Deep Eddy Rug & Carpet Cleaners

I’ve used them multiple times. Great job at fair prices. The staff and the owners are really friendly and helpful. Highly recommended.

Highly recommend Deep Eddy for cleaning rugs and doing repair work. I have a nice wool rug with some major damage on the edges. They did an excellent job repairing and cleaning it. The staff is very friendly and helpful. They had the rugs done before the date they had told me they’d be ready. Both of the rugs look brand new and don’t have any chemical smell from the cleaning process. Their prices were very reasonable. I will definitely be returning with more rugs that need cleaning.

Do you want your carpets cleaned or deodorized?
I contacted Deep Eddy to request an appointment to have our carpets cleaned. I told them we have Triexta and that we have surface grease stains in high traffic areas. I was assured by the appointment setter that they could do the job so I scheduled the appointment. The Technicians measured and gave me an estimate that was $ 600+. I told them ‘no way’ so they gave me a small discount. I talked to them about the stains and they got started. Even before they left, I could tell that the stains were not coming up so the technician redid the area. He told me that the color changes when the carpet is worn in high traffic area (@!#??) The carpet took a full 24 hrs to dry. When it DID dry I noticed that none of the stains were removed. I called the following week and talked to someone and they said they would come out and redo – this time with a different solution. They did come out and once again I told the technician that the surface stains did not come out… I called the office and the person told me there was nothing they could do. I explained that I feel as though we wasted $ 500+ and there was no offer of any kind – just that there was nothing they could do. I explained that we have only had our carpet for 2 yrs and we did not have a heavily soiled carpet – basically the stains I pointed out each time which were surface stains that needed some type of de-​greaser applied.
Don’t waste your money on Deep Eddy unless you are just looking to deodorize your carpet— Big waste of time/​$$ Very disappointed, not only in the fact that my carpet did not get cleaned, but lack of customer service!

Incredible service. I called for a quote and was scheduled a week out. They called me back with a cancellation slot. Luis arrived promptly, was extremely professional and knowledgeable. I couldn’t be happier with the service and the knowledge bits he gave me on my furniture. Highly recommend this company!

Want to reiterate the great things others say about Deep Eddy. This is the second time I’ve had them out to clean the carpets in my house. The first time was when we moved in to this house 3 years ago and the second time was today, to remove 3 years worth of accumulated cruft. And the verdict is – the carpets look virtually brand new again. Got out virtually every spot and spill that has happened in the last 3 years, including some accidents from the new critters we’ve acquired in that time. They are not the least expensive carpet cleaning service in town, but they offer some really first rate service. They charge by the square foot, not by the number of rooms, and they kept all the information about the square footage on file. So when I called, I was able to get an exact quote, including pre-​treatment, extra attention to spots, extra rinse, moving furniture, teflon/​scotchguard treatment, etc. The gentlemen who came and did the cleaning were extremely polite and well trained (same awesome tech as 3 years ago!!). They moved furniture, cleaned thoroughly, put every thing back exactly in place, and everything looks great. No extra soap residue left behind either, as we had happen from another service at our previous house. I am very, very satisfied with the service. Also will mention while I’m at it that I took a number of wool area rugs to them 3 years ago for cleaning. They told me 2 of them were not cleanable because of the latex backing, so saved me wasting my money on that. The did clean an heirloom hand-​made wool Persian runner for me though, and did a great job on getting out some stains and making it look good again. Needs some new fringe, but not bad for a rug that’s almost 50 years old.

These guys did an excellent job cleaning our camel hair and silk rugs from Afghanistan. We will definitely use them again in the future for our rugs! Super friendly people here!

Been using this company for many years and realized they deserve notice from me on Unilocal.
Luis Guevara just left after cleaning slip covers and pillows — ready to be packed away until next spring. He is always the gentlemen who comes which says a lot for the company’s retention of great employees. He is always polite, competent, helpful and works hard.
In the past I also took in a rug to be cleaned and Deep Eddy staff told me why it would not be a good investment to pay to clean this rug as the rug would not be clean. I listened as they have cleaned other rugs for me over the years. They saved me from wasting $ on the cleaning of that particular rug.

I brought in a 15 year old rug to be cleaned that my dog had stained. I had tried to clean myself with detergent but made it visibly worse. After taking to Deep Eddy, not only is the stain gone but the entire rug looks clean and brand new. I will definitely be a repeat customer.

So impressed! I brought in a 6 year old Pottery Barn Rug to be cleaned. It had a terrible odor. The staff at Deep Eddy asked me some questions and then explained that their rug cleaning wouldn’t help my problem. They even have me a flier about the products that break down in rugs and have this odor after 5 – 10 years. I have also been educated by Deep Eddy so I know what to look for (and avoid) in my next rug purchase.
I am impressed with their honesty and integrity! Rather than clean the rug and then explain why it didn’t work, I saved my $ for my next rug. I am looking forward to using them in the future!

If there was zero stars I would give them 0. The lease of my rental home required that I clean the carpets and the owner insisted I use Deep Eddy. After cleaning the carpets a terrible odor was released which I now understand can happen if you have pets/​dogs like I do. The owner has been very ugly about this accusing my dogs of peeing in the house which wasn’t true. If Deep Eddy had asked me if there were pets in the house maybe things would have been different — I don’t know but in 18 years of living in many places with dogs I never had a problem like that before. I called Deep Eddy back and someone came and deodorized the carpet which then left a different terrible odor. When I called again in the morning the person who answered the phone said they would talk to the technicians who did the work and call me back which they never did. I then called Harley from Harper carpet care who squeezed me in and identified the odor as from the dog’s body odor (not urine) — which was released from Deep Eddy’s work –and sprayed some material on the carpet and I think in the air that completely eliminated the terrible odor. I am so sorry I used Deep Eddy to begin with and wished I had contacted Harper carpet care to begin with.

We had Deep Eddy out to the house about 3 weeks ago to clean some carpets that had been trampled pretty good (old carpets in a house we just bought). I wanted to wait to write the review b/​c I’ve heard of spots wicking back to the surface a week or so later. Well, I can report that 3 weeks later and our carpets are stunningly clean.
The guy who came out (feel so bad I can’t remember his name) was fantastic. INCREDIBLY friendly and polite. Unlike most carpet cleaners that ONLY do hot water extraction, these guys do a deep scrub that brings the stains to the surface, THEN they do the hot water extraction. If I didn’t tell you our carpets were brand new, you’d think they were after they were cleaned. I can’t say enough nice things about these guys. Professional job, great insight & advice on carpet cleaning, offered a few options for stain prevention treatment, but weren’t pushy at all. They couldn’t have done anything any better. I will warn you, they’re more expensive than Stanley Steamer and the WOW Team, but you get what you pay for, and these guys did a phenomenal job.
~ Fabricio

Deep Eddy did an amazing job of cleaning my wall-​to-​wall off white deep shag carpeting and my two area rugs. The shag was really dirty and looked as good as new when they were finished. They took the area rugs out to clean them and they came back clean and fluffy. I could not have been more pleased. Their prices are higher but the quality is much higher.

I have used Deep Eddy consistently to clean my carpet and my area rugs. I have never been disappointed! They handle themselves with total professionalism, are always prompt and work steadily to get in and out efficiently. My area rugs always look like-​new when they’re finished. I highly recommend them! If you want the best, use Deep Eddy. Your carpets and rugs are a huge investment and Deep Eddy is the best to care for them.

I have slightly off white wall to wall berber carpet and have had it cleaned yearly since it was new. Early on some slob, (me) spilled Sangria and I attempted many, many times to tackle the stain. It eventually became a big dirty looking mark but at least it wasn’t red. I’ve used Stanley Steemer, The Steam Team and a few other fly by night carpet cleaners. The carpet always looked great until it dried and then several bad spots would reappear. This time I used Deep Eddy and although they were at least 30% more expensive, as in $ 130 instead of $ 99 or so, man was it worth it. My carpet is dry and there are no traces of the long standing eyesores I just spoke of. They are the Mercedes of Carpet Cleaners and they’ve made a believer of me.

I took a Karastan 8×12 rug in for cleaning. Have used this outfit before, and they do great work… but somewhere between my first visit and my last one their prices have gone up tremendously! But to give them credit, the rug looks GREAT! But make sure to check prices so you don’t get sticker shock. I’d use them again, but I’d look for coupons.