him unlike any mechanic I’ve ever met. I will never go anywhere else!

After seeing the two negative reviews of not showing, I was a bit hesitant but gave it a shot. My first shot at a mobile oil change and I am not sure why I will ever do anything else. Called this AM and he was here by 1:30 and did both cars and was gone by 3:00. Also told me that one needs transmission fluid and air in a tire. Very thorough and saved me from waiting at Jiffy Lube and getting the hard sale on everything they have to sell me.
Honestly, I think Steve is just overwhelmed with his business. He has alot of cars to do and gets many calls for service. From what I could tell, it is just him and he needs some help. I would save give him a chance, he seems like a good guy.

Love Steve, love the service, love the convenience! Easy to schedule, easy to deal with and just easy to keep doing your job while he does his job!

I hate to have to do this, and without wanting to sound like an Erasure song from the 80s, I have to.
I left a message on Mister Easy Oil Change’s phone on December 2^nd (Monday) 2013 at 11:45 am. I simply mentioned I’m in need of an oil change and provided him with my location and contact information. Straight forward simple stuff, really.
No response for a few days. *crickets*
Fast forward, December 5^th (Thursday) still in the year 2013, I called again. Steve Barns was very nice on the phone and he explained to me that his car/​truck/​whatever-​mode-​of-​vehicle was broken into and he would be unable to provide service until that was resolved. Fair enough. This is the Benefit of the Doubt Card used once. He said he would call me back later that evening to schedule an oil change.
Guess what, No call. So being the insistent and pesky Leo I am, I called him on December 10^th (Tuesday) and left him a detailed message once again.
No response as of now. December 12^th past midnight. Benefit of the doubt card now is upped to: [1] Steve is in Katmandu and has no cell phone reception or [2] Steve is on an American Airlines flight. Regardless of the choices, I’m still waiting on a response but the Benefit of the Doubt Card is on second round now.
I am certain the rest of the reviews for «Easy Oil Change» are accurate, and I will never put a business into question without having used them. I really prefer to keep local and support people in Austin, however (because I know you were expecting a «BUT»)… professionalism means both responding and providing said service. And as far as I’m concerned, Steve may be good at what he does, but I too can promise to build you a castle in the sky. That doesn’t mean anything until I deliver.

I can’t say enough good things about Steve. My first oil change, he noticed a leak in my tire and was able to tell me exactly what needed to be fixed. The second oil change, he noticed a leak in a transmission hose. Steve doesn’t miss a beat!
All oil changes are fast and efficient, and he does a thorough, quality job. The best $ 31 I’ll spend — I would never go anywhere else for an oil change. He’s saved me tons of heartache with his keen eye.
Thank you Steve!

I’ve never written a bad review for anything before but my experience was such a bad one I had to write this.
I called Steve on Wednesday morning and I was told that I could get an oil change on Saturday and he will get back to me. I didn’t get a call back so I called him on Thursday afternoon and I was told he will find out shortly and I will get a call back, but I never did. I left multiple phone messages, but he never got back to me and I had to drive long distance without an oil change on Monday. It’s been two weeks and I still haven’t heard anything from him and I obviously got an oil change else where after I got back from my trip. I was excited to use his service after reading such a good reviews, but I was very disappointed by his lack of professionalism and reliability.
Needless to say I will never be calling this service again.

What a great way to get an oil change. Steve has been taking care of my Jetta Turbo Diesel for a couple of years now. Much easier that waiting at an oil change place while they have to send someone to get the special oil filter the turbo uses. I just call Steve the day before and he shows up with the filter and synthetic oil that the diesel needs. I dont know what happened with the recent negative review, but that hasnt been my experience. Steve is responsive to phone calls and punctual with his service and he’s a great guy to do business with.

Wow. Customer service par excellence. I had used Steve at Easy Oil Change once before and it went so well that I called him a second time. Remembering that I had walked two blocks to a downtown parking garage in the summer heat to bring my car to him the first time, he offered to take my key and do the walk himself so that I wouldn’t be inconvenienced. Unfortunately, he had a small fender bender in my car against a concrete pillar in the garage. He pointed it out to me right away and did not charge me for the oil change. He assured me that he would, of course, take care of having the damage repaired at his expense and to my complete satisfaction. He asked whether I had a preferred body shop (I did) and he did all the legwork of taking photos and taking them in person to various body shops to get estimates and to make sure I was well-​informed regarding my choices. He also did all the back & forth in setting an appointment that was convenient for everyone. On the appointed day, I parked the car in front of my office and he arrived promptly to take it to the shop. Yes, he’s the one who coordinated the pickup and drop off with the help of his wife so that I could go back upstairs to my office and go about my day. The shop had promised a same-​day job, but when it became clear the car would have to stay overnight, he graciously offered to loan me his wife’s car (same make & model as mine) or else get me a rental. And not just any rental, one that would be the equivalent of what I currently drive and nothing less. My husband was able to give me a ride so it was not a big deal but wow… he was so concerned about whether I (or my husband) would be inconvenienced. No one does that anymore. After it was all said and done (the car looks great, by the way… you can’t even tell), Steve followed up with an offer to do my next oil change and transmission service for free, AND to treat my husband and me to some favorite restaurant of ours. Totally over the top. We declined the restaurant but did tell him that his attentive manner and overall fantastic service had been duly noted and that we’d gladly use him again, recommend him to our friends, and write him a great Unilocal review. Well, here it is! Thanks again, Steve. :)

I have used Steve’s mobile oil changing services for 7 years now. Because of how easy he makes it I never miss an oil change and I have had fewer problems with my truck than I have ever had before. I simply call him up and let him know it is time. He calls me back to coordinate where my truck will be on the day he can work on it. He shows up to where I am, takes my keys, completes the service, hands me my keys back and takes my payment on his mobile phone device. Total time lost in my day is only about 5 – 10 minutes depending on how long I keep him talking. His service includes changing the oil and oil filter, checking the tire pressure and adjusting them as needed; checking all other fluids and filling them ups as needed (washer fluid, brake fluid, engine coolant, power steering fluid, automatic transmission fluid); sometimes I ask him to replace my air filter if it is needed and my windshield wiper blades. His prices are very affordable… and given that I don’t have to take the time from my day to drive somewhere and sit on hard uncomfortable seats in queue behind a bunch of other peoples it is definitely the best value in town. His coming to visit me is definitely far better than my having to drive to any of the other brick and mortar lube places in town.

Steve was great! Super friendly and got the job done quickly. I will definitely be calling him again. Very convenient way to get your oil changed!

Get an oil change done while you’re at work — DONE!

Steve is awesome. Yesterday was the first time I’ve used his service and now I understand why he has excellent reviews: the service he provides IS unbeatably excellent. I will never change oil in traditional lube shop again.
Aside from changing oil, he also checked level of all fluids and filled windshield washer tank (for free) and overall was extremely friendly and helpful.
The fact that Steve is doing it since 2000 means that he definitely knows what he’s doing, so you don’t need to worry about anything.
That’s why I love small business.

Steve is a great guy who understands what real customer service is. He goes out of his way to make his service convenient to you, no matter how undesirable that makes his schedule. He came by my apartment on a Friday evening (ew, right?), and after changing my oil, advised me to get my cabin air filters replaced, filled up one of my tires and told me where I could get a patch for free. Great guy, great service. No more taking off work just to sit in an auto shop! Or sacrificing a Saturday afternoon! Wahoo!

Steve was fantastic. He’s an incredibly knowledgable guy, efficient worker, and willing to go the extra mile to show you he appreciates your business. He came right to my office to do the oil change, along with a few others, was very clear with communications, and his pricing was very fair. He even offered up some suggestions about my air filters, etc., and said that with a little advanced warning next time he comes around, he could take care of those too. Total class act.

Steve is THE MAN!
Mobile oil change and tire rotation? Don’t mind if I do! In this ever spinning world, Steve comes by weekly to take care of all our auto needs and for that I say THANK YOU! No more driving around on the weekend to take care of boring chores like getting my oil changded. Thanks to you I can have that done while I whittle away at work. You rock Steve! I am a customer for life!

I’ve been using Easy Oil Change for 13 years. I can’t imagine sitting in an oil change business and waiting for them to change my oil while I watch some daytime gameshow. I’ve had my oil changed while I was working, or even Saturday morning before I woke up. Instead of sitting in an oil change business, I’m lying in bed sleeping. I have much better things to do with my life than sit around watching daytime television.

Steve is fantastic. It is almost unnerving that someone working in the auto industry could be this friendly and customer service focused. I’m appalled that I’ve been driving myself to oil changes, only to wait 30 minutes in a dingy lobby and drink 5 hour old coffee. How stupid I’ve been!
If you aren’t using this service you may hate yourself. Please seek help, or just start getting your oil changed at your convenience with Steve.

Using Steve’s service, mobile oil change, is LITERALLY the smartest decision that I have ever made in my life. Here are all of the reasons that Steve’s mobile oil change service deserve 5 stars:
1. I wrote an email on Thursday night around 9pm and got an email reply no more than 5 minutes later saying that he could squeeze me in on Friday morning.
2. He arrived on time, explained the process, was extremely friendly, and super professional.
3. It took seemingly no time for him to finish with my car.
4. He charged me considerably less than I was anticipating and didn’t try to upsell me on air filters or extra oil, even though I thought I would need all of that stuff.
5. I didn’t have to take the car anywhere or sit around in a lube shop wasting my time during a work day.
I would be an idiot to take my car to a lube shop to get the oil changed again. This service is SO convenient, extremely fairly priced (I actually feel like I kind of got the best of Steve and will be sure to tip him extra next time), and Steve is just a really great guy.
PLEASE call him today — you will not be sorry.