Bath and Body Works

Why are all the Bath and Body Works small stores/​buildings?! Anyways, I love the sales and products. Shop here a lot and overall the staff is friendly. They could work a little more on welcoming you into the store and telling you about the sales.

Very clean store and employees are helpful. Make sure and look online for a coupon before you go, there are always some. Most you can even pull up on a smartphone. I used a $ 10 off $ 30 or more. Bought all the items on sale to begin with.

They typically have sales that are buy 2 get 1 free. Which I love… Not today though… I don’t care, I still love the bath gel here even after all these years. The place is nice and clean and the staff is really nice.
To the family that was in the store with me: I have a child, so I know they are pretty much attached to you, but if you have to bring them all to a place that encompasses relaxation please keep an eye on them and don’t let them get into everything. Your teenagers are old enough to know how to act in public and a place of business

I should of done this long ago, since I have left BBW. My last review was biased. So I am here to save the day!
I still continue to visit this BBW at least 2 – 3 times a month. I can seriously say even though I no longer work there, I still can’t get enough. I am proud to say I still see wonderful-​ness going on on this store and the products are still as amazing as ever. The customer service is rock star and the place is so clean and smells wonderful. I love the location and it is really easy to get to.

If the smell alone doesn’t overwhelm your senses, then you have the overly chipper, overly aggressive and overly friendly sales staff to deal with.
«Have I told you about today’s deal?»
«Those are buy two get seven free.»
«Are you signed up for our mailing list?»
«We have that in a shower gel, hand lotion, body lotion, car port, essential oil…»
I’m completely with Jade — this place makes me want to pull my hair out. I just keep thinking to myself, «Be invisible. Be stealth. Be quick.» Get in, get your stuff and get out.

I love me some Bath and Body Works… who doesn’t, however, I feel like I am being accosted when I enter the store, so much so that I wanted to turn around and walk out.
I feel like they chase you around the store, it’s strange.
However, I do like the products and I hope they work on their greeting style… I mean a hello or can I help you is one thing… following you around the store is another.

Have you ever felt guilty for writing a negative review because the customer service was so over the top that it made you want to shoot yourself?
Well, that is what’s happening to me right now. As I type this, I’m thinking to myself, «it wasn’t THAT bad…»
But it was. Oh yes, it was.
The moment I walked into this location, I was greeted by an overenthusiastic saleswoman who forced some lotion in my hands before I even had the ability to tell her I didn’t want it. So then I had the smell of that crap on my hands all night. While I walked around (I knew what I wanted, but thought I would take a minute just to be sure), she followed me around the store telling me about sale after sale, blah blah blah, blah blah blah. Then, she actually stood across the store and watched me like a HAWK until I picked up a few items and before I could even show them to my friend, she was thrusting one of those dorky shopping bags into my face and started talking nonstop AGAIN.
To me, there is a difference between no customer service, good customer service, and overbearing customer service. I appreciate the help, but don’t follow me around like I’m retarded or trying to steal from you. I can read, smell, and make decisions all on my own.
I also don’t like how they ask for a phone number and an email address when you check out. That should be optional. I’m assuming you can decline giving them the information, but they way they ask for it, its as if they NEED that info to complete a cash transaction. Really weird and I gave them the wrong number anyway.
So here’s the deal. I like BBW products. They have good sales and the store looks nice. The saleswoman made me want to shoot myself and that is enough reason for me to keep going to the South Lamar/​South Central Market location — even though its about 15 minutes out of my way.