It became painfully obvious our pool needed some serious work when the rock coping around the perimeter started coming loose. That and the rebar rusting through the plaster on the bottom of the pool. Having heard nothing but horror stories about pool refinishing companies, we approached the whole enterprise with fear and trepidation. On asking around the neighborhood, the name of Jim Briscoe at Boulder Pools kept coming up as the guy to call. So we met with him. One of the first things he did was to take us around to several pools in the neighborhood he had recently refinished or was in the process of working on. Not only was the work he did amazing, but the relationships he obviously had with the people he had worked for quickly convinced up he was the guy we wanted refinishing our pool. It was a complex job, because we were also extending a patio area, refinishing the entire pool, and refinishing the decking around the pool. Each of these jobs was being done by a different company, and Jim coordinated all of it so smoothly an experience we were dreading became instead a pleasure. The new coping Boulder installed looks great, and his crew blended their work in with an existing waterfall feature seamlessly. He gave us just the look we were going for. This review will probably get«filtered» like the others, but believe me, there really is a contractor out there that deserves five stars, and that guy is Jim Briscoe and his company.