Castrol Premium Lube Express

WARNING: DO NOT GO TO THIS ESTABLISHMENT.
I was in Austin visiting a friend, while waiting on her one morning I figured I would go ahead and get my oil changed, it was a little overdue anyway.
There were a few cars but I was okay with waiting. Went into the lobby, after about 20 minutes the tech guy calls me up, brings me to my car and tries to sell me an air filter (as most places do) and service to clean my fuel lines. I decline politely, saying I didn’t have the time to wait for it at this time.
After about another 10 – 15 minutes the cashier calls me up to pay — the bill was $ 67, higher than any oil change I’ve ever paid for my little Nissan crossover. I check the invoice, low and behold they had charged me for the air filter that I had declined. I tell the cashier, she has them go check — and of course, they hadn’t changed it. Surprise surprise. Whoever the head guy that day was said he’d go talk to his techs about it, she rings up the correct price, I pay and go sit down waiting for my car to get out of the wash.
They pull it around after another 10 – 15 minutes. I hop in… and my car WILL NOT START. I have NEVER had any problems with the battery or alternator before this incident. I had changed the battery only two years ago. It was running beautifully before this occasion, and now, miraculously, it just won’t start. Takes them about 5 times trying to jump it before it does. I should have stayed and talked to a manager about how terrible my experience was but I just wanted to get out of there.
Here I am, a week after the incident, my car has been sort of sluggish starting this entire week, and now plain old wont start. I’m sure something went on in the shop of this extremely shady place. I just wish I had documented what went on more thoroughly so I could take further action. This is definitely not a business anyone should be spending their money on.

It was time for my Insight’s first oil change, so I decided to try out Castrol since it’s close to my work. There was no line and I was able to pull right into the oil change bay, which was a pleasant surprise (I’m looking at you, Groovy Lube!!) and the technician guy was friendly.
A synthetic oil change cost me $ 82, and does not include a tire rotation. It came with a) a «free» soccer jersey b) a «free» burger from Mighty Fine and c) a «free» car wash. Which is cool and all, but as a vegetarian who’s not a soccer fan, I’d wish they’d leave out the «free» stuff and price the oil changes lower.
They’re adjacent to a car wash that has a small waiting area with free coffee and some newspapers, and, most importantly, strong air conditioning. In all, it was about forty five minutes from when I pulled up until I checked out.