Capital City Collision

They earn their 5 stars at Capital City Collision. They were able to get me in right away to do an estimate, and then they scheduled my appointment right away as soon as I was ready to have the work done. Our truck was repaired quicker than we expected, and they were able to save us money by reusing a part that didn’t need to be replaced. Yolanda also gave me a ride home when I had to drop our vehicle off, and she was a pleasure to visit with. Thanks to all at Capital City Collision. I hope we don’t need another repair any time too soon, but if we do, I know where we are taking our vehicle!

Monica and Matthew and the the entire team was so nice and helpful. Family run business which I love! They got my car in quickly and had it ready early! They are a breeze to work with. Hopefully I won’t need car repair soon — but if I do — I’ll go back!

Can’t really give much of a review, because I went to their website and did the request a quote form sometime last week and still haven’t been contacted.
If I can’t trust them to respond to forms on their own website, how can I trust them with my car and insurance filing?

The service was great. They knew the car and did a great job.
Betty

I was very impressed with your service. Hopefully, I don’t have reason to return but if I do, you’ll be getting my business!

They fixed my car this morning while I waited because they could. There can’t be a better body shop in town.

Really nice guys! Came in for an estimate and they did it quickly and expertly, and while I was waiting for them to give me a quote they fixed my door guard that had come off.

I highly recommend Capital. They were a pleasure to work with: friendly, prompt and reasonably priced. Auto body repair can be a headache, so work with good people.

–Professional service
–Courteous
–Attentive
–Thorough estimates, without surprises in the end
–Super friendly
–They keep you updated all the steps of the way, either via phone, email or photos on their website
–Super fair prices. They ask you to compare prices yourself without up selling
–Super timely repairs
–Really free estimates
If you ever want to have a positive experience with a body shop, then look no further than Capital City Collision. You will leave this place with a smile in your face.
100% recommended!

What a great group of really friendly, helpful fellas!
NOTE: My review is only for the estimate portion of needed repairs.
I happened to be rear ended in my tiny Diablo Rojo Versa by a giant Silverado. Needless to say, it wasn’t pretty.
I perused the Unilocal after being told by Caliber Collision that they just had no time to squeeze in a walk through of my vehicle when we visited them and Capitol was one of the closest. I called and they told me to come on over they could certainly take a look.
I headed over and was greeted immediately by their friendly staff, offered a nice, cold bottle of water on a really hot day — thanks, fellas!
They took a look at poor Rojo and talked with me about what would need to be done to the outside of the vehicle, pointed out some issues that had also occurred inside the vehicle, as well as letting me know that there will most likely be undercarriage damage. The guy was extremely thorough, explaining everything and answering any questions I had.
All in all, my experience in getting an estimate from them was truly great and I was never made to feel like I was being taken advantage of or talked «down» to.
I can certainly say that I would send folks their way and definitely feel good in doing so.
Thanks, Capital City Collision!

Great service– efficient and thorough with performing a test drive & estimate. Took photos to show me the damage they were talking about, and made a great recommendation to a specialist. Absolutely recommend.

They’re probably the friendliest mechanics I’ve ever had the pleasure of dealing with. My car came out great and they helped me out with my deductible. I can’t recommend this place enough.

These are some of the most genuine guys in car repair. I had my car taken here after it was totaled, and they were so cooperative and kind. If any of my friends need body work on a car, I would not hesitate to send them here.

What an amazing stroke of luck. While searching for a body shop in Austin that was capable of working on old cars, I found these guys. Not only is their customer service impeccable, but they did a fantastic job on my ’72 Oldsmobile Cutlass. They repaired a damaged quarter panel and did such a good job with the clear coat you can’t even tell it was repaired. They straightened the front bumper, and also did an immaculate job fixing the paint where the bumper gouged it. I was super nervous entrusting my classic into the hands of a shop I hadn’t tried before, but they did such an amazing job I will be recommending them to everyone I know, classic car owners or otherwise. Thanks guys. Great work.

I needed to get my bumper replaced due to being rear ended. I found Capital City Collision through Unilocal when I saw that the Subaru dealers in Austin don’t have collision centers but instead refer you to Continental Collision which does not have good reviews. I chose Capital City Collision because they had 107 reviews, most of which I read raved about their service, and they had an overall rating of 5 stars.
Getting a quote was a breeze. I stopped in without an appointment and was serviced very swiftly.
It took a little longer than I was told to expect for the bumper order to come in, but it was no problem. They called and asked me to stop in to confirm that they had the colors correct before painting the bumper which was a very quick visit. They called a couple days later to notify me that it was painted and I could stop in whenever as long as I called before.
I only had to wait about an hour or so while they popped my old bumper off and put the new one on. They also offered me free donuts and a drink while I waited. All the staff there was extremely friendly and their work turned out perfect. In addition, they stated that their is a lifetime guarantee on their work, and to just come back if I ever had a problem.
Highly recommend!

So, I can’t have nice things.
I’ve known this for a while but it was really solidified when, not paying attention, I caused a fender bender that left my bumper in pretty bad shape (i.e. dangling). After an embarrassing few weeks of driving around with the classy duct tape look, I was able to get in with these guys. Their estimate was $ 400‑1100 less than Caliber Collision on Manchaca, and since I had already read the stellar reviews for Capital City, it was a no brainer.
I dropped my car off yesterday morning and they very kindly gave me and an out-​of-​town guest a ride downtown. My car was ready early this afternoon and I could’ve cried when I saw it; it looks so much better than it did even before I hit it. They were even able to use a filler piece that had fallen out of my bumper and was still salvageable, which brought the price down a bit. To make things even better, they completely cleaned and vacuumed the inside. My car is immaculate and I can’t say enough good things about these guys. Fingers crossed that I don’t ever need to come back, but should anything happen, I will know who to call!

Yep, just another 5 star review for this place.
Had the front corner of our brand new car hit by another driver resulting in over $ 2k worth of damage.
Chose this place over the insurance company’s preferred shops based on the reviews on here (although we were a little suspect of all the 5 star reviews).
Car was there for a week and a half. They came and picked our car up, transported it back to their shop and conducted their own assessment.
They dealt with the insurance company.
We were always kept up to date on the status of the car as they uploaded photos of the progress daily. This was very helpful as their photos provided detail of the hidden damage.
Ultimately, the car came out as good as new. There were additional parts required which CCC dealt with the insurance company directly to have approved and processed. All parts are genuine.
They also matched the paint perfectly. I was very concerned about this as we had an extreme metallic black with a glitter appearance to it.
I really hope we never have to go here again but it is great to know they are there if needed.

I called this place because of the rave reviews on here but unfortunately I got the receptionist and/​or shop manager who didn’t feel like doing their job today. All I needed was a simple quote on a replacement grill for my truck — I even spelled out how to quote it (price of grill + 1 hr of labor since it’s the easiest repair you could do on a truck) and still no dice.
Glad I called though, I know where not to go when and if I ever need real body work.

I cannot recommend higher of this place. They are magicians. I cannot rate other jobs they do, but I can tell my story.
I had a hit & run case yesterday afternoon, and the guy hit my car did not leave any notice. I had to use my own insurance and it is $ 500 deductible. I went to a body shop on E 6^th St, and it quoted more than $ 800 for the replacement of the bumper, and cannot do it before 10/​20/​2014. I then went to Capital City Collision for an estimate, and they proposed to restore it to see if I can live with it before giving me a quote. Then the magic began: they removed a huge dent on driver side of the front bumper of 2010 Camry. For FREE! I can live with a tiny almost invisible dent after the magic work.

This is hands down the best car service I have ever received. Not only did they beat everyone in the neighborhood’s price, but the service was outstanding. Cool feature– they send you a text message with a link to picture updates of exactly what is going on with your car. This way, you can keep track of the work being done.
Go in and talk to Matthew.