Carrie Welch – State Farm Insurance Agent

I have been with Carrie for four years now, and it was a great decision to get my insurance with her! Every year she sets up a meeting to go over all my policies (home, auto, umbrella) and review coverage. She makes great recommendations on what I need and don’t need. She also makes sure I get all the discounts that are available. Her team follows up to be sure they keep our information current. Most importantly, when I needed them after my daughter was in a car accident, I had the easiest experience! Within hours of determining the car was totaled, I had a check available for the car. The reimbursement was very fair. This made replacement so much easier. To top it off, my premium went down slightly after!

Another excellent experience with Carrie Welch and State Farm. Darren is amazing and I appreciate his help. I called him late on Friday to arrange coverage for an item I was to pick up on Saturday. Darren explained what was needed to get the coverage and how the process would work. He even made himself available to receive the documents on Saturday morning so I would know the coverage was in place.
What a gem! Darren made the process so easy and I’m so grateful for his help. It is so nice to get such good service. And I appreciate all that Carrie and her staff do to deliver such a high quality of service.

We recently bought a home and needed a homeowners policy. Most of my family members use State Farm so I decided to give them a try. I looked up local State Farm Agents and noticed that Carrie Welch had a bunch of glowing reviews on Unilocal.I gave her office a call and spoke with Amadou. He asked me a few questions and quickly gave me a quote. I was a bit surprised at how fast he was able to get everything done. I then did some price shopping for comparison and realized that the quote Amadou gave me was not only the best one but also the most comprehensive. We paid the premium and got our policy. I was so pleased with the communication, speed, and efficiency of the whole process. Amadou was fantastic to work with! He not only contacted me the day of our closing to see how everything went but has been staying in touch seeing if we needed any other help. I’m super impressed by Amadou and the rest of his team! I will be switching over my other polices to their group and will be convincing my family members and friends to do so as well!

Carrie Welch and her team are BOMB at insurance here in the Austin area! I’ve been with them for over two years now… They always stay on top of their game and take care of their customers. Ask for Mr. Darren Green to take care of you at this branch.

Not only did Carrie get me better rates than my current plan for the same coverage, I was treated like family by her and her entire office. Documentation came quickly and the staff was quick to respond to any question I had. Unbelievable service and knowledge!

I recently switched my business insurance to State Farm from another insurance company that held my policy for the past 14 years. My rates kept increasing at an alarming rate, so I started comparison shopping, and I’m so glad I did. Darren Green, the incredibly great agent at Carrie Welch’s agency saved me $ 764/​yr. Darren was professional, caring, understanding and did a great job for me. I feel lucky that I made the call to Carrie Welch’s office and got connected to Darren.

I recently moved to the area after 20+ years with the same insurance agent. I thought it would be difficult to replace my previous agent who had taken great care of my family.
I made a few calls to several agencies with rather dismal results. Then I called Carrie Welch’s agency. I can only say that my first impression was very good. My first contact was with Ethan. Excellent first impression!
Over the last few months I made quite a few request that were time sensitive as we were purchasing a new home. Never and I mean never did I have to wait for a response.
Thank you, Darren, for never saying no! I wish Darren worked for my company. I cannot say enough about his follow up. He turned things around faster than I could ever imagine. He is resourceful and incredibly sharp.
Also, thanks to Jodi Amou for their help as well. Again, what a great team.
I cannot recommend this agency highly enough.

Great agency, personal service, recomme
nd them. Carrie is real and professional !

Here’s the deal — Carrie and her team are fantastic. I would give them 5 stars but our experience with State Farm is tainted. To find out months after our home insurance policy renewal with State Farm that we were being penalized with a SURPRISE 29% increase was unethical. We didn’t receive any phone call, communication or letter warning of this price hike (that we later found out was due to State Farm trying to recover money back from previous fire protection policies in Texas.) We signed up with State Farm (under Carrie Welch) through a referral and now all that amazing good work Carrie and her team did is null because of mismanaged and archaic communication on behalf of State Farm. This is not how relationships are built. This is how they are destroyed.

Carrie and her staff are top notch! We have both our personal and business insurance with her and couldn’t be happier. Our questions are always answered, they explain everything about the product you are choosing and they actually care! Carrie truly wants what’s best for her clients. We are truly appreciative to Carrie and her staff for taking such good care of us. We would recommend her to anyone!

Carrie and her staff are thorough, and professional. They provide great customer service answering questions and explaining all aspects of the products that they offer and at reasonable prices. If you are looking for solid products backed up with awesome customer service you will find it with Carrie!

Carrie has been my agent for over two years now. She goes out of her way to make sure I understand my insurance needs and then she gets me exactly what I need and doesn’t try to sell me what I don’t need. I trust her and I would recommend her to anyone who is looking for a caring and knowledgeable insurance agent.

I have been with state farm in 4 different states and Carrie is the best agent I have ever had. She gets to know her clients and their needs. She is dedicated to making sure that her clients are never over covered but makes sure they have the correct coverage!!!

I have been so very pleased with the caliber of service from Carrie and her staff. I ALWAYS get my questions answered, they are all so very helpful up there, and I feel like they care about me. I recommend them to my clients all the time because I trust they will take good care of them too.
Christine Prater, Moreland Properties

Excellent personal service and great rates! What more could you ask for? I have always been pleased with the way have been treated by Carrie and her staff. She is knowledgeable and matches your needs to what she offers via coverage. She is willing to explain anything or everything on your policy if you desire. Make the switch and you won’t be sorry!

I recently switched to Carrie from Progressive. My premiums are cheaper and I actually have an agent to talk to when I have questions. Carrie and her whole team are great to work with.

I’ve had Carrie for my agent for a few years now. I initially changed because the price was better than the other insurance I had (that rhymes with eeensurance) but on top of the price and discounts, I also got the awesomest customer service. Carrie has come out twice to my house to discuss my coverage. That is so cool. And Roxanne and Jodie know me as soon as I call and I NEVER have to talk to a recording!!! That’s probably the best part. Even if it were more expensive, I’ll never switch. The service is worth more than you’ll ever know. I recommend them to all my friends (and my sister switched because of the savings, and learned about the service as well) and I’m still working on my mom (who won’t leave a company that has three of the same letters because they have other perks and good prices, but the service in the auto insurance is not so great) but I think after she has a problem with their service she will switch, too. I just really can’t say enough good stuff about them. I really really love them. Awesomeness!!!