DCI Biologicals

Called there to ask a few questions about the process and the person that answered the phone was very rude. I asked how to donate and she hung up on me. I will never call back or even think about going in there. I recommend everyone stay away from this place. Very unprofessional.

As a first time donor, I didn’t know what to expect. Everything was fine until the end, let me explain.
As the phlebotomist began to take the needle from my arm, he grabbed a cotton ball and asked me to hold the cotton ball. I found it odd that he needed MY HELP to do what should be HIS JOB. During the transition of me holding the cotton ball and him holding the cotton ball, the cotton ball fell onto the bed. The phlebotomist didn’t seem to care because he didn’t get a new cotton ball, he used the same cotton ball that just fell and proceeded to sloppily wrap the dressing around the cotton ball.
After the sloppy handling, I was told to leave the dressing on for an hour and a half. Once I got home, I unwrapped the dressing 2 hours later. Upon unwrapping the dressing, blood came pouring out like a faucet and it burned. I had to call EMT for emergency assistance, and the boys for EMT took care of me with the care that the phlebotomist should have.
I’M NEVER GOING BACK!
THIS PLACE STINKS!!!

BY FAR the best plasma place. They use new machines so its super fast. Staff knows what theyre doing. Youre in an out in hour! Awesome, awesome place! 5 stars! No appointment needed, super fast regardless of the time of day.

Been donating/​selling here for months to supplement my income as state employee. Plasma centers in general are often viewed as preying on the poor (they offer a pittance for what works it way up to be a billion dollar industry, but beggars can’t be choosers, eh?) and this facility is no exception. Your fellow donors are nothing to fear, come from all walks of life and are generally friendlier than the staff. The building is old school strip mall minus the charm and the interior is very clean if not comfortable. Get through their screening and you’ll be treated to a twice a week bloodletting to the tune of 15 to 25 $, depending on your particular volume, in 40 min or less after your initial visit, and upon your particular consumption of liquids. If you are as unlucky as my husband you will wait an hour to get though the initial screen and another hour futilely pumping away because an inept technician infiltrated your vein and then blames you when you pass out and need an IV. Pretty high turnover but some familiar faces very few of which are more than perfunctorily friendly or concerned about your well being. Would have given more stars if not for my husbands incident and the fact that the free wifi has been taken away with no explanation from management. Oh well, hope the South facility opens soon and that wifi is offered there… Might have to try out the competition — ha, ha.

This place is amazingly unorganized! I’ll never go back again! Not only is the office unable to keep records strait. In the clinic I watched the phlebotomist not change gloves between patients. I was forced to wait a half hour to be released from the machine making my «45 min» donation over 2 hours. Today they defined my records have been lost again.
you would be mistaken to attempt to donate here.

This place has gone down hill. I used to be able to get in and out in an hour. Wait times are ridiculous. Expect to wait a long time to even get set up donate.

Easy $ 50! Make sure you drink water BC sodas and teas will make it harder to get the plasma out.

I’ve never donated plasma before, but I needed money for rent so I decided to give this place a try. I’ve been here twice so far.
I went at opening time on a Saturday. There was a huge line but they got everyone in and moving in no time. If you are a first time donor it’s going to take a long time, about 3 – 4 hours. Remember to bring your social security card and proof of residence if you address on your ID isn’t current. I had to walk all the way home to get these things, but they gave me $ 10 extra for the trouble.
The staff is very friendly, something I wasn’t expecting since I’m sure they deal with some unsavory people from time to time. The screening process is long, especially if you have a lot of tattoos and/​or piercings, but they are quick, sometimes too quick. During the questionnaire part they sometimes talked so quickly I had no idea what they were saying.
Prepare to have your finger pricked at each visit. Bring a jacket or blanket because the donation room is super cold. Also bring a book or iPod to keep busy. And a stress ball helps since you constantly have to pump your fist throughout the donation process.
Ruben (I think his name is) was who stuck me on my first visit and he made me very comfortable. He was very friendly and asked me questions while he was sticking me so I didn’t notice it as much.
I got $ 50 on both visits, which is awesome. I know it depends on your weight and how often you donate, but there is room to make some good money. This place exceeded my expectations, and I would recommend it to anyone who has some spare time and could use some extra money.

Not only are there creepers that come in there, the staff is ovet worked and under trained.

Staff members don’t change their gloves between patients. When I asked the person sticking me when the last time she changed her gloves she lied to me. Her gloves had iodine on them so I knew that she hadn’t changed them recently. She then admitted to me that she had not changed them.
Another staff member stated that she thought the gloves were there to protect staff from patients.
When I talked with a manager he told me that they aren’t required to change gloves unless they are soiled and that DCI has no policy on changing gloves between patients.

I like donating plasma here. The wait times are usually short and the staff is usually friendly. There are only a few that really seem like they hate the job but more than likely you won’t encounter them and they may already be gone. They said promos through the mail to get more cash and they do have happy hour, text messaging and calls for you to come in. I came here all the time when I was unemployed and the extra cash helped me out at the end of the month.
You will see all kinds of people here from college students, homeless, people with white collar jobs, grandpas, moms and dads. My advice to you is to drink water throughout the week if you don’t want to be in there forever, and yes bring your ipod, a book, ipad or whatever because it can be boring, and I found that the people with the blankets seemed most comfortable. I never brought a blanket but I wore a hoody because it can be good. The initial sting of introduction can be quite painful but you get used to it. It also leaves a not so attractive scare where the skin is punctured so keep that in mind if you decide to keep going. I am hoping they will send me more coupons or promos in the mail :)

I just donated for the first time at this location. I’ve been donating plasma for about 12 years, and I’ve never been through such a strict screening process. I’m understanding of the reasons behind it, but it was more than I’ve experienced with other plasma collection companies.
This was definitely the nicest facility I’ve ever donated at, and the staff were all helpful and friendly. The first time donor process was more expeditious than any other place I’ve been to, especially for a Saturday.
They provide Gatorade and water, which was nice for after I donated.
Once you’re in the chair, it’s no time at all. The staff all pay close attention to who needs to come off and who needs to go on, and get to you fast.
This way of making extra money isn’t for everyone, but I’d recommend this location to anyone looking for a few extra dollars to supplement their income. I wish I knew the pay grid to tell you. All I know is I got $ 20 for my first visit, plus $ 5 with it being happy hour (which I was told is everyday from 10am-​3pm).

The staff at DCI are fantastic. My boyfriend and I have been four times in all (so far) and even though the wait time for a first time donor took nearly four hours, the last three times we’ve been we got in and out quickly.
A few things to note when you go:
— Drink a lot of water the day before you go. (½ gallon is recommended)
— Avoid eating fatty foods before you go, it can prolong the donation process.
— Bring a jacket because it’s going to be very cold when donating.
— Take something to keep you occupied such as a book, phone, iPod, etc.
— Each donation is a different denomination. After your 4^th donation the pay goes back down to $ 15.
If you get a courtesy call from DCI, let them know on your next visit for a $ 5 bonus.
10 AM — 3 PM is happy hour everyday for a $ 5 bonus
Text message promos — $ 5 per

No. This place is trying for a ‘junior prison’ motif.
And that’s really ironic because lockup is one of the locations which bars people from donating. The street (Airport) isn’t the most upscale to begin with. But this is the first ever location where I’ve seen a security guard in the waiting room. This was scary. I never got an explaination why they even needed him if people wanted to voluntarily be here, unlike an actual prison cell.
As if this weren’t enough, the place is still doing paper records – in the digital age. They haven’t transfered over to the 21^st century, and the more accurate electronic database system. I am assuming that having to maintain all of this is why they are so crabby.
The very first human service people I’ve met who do not like humans.

The wait is normally the worst part, bit the staff is always running around to try to get people in and out quickly. I’ve never waited more that 45 minutes and it normally only takes me 30 minutes to donate. Wide range of people donating from students, housewives, business people, and people down on their luck. Staff is nice and haven’t screwed up my arm. The pay is pretty decent too.

Great place. I was a bit nervous, but the workers were nice enough to make me want to return.

DCI is a great place to get some extra cash on a regular basis. You can go every 2 days so its a nice constant inflow.
Everyone I interacted with was really nice. They explain everything they do so you feel safe.
There is a certain payment schedule, but they always give coupons and stuff so you can earn a lot.
The only reason I didnt give 5 stars is because the first time takes 3 hrs. HOWEVER, I completely understand why since theyre. making sure youre healthy. Youre also always moving around so the 3 hrs goes by really fast. After the first time its about an hour
1^st donation: $ 20
2^nd: $ 30
3^rd: $ 40
4^th: $ 50
5^th: $ 15
6^th: $ 20
7^th: $ 15
8^th: $ 25
The donation amounts like i said can increase if you get coupons. Dont forget to say where you heard about dci because you get more money.

I did get through the process at DCI, for the most part the staff is very friendly, but they are very serious about what they do, so after I hurt my thumb I do not know if I will be able to return again.
One of the security guards [Ben] I think is a little too strict, but even he eventually got friendly.
After my first «donation» I used the money to get a haircut and shave and did not recognize me, so they had to take my picture again.
They cut their hours and that’s why I gave it a 4 instead of a 5. They are closed on Saturday, and open only 9am-​5pm Monday-​Friday. Very few working people can go now because of the cut in hours.
But if you are healthy and can make it between 9 – 5 on weekdays they are still an excellent place to go.

I used to donate plasma at Austin Bio Med in Pflugerville and this place is about a billion times better. It has been a pleasant and easy way to make a little extra money doing something that can always adjust to your schedule. DCI pays pretty well — $ 25 for your first visit and $ 40 for the second within a week. They also give lots of bonus coupons so you could make close to $ 300 a month if you go twice a week. I recommend going with a friend to make the experience even more bearable.
One of my favorite things about DCI Biologicals is that they show movies while you’re there, which improves the experience more than you’d expect. The people that work there are very nice and seem to enjoy their jobs — Natalia is my favorite. And the BEST thing is that they have Hi-​C and Pink Lemonade in the waiting room. I usually bring a water bottle and fill it up (half-​and-​half) before I leave. Oh the simple pleasures.
There are few reasons I didn’t give them five stars: 1) I had a wait a really long time on my first visit because they were short staffed. 2) The bathroom was out of order one time. 3) They turned off Clueless after 20 minutes (I was so excited!) the other day and switched it to Disturbia. Boo.