CVS Pharmacy

If I could give a half star I would!!! If you have a choice to fill your RX somewhere else DO IT! These clowns don’t know what they are doing! I get the run around every month for my sons Thickener, it’s just freaking packets of gel for his drinks not a narcotic!!! I have filled this script for the past year and they know I renew it every month, it’s never filled correctly and I have to call them frequently and go there to get it right. Ugh waste of time!

I have about had it with this pharmacy. I moved closer to this location so I decided to have all my scripts transferred here from another CVS. One of my doctor’s sent a script to the old CVS, no big deal. I asked this CVS to have it transferred over. They said it would be ready in an hour. I show up an hour later and I was told that they didn’t get it done yet, to come back another time. My phone is blowing up with calls from CVS saying I had meds ready… sure enough. The old CVS! I went in today to get the script and they still haven’t requested it. So this is #3 trips to get one script. I told the girl that this was my third trip for one script and not even a sorry. Her boss overheard me and looked over but not a peep! What a mess! Why did I decide to use this CVS: Convenience! and it’s been nothing but INCONVENIENT!

I normally shop at the CVS local to me, but my rx ran out shortly before I had to travel out of town. My own CVS was rather unhelpful in 1) letting me know they were out of stock and 2) that they weren’t going to be in stock for days, even when I attempted pick up 2 days before I ran out. They told to me to call around where I was traveling. Not only was this location the first I tried, but they had my rx in stock, and even suggested another generic just in case mine had that on hand (I didn’t bother. I felt that should have been offered to me by my local one.)
Thank you pharmacy department for saving the day, and not making me wait 3 days (I’m not supposed to skip more than 1) like mine tried! I wish I lived closer!

Carmen is the best! She called me back multiple times because I was having an issue with my insurance company. She called them directly and figured out the problem. Not to mention when I go in there she’s typically running two registers simultaneously to try to accommodate customers as quickly as possible.
This CVS is always busy and they do a ton of volume, so sure once in a while someone gets something wrong. For me it’s all about the attitude of the employees and Carmen knocks it out of the park! Thank you!!!
My only complaint with CVS overall is that their prices are insanely high. Even with all the coupons and discounts it’s still cheaper to go somewhere else.

For Pharmacy staff — a world of thank you and just fantastic service. My Dad’s $ 500 prescriptions were discounted only because a pharmacy rep there located coupons for them all to make it $ 174 (after insurance too). I did have to drive down from Round Rock to South Austin to pay for these but security feature that might be remedied with online payments. However, the extra mile helped a million times more when my father was in need. I didn’t get the woman’s name but was the evening of ⁶⁄₁₇ Wednesday. Thank you CVS for having some wonderful employees that do care! Check out too was pleasant for a single light up frog… tiny token for my 9 year old and the check out dude was cheerful — even when I neglected to add my debit pin a «few times».

If it were possible to give a pharmacy negative stars, I would do that here. Every encounter with these people was unpleasant. I’m embarrassed to say I stayed at this same pharmacy for over two years. I called corporate twice in an attempt to resolve my issues, and nothing ever happened. The second time I called, I had to follow up again because the pharmacy manager lied and told the people at corporate that he had resolved the issue with me. I know CVS is a terrible place to work and that they are underpaid, but there is no excuse for the rudeness and incompetence I found here. They screwed up prescriptions on a monthly basis and consistently blamed my doctor. It was never my doctor’s fault. Not once. They are rude, inefficient, and they did nothing ever to make up for their sometimes catastrophic mistakes. There are at least one hundred other pharmacies in town. Go to literally any one of them and you will have a better experience.

I called to see if my prescrition was ready. The girl said «let me check», she came back on the line a moment later and said «yeah, it’s here». I went to tell her thanks and that i’d be up there shortly when i realized i was talking to an empty phone line. She had literally hung up the second after she told me my script was ready. That’s bad customer service and rude to boot.

I went in here yesterday because it was convenient and I needed to get a new passport photo done. So I walked up to the photo counter which is right there with the check out cashier area and I stood there for what seemed forever … about 15 minutes really. Finally someone from the cashier area advised they would be over in a few more minutes … OK whatever it has already been way more than a few, but you know take your time … that is what went through my head as I said, ok no problem.
So the lady comes over to help me and I advised her I needed to get a passport photo taken. She takes out the digital camera and takes the photo. Then she goes over to the kiosk to begin to print. I could tell right away she did not really know what the heck she was doing. She told me that the photo did not take and we needed to try it again. So we went back in front of the big screen and then she told me that there was an error on the camera. I looked at it and it said that the memory card was full. She then tried to find another card, but there was not one with the exact same memory size as they were using. I mentioned to her that we could probably just delete some of the old photos off of it. She did not know how to do this, so I told her I could probably figure it out. She handed me the camera and there was a different error on it now that said memory card unusable. At this point any button we pushed was not getting rid of the error. She finally said looks like it is not going to work, I am sorry. Yeah me too… waste of my time. So I went down to the next block to Walgreens where they did it no problem. I should have just gone there in the first place.

Had the worst customer service experience ever here. Kimberly at drop off was rude, condescending and not helpful at all. I will not bring my business here ever again.

Both my proximity and perpetual need for random stuffs (lip balm, nail polish, gum, paper towels, eye drops and so on) brings me to CVS more often than I’d like. While the store itself is organized effectively, things don’t seem to run very efficiently. The line is usually 5 – 8 people deep but it’s really no fault of the associate who’s trying to move things along as quickly as possible — ahem, fellow customers: CVS is not where you go to buy a week’s worth of groceries.
Stale magazines consistently outlive their designated shelf life after the new issue has arrived at other retail outlets — major pet peeve. Also, the prices at Walgreens are generally better. But still I continue coming because you’re oh-​so-​close.
CVS is known for having the worst restrooms in the biz so I wouldn’t recommend taking a peek to find out if these facilities are different (see:
).

Bathrooms were gross and the prices were insane. $ 4 for Silk (soy milk) vs ~$ 2.60 at HEB as an example. Yikes!

This Cvs is a pretty good one, the location can be an inconvenience during traffic rush hour but if you go early in the morning to mid afternoon it’s okay.
Friendly staff, no complaints about this cvs I’m always in and out.

We were in town for the weekend and it was typically the first place we would come across from our hotel where some necessities could be obtained.
I really don’t like CVS and this CVS was just like every other. Sure, they have what you need, but not always the brand or enough to make it through the day. They don’t seem to care about restocking either. The employees at all CVS’s just seem lazy and apathetic to me.
Just as every other CVS I have been to, there are 5 people in line and nobody bothers with opening a second register. Luckily we were just relaxing on vacation and were not in a hurry.
We wanted bottled water and there were a few brands stocked, but most of the case was empty. I woke up one morning with a headache after some margaritas the night before, so we went here at 6:30 a.m. for aspirin to find it didn’t open until 8??? That’s just pathetic.

The Pharmacy itself is pretty good. I do hate that it went from being a 24-​hour to closing at 9pm! That sucks! And it affects me, since there is a Walgreens that’s24 hours right down the street… but I still choose the CVS over crappy Walgreens pharmacy. The pharmacy typically has my presciptions & I can get it in 15 mins most of the time.
Now the store itself is another matter! They have a horrible selection of basic items, especially pet items. I have been there a few times & never can find what I need.

I had vowed never to set foot in here again, but given I underestimated how much cat food I had and it’s Christmas day (grocery stores are close apparently) I had return here.
I am upping the 1 star to 2 for being open today, but I will again never set foot in here.
A) The clientele. Did the gang-​bang just let out? I mean Jesus Christ (Happy Birthday!!) was it scary in there.
B) The staff. My god the staff. If you read my prior review of the place I’d say the same shiftless bunch are still around. This one person let everyone (particularly the unfortunate girl working with her) know what «C» in «CVS» stands for. I will say that girl that checked me out was nice, but not enough to make me forget that which cannot be forgotten … THE PLACE SUCKS.

Um, so it’s defiantely got a bunch of things you might need. I got juice, change for the meter, water, tweezers etc etc
But. .. .. it’s in front of the bus stop — so it has so ‘interesting’ people hanging out and coming in. A little uncomfortable. Also, the staff definately hate their job and were certaintly odd both times I went it.
Also, parking sucks. You’re lucky if something pops but in general you have to definately look around.