Dirty Dog

You can’t beat the location but its too expensive for a self wash. They should at least offer punch cards that you can get more washes for lower price.

Superb experience with grooming here today. Calais, Brooke and Casey run this place like a professional dog salon! Serene, ultra competent, fairly priced. This will be my new go to… so nice to find people who take their jobs as seriously as these ladies do. Highly recommended.

If you’re in downtown Austin, you really can’t beat the convenience of Dirty Dog (in a space with Austin Urban Vet and doggie day care. You can board your dog or take him to day care and bring home a clean pooch! We use full service, too, but after a morning at Lady Bird Lake, the self service was the need today. Sometimes the groomers have an attitude about logistics but overall they like dogs and do a good job. Our 80lb golden was $ 18 for self serve but then again he used a LOT of shampoo! They had good supplies, moveable stairs and lots of towels.

Our dog plays at daycare here so dirty dog would go up and get her. That was great. Easy
Not easy? Dealing with the staff. Each time they called to confirm appointment I would have to remind them to trim her nails. Said each time they don’t need to call to tell me they’re getting her or dropping her off. They do each time. Ask for a tip each time — how can I tip if I haven’t seen your work yet because I haven’t picked up my dog?
When Initially setting up service I gave my credit card number. Mysteriously lost at least once. Then my card was used for numerous fraudulent purchases. Within days.
Just spoke with them, was spoken to rudely and honestly last straw. Each interaction is awful. Convince is not good enough anymore.

Great place for a self-​service dog wash. They have a furminator brush available for use and the regular shampoo smells wonderful and left my lab’s coat very soft. Greeter was super nice. A bit pricey ~18 for my 90lb lab, but worth it.

Love this place! I have a timid and difficult to groom schnauzer and wire haired terrier cross who has been shunned from a number of pet groomers (including Petsmart and Petco) due to the difficulty of his grooming… Dirty dog has been a blessing! They are calm and understanding and so patient. I dropped my dog off this morning for the 5−6^th time with Dirty Dog and this time they called to let me know they think they found a technique that works with him. They keep notes on their dogs like a vets office — and have various methods they try to find what works best for nervous dogs like my Charlie — thanks so much Dirty Dog!

The self-​serve dog wash area seemed a-​okay, but you should not leave your dog with Dirty Dog.

I used to take my Schnoodle here since it is attached to my Vet office. Much like other complaints we never had the same groomer and prices all over the place. I’m not picky about her cut but she always looked like a different dog.
The bad review is for booking. I’d try to call no answer and no call back. So I submitted the online request. They responded via email saying my preferred date was full but offered an alternative date. I accepted that date only to get another email saying it was now full and I should call to schedule. When I responded I have called and not been called back and always get the machine they had nothing to say. Great customer service for a regular, well tipping customer. Shame on you Dirty Dog. Couldn’t you have held the spot for me? Get your shit together and get a real on-​line booking/​answering service that handles all locations. Shocking solution I know.

Calais never fail to work miracles on our Labradoodles, mats and all. They come back with perfect «Doodle Cuts» and look amazing!

I love the Dirty Dog! Today was my first experience with their grooming services. I have two dogs one is a yorkie pomeranian and a lab rot retriever mix. total opposites in grooming needs and at past groomers have always done great on one or the other never both. My dogs were LONG over due for nails, bath ect and the team at Dirty Dog were amazing very friendly, helpful and informative. They did a great job of taking care of my separation anxiety pack of pups, they treated them as if they were their own kids! Quick, thorough and attentive to their needs. I will absolutely be bringing my dogs back and would recommend the Dirty Dog to anyone who wants the best experience not only for their dogs for yourself as an owner!

If you have a Schnauzer or any other dog that requires a special cut, stay away from Dirty Dog. Their groomers are not experienced at all AND they always have new groomers’ onsite. I tried to give them many changes and took my dog here for 1 year and never saw the same groomer twice. A place with such high turnover of their employees, high prices and poor quality service should be avoided at all costs.

Calais is fantastic and is the only groomer who has gotten it right with my scruffy little man! I love him as a child and want the best for him and they are friendly, accommodating, and clean. Ask for Calais (pronounced Ka-​Lay.) Well done!

We have utilized Dirty Dog’s self serve tubs in the past and we have gotten our dog’s nails trimmed here before. Today, however, we used Dirty Dog for our toy poodle’s full groom. Calais was Rusty’s groomer and she did a fantastic job. She did just what we discussed and the price was right about what we expected.
Overall, we find Dirty Dog to be convenient, helpful and an overall good value for the quality of work.
Thanks Dirty Dog!

This review is for the grooming.
I have taken Dolly to several of the other Dirty Dog’s around Austin and I wanted to take her here because her vet is the fabulous Dr. Homburg whose vet office adjoins this Dirty Dog facility.
I have taken Dolly here a few times since they opened. She is a medium sized (13 lb) cockapoo, with more poodle type hair. I don’t have any major complaints about the grooming she received as she always looks nice; my issue is with the pricing.
This location uses more than one groomer. Even though Dolly is a regular the pricing isn’t consistent. Example, I had the groomer give her a bath a few months ago and they charged $ 35. Just last month in January I took her in for a groom (meaning regular hair cut, they had to re-​shape her tail because it was slightly matted) and the charge was $ 45.
Today I took her back for just a bath and they charged me $ 43. I was NOT a happy camper. I asked the girl why did I get charged $ 43 for just a bath when last month I did the full groom and was charged $ 45? Plus I did a bath for Dolly before at this place and it was only $ 35? She stated that I had a different groomer this time.
Bottom line is that it sounds like the groomer can charge what they want which does not make for consistent pricing nor does it make for good business. There was nothing extra dirty about Dolly or anything that would mean they would need to charge any different. She is the same dog each time. Be aware of this system if you are thinking of getting your animal groomed here.