Chase Bank

Terrible, horrible banking experience. Their business hours are from 9:00 am to 6:00 pm during the weekdays yet if you go to this branch at 9:00 am in the morning, there will be only 2 – 3 people working and there will be gigantic queue. So if you are in rush, imagine that you’re heading to the Franklin’s BBQ. Go there early, wait and wait until 9 am. Otherwise, you’re doomed to wait at least 30 minutes.
As an existing customer I just wanted to open another account. I told the guy that I am in rush, I have to be at work, so please skip the chit chat altogether if possible. It still took them 50 minutes and I was about to cry towards the end. Because no matter how hard you try, they will stop working and ask you questions about what do you do for living, how is the business in general, what did you do last weekend and what will you do next weekend. Dude, don’t try to collect some info about me and my life to sell me another credit card especially when I am in rush. People are waiting, I am waiting, my boss is waiting, we are all waiting and time is valuable.