Dayton A/C & Heating

I highly recommend Dayton AC. Very professional. On-​time and identified the issue right away.

I highly recommend Dayton AC. Price was competitive, and the folks were very professional and on time. I had to follow up a week after installation to get my old zone board updated to accommodate the new two stage system, and I was able to get on the schedule two days after the call was made. System is running great, and I couldn’t be happier!

I ended up buying a Unilocal coupon in 2013 and never had the chance of using it. Well, unfortunately my AC stopped working at a rental property and they still honored the coupon and not only the amount I paid for… which was AWESOME. I ended up calling them and they were able to come out the next day. I had Josh Turner as my repair guy and he was GREAT! He got my AC working in no time. He was super personable, nice, and taught me some things I can do in order to help maintain my HVAC. Would definitely recommend him. He’s a great asset to the company!

These guys are all pros. The replacement was done correctly. The cost of the coolant was not covered by the warranty and they waved the cost to me because a family emergency caused a change in the service date. Very classy indeed. I highly recommend these guys for all of your heating/​AC needs. Big Daddy Tewes

I highly recommend Dayton A/​C for install and maintenance. Coy and his crew put in a new system and they maintain it as well. The office staff, Jessica and Melissa, have been very responsive with our requests. We had an emergency on a Sunday and Coy had Javier out to fix it. It is nice to know that we have a company we can rely on. This is an honest, reliable and reputable company.

I have rental property in South Austin and called Dayton based on their proximity to my property and the good reviews. I was very happy with the response and I thought the price was reasonable for the work done. I will use them again and recommend them to my friends.

Tier Pricing triples the cost of service $$$. I’ve been using Dayton AC for 25 years because the service is excellent and I trust Coy Dayton. But, with the new Tier Pricing, it will be difficult for me to remain a loyal customer. Tier Pricing makes no economic sense for the customer. Even if Dayton were to charge $ 100/​hour, which is 5 times the $ 20 average HVAC tech rate in Austin, a two hour job that would cost $ 200 by the hour now costs $ 600 with the new Tier Pricing. This is a sad sad day for me because I really like Coy Dayton. Customer loyalty has to work both ways and Tier Pricing is not good with me.

When I first used Dayton they were good and I thought they were doing work for me and not just looking to make follow-​on sales. This past visit the tech spent an awful lot of time here mostly to write up his sales estimate and presentation. I know my unit is old and should be replaced but the reason we have bi-​annual service visits is to see how much life we can get out of old units. He mentioned the coil was dirty. In the past, techs always tell me they have cleaned the coil. This one apparently didn’t I don’t know what he did, really. I think Dayton has turned into one of those low integrity companies that pays their techs partly based on how much follow-​on sales they can generate.

Coy and his crew were very professional. From the home inspection/​estimates to the end of our new AC installation, they kept in constant contact and were courteous the entire time. Coy responded to all my emails and the installation crew were extremely attentive and pleasant to work with. I have no doubt I’ll continue to get top notch customer service from these guys; plus they’ll locally owned and have been around for a long time. I highly recommended Dayton AC & Heating!

My landlord called Dayton A/​C and Heating when the A/​C in our rental house went out. The technician, Josh T, was friendly, courteous, informative, and quickly identified and fixed the problem. You can’t ask for more than that.

The AC woes continue. This time it was the pesky capacitor. Most home owners take comfort in a simple 10-​minute fix. I also am grateful for a simple fix but charging $ 250 to install a $ 10 part truly annoys me – nothing like a billing rate of $ 1000+/hour. It says a lot about a company when they are willing to take advantage of customers in this way. The search for an AC company resumes again. I think I will begin my search with «how much would you charge to replace a capacitor?»
Technician was pleasant to deal with. Problem was fixed. Just not happy with an unreasonable charge.

On July 12 2013 Dayton AC and Heating installed two Amana 16 Seer Air Conditioning units in my home. They also took out the original 14 year old builders grade furnaces, coils and air-​handlers. Even though I wanted a more expensive unit one that had more advertising cost associated with it Coy convinced me that a less expensive make and model would suite me just as well. Its been a week since installation and the house has never been cooler! Coys team also hauled away the old stuff and cleaned up. They showed me how to operate the new thermostat as well as homeowner maintenance on the units. I could not be happier! I wish Coy returned e-​mail and phone messages quicker but understand he is the owner/​salesman and has many other customers so I understand (Coy always returned the messages I left BTW). Overall a very good experience with this company.

It had been 3 years since my home was built and I needed to have the regular seasonal maintanance performed on my AC system.
I heard about Dayton AC from a friend and gave them a call. Jessica was very professional and polite and set me up with an appointment.
The service technician gave me a courtesy call about 30 minutes before showing onsite to do the work. He did his checks and added some fluid to the AC system.
I’m not sure what he did to make my unit more quiet but I was used to the outside fan being pretty loud. He fixed that as well.
All in all it was a great experience and I would recommend them to anybody.

If you read my previous review, you know that we were very satisfied at the time with the work that they did for us. However, we are now selling this house and the inspection showed that there was no combustion air venting for our new system. We were not only concerned but upset because 1) we had paid for a new system and 2) the inspectors and firemen we spoke with told us how dangerous it could be when the furnace is used over time and that this does not meet code. Dayton’s response to us was less than courteous or professional and quickly deteriorated. We were told by Dayton that they did not put the combustion air in because the AC closet was too small and that it is nothing to be concerned about. To make a long story short, we had the problem fixed by a different HVAC company. While, yes our AC closet is small, the other HVAC company was able to come up with a way to incorporate the correct size combustion air vent and we now feel good that the new family living in our home will be safe.

I found Dayton on Angie’s List and they were very highly rated. I called Coy @ Dayton back in the summer of 2011. We were having issues with our A/​C not really cooling the house. We had just purchased a newly remodeled home in Allandale and we could tell (once we moved in) that the previous owners skimped on many things. One of these things was the duct work in the home. Coy checked out the unit and had one of his guys thoroughly check everything and to top off the coolant. He recommended that we revaluate the duct system once it was a little cooler.
I called last week to schedule an appointment with him and he fit me in the next day. He went over several options with me. I asked him which one he would choose for his own home and he recommended the zoning option, which by the way was the least expensive of the two.
They are scheduled to come out next Thursday (2÷9÷12) and I will update my review with my evaluation of their work.

My furnace stopped working yesterday. This morning I called Dayton, and by 2:00 p.m. Dayton’s very nice technician – Mike – had it working again. I was impressed that he could pinpoint the problem so quickly. Mike was friendly and polite, knowledgeable and experienced. The service charge was reasonable, especially considering the drive out to Wimberley from Austin. It’s difficult getting a service company in Wimberley to respond within a week, much less in the same day. I will definitely use this company again!

I was referred to Dayton A/​C by a friend and Coy did a great job. He gave me the most reasonable quote. He replaced my entire A/​C unit and Furnace in a couple of hours and was very professional. The unit works great. I couldn’t be happier with it. I would recommend Dayton A/​C to anyone.

We have used Dayton Heating and A/​C for years… We have recommended them MANY times and have always received great feedback from our friends who have used them.
Coy is always driven to get it right… and many times has saved our friends thousands by simply being honest and doing whats right for the customer.
We have used and recommended Dayton A/​C in the past 30 days.

Having your A/​C go out in the middle of a brutal Texas summer is about as bad as it gets. This has happened to me twice over the past few years. On both occasions I called Dayton A/​C, and Coy had me back up and running on the same day! Being that I know absolutely nothing about A/​C systems, and being that I was in a desperate position; he could have easily taken advantage of me (like most companies do), and charged me for a bunch of expensive replacement parts and labor. Instead he found the most efficient and cost effective solution possible. I would have gladly paid him much more than he billed for his prompt and professional service.

I have used Dayton A/​C a couple times: to replace the HVAC system in my home and then later to replace some ductwork in my attic. Service is friendly and efficient and prices are very competitive. Highly recommend.

Dayton AC is a great company — family owned.
We went through the City of Austin’s energy rebate program and got a new AC and furnace through Dayton.
They were clean, competent, prompt, and friendly. They had the opportunity to cut several corners and save a little time, but they did not do so. They even stayed late on a Friday night to get to a true stopping point.
Mostly, though this is about customer service after the sale.
After a Paypal error on my part, Dayton A/​C went out of their way to help me out. As it turned out, I mistakenly used my debit card instead of the credit card to pay the $ 4,200 bill. It was a pretty big shock to see those red numbers when I checked my balance a few days later.
Long story short, because the payment had already been made, Paypal couldn’t help me and I was stuck with a severely overdrawn checking account.
I called Melinda at Dayton, and after I explained the situation, she re-​issued a Paypal bill, which I immediately paid (with the right card), then she cut me a check and drove to meet me…
Not something she had to do, but I surely appreciate it…