Very bad experience! Just had them do a small kitchen job at our condo. They had a kid do the measuring that had only done it once before. It was all wrong. Cabinets were delivered broken and one piece was broken twice in delivery taking months to complete. It got so bad, my man contact, Lane, quit talking to is all together and pushed us off onto someone else. It was a nightmare!!! I’d never use them again.
Louise M.
Classificação do local: 1 Austin, TX
What a disappointment. I had to repeatedly contact them asking to replace multiple warped cabinet doors. The installation was shoddy and had to be redone. Beware of details. They don’t offer a turnkey service like IKEA. You, the consumer, has to know what to ask for. Communication is lousy. This is an unprofessional operation, and I do not recommend them.
Mariana E.
Classificação do local: 3 Round Rock, TX
: I was not completely happy with the results of their work. I got a farm sink with them too and, in the end, there were many gaps between the cabinet and the sink. I still have to hire somebody to come and fix it cause they wouldn’t care about my complaints. I don’t even know if it will look ok in the end. The guys that came to instal, didn’t do all their job. It seems like they don’t work for Centex cabinets anymore, though. But they left a few things to be finished. I also need to ask someone to take care of those things. I asked for some glass doors and, after talking with them many times about it, I gave up. Too much trouble, even with me putting the glasses cause they don’t do it. It’s not in the contract. It just took too long for everything to be done and not done the way I expected. The cabinets are beautiful, with no doubts. My three stars are here cause the cabinets and materials are very nice.
Marcus M.
Classificação do local: 5 Rockville, MD
Excellent customer service experience courtesy of Lane. He was extremely knowledgable when I came in and answered all of my questions in a very thorough manner. He made sure that I fully understood the entire process and was extremely patient during my visit. I try to be as of an informed consumer as I can be so I’d done my homework but was still blown away by his ability to help me really understand what I was purchasing from start to finish. Will definitely be back!
Julian H.
Classificação do local: 5 Austin, TX
My review is going to be a little long because I really feel like people need to know about this company. Like most people, I started my search for new kitchen cabinets at the big box stores, then a custom cabinet company here in town. As the numbers started coming in, however, something definitely was not adding up. The quotes I was getting were sky high, but the quality was not. I knew that there must be someone out there breaking the price-inflated cabinetry cartel. I finally stumbled upon Centex at the point where I was about to give up my search. Here’s what I think other people should know about Centex. 1) There are no schmoozey, slippery sales people. Quite the opposite, actually. The guy who helped me owns the business. Everybody there seems very down to earth and are more focused on the technical aspects of meeting your needs rather than on how they can make a commission off of you. 2) My cabinets were waiting for me to pick up in just ONEWEEK. The custom cabinet maker I spoke to wanted 3 weeks just to create the designs. Randy designed my kitchen on his computer in 10 minutes and emailed me cool 3D pics while we were talking. 3) The quality of the cabinets I received is astonishing; birch plywood boxes,(i.e. no MDF anywhere), solid maple fronts,(i.e. no veneers), beautiful, deep stain finish, heavy duty rails with soft close drawers,(included), wood shelves, even my lazy Susan shelves are made from wood. 4) And the best part? I paid between ½ and 1⁄3 the price quoted to me by Home Depot, for much higher quality cabinets. HD ball-parked me $ 5700-$ 8500. I took my Centex cabs home for $ 3050 tax included. WTF, Home Depot?! If you are about to buy even one cabinet for your house, I strongly urge you to talk to Centex. Check out their showroom, ask some questions. If you’ve done any other shopping around, it will quickly become obvious that Centex is about half the price of their competitors. If you’re doing an entire kitchen, that means $ 1000’s in savings. Thank you Centex. My kitchen looks incredible!
Tien B.
Classificação do local: 5 Austin, TX
These are awesome and beautiful cabinets! I absolutely love the soft close drawers in my new kitchen. Randy was extremely knowledgeable and helped us so much throughout our entire remodeling process. It was extremely easy getting a kitchen design with only having the kitchen dimensions for him to work with. Morgan, the installer was professional and was helpful as well. I am so happy with my beautiful new kitchen thanks to Centex Cabinets. I would definitely recommend them to anyone who is looking to purchase new kitchen cabinets that does not want to spend a fortune. The price was significantly lower than the quotes I got from Home Depot and a custom cabinet carpenter but the quality of the cabinets is superb! We got all the upgrades with quality and professionalism at an affordable price. How can you go wrong with that?