Balanced Health & Beauty

I won one of their radio giveaways in June of last year. I didn’t know that I had to call by a certain time-​so they gave it away to someone else. I wasn’t really upset about that-​because they said they would give me a discount on one of their services, and because of the misunderstanding — they also gave me a different service for free.
But when I tried to redeem their offers, they conveniently couldn’t remember any of it. So, I sent them an email (that included all of their previous emails with their offers), and it took them forever to respond. Once I heard back-​I could tell that they didn’t even read my email, or the attached copies of what they offered me.
I had made an appointment-​but ended up cancelling it-​due to the lack of interest, lack of communication, and lack of customer service that was provided me.
I am surprised that they have any customers. If they continue to treat all of their future clients the same way I was treated, they won’t have many in the future.

I’ve been to balanced health and beauty two times so far for laser hair removal. Steffanie is awesome! Very professional and I’m very happy with the results.

Adding an update to this review:
I had a photo facial on my chest and a microderm treatment on my face.
It feels so smooth.
Next month, I’m getting the YAG laser on some broken capillaries and a facial on my back, which breaks out from time to time.
This is all part of my monthly membership.

I have been going to Balanced Health & Beauty for laser hair removal, laser spider vein treatment as well as microdermabrasion. I have been VERY pleased with the results. My spider veins are totally gone and after only three treatments with laser hair removal I am ready for summer!
It is important to note that I have also been welcomed warmly, treated respectfully and felt comfortable and relaxed here.
I have been a client for about a year. And I would recommend this clinic to anyone who asks!

Got laser hair removal for the bikini area. The technician was nice and very friendly. The product itself was so so. The hair is growing back and it’s been less than a year since the last treatment. What really knocks them down in stars is that I have one more prepaid treatment left and, despite leaving multiple phone messages and sending an email, nobody is getting back to me to schedule my final appointment. I am REALLY not happy about having to drive all the way there just to make an appointment to get what I already paid for.

I bought a «good bye to summer» groupon and love this place! I’ve had roughtly 15 photo facials in my life and the one I had at Balaced Health & Beauty gave me the best results I’ve ever had! Heather took care of my treatment and she was very detailed, thorough and nice. The staff has been professional and polite the two times I’ve been there (also had a good microderm). It’s a challenge to get an appointment, but that’s to be expected before the holidays at an establishment with awesome services in demand. I will be a long time client for sure.

*Update: Now I understand what everybody else on Unilocal is complaining about. Manager was rude and inconsiderate about an appointment I had to reschedule and kept calling me a liar. It probably would have cost her little to nothing to accommodate me, but she wouldn’t budge and kept repeating the same meaningless platitudes over and over. STAY AWAY!
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Original review: I bought a Groupon for a «Goodbye to Summer» package, and have only been to my first treatment (microdermabrasion), so I I’ll update this as I get the additional treatments.
The staff was friendly and pleasant, the waiting room is busy, but nice. As all of these smaller skin centers go, this is no exception — ruled by product lines and advertisements to make you feel bad about your skin.

UPDATE:
The Owner contacted me and offered a solution I can definitely get behind. I now have some latisse and flexing as hard as I can to get lefty back on track!
So as a Buy with Me customer, I felt rushed. I think that many places that don’t know how important it is to treat the flood of customers that come in with group buying very well. It adds up to 3 star reviews on Unilocal.I felt that the Laser treatment I received was definitely very light, but my main complaint was the included hair removal. Sounds like a good idea, but:
MY EYEBROW GOT ZAPPED OFF!
This is serious. I literally had an accidental hair removal session on my eyebrow. As an easygoing person, I tried not to get ruffled, knowing that 1 laser session for hair removal is not enough to completely remove hair. But two months later, that patch of my eyebrow has not grown back. As a woman with lighter skin and dark thick brows, they are very important to framing my face. Honestly I try not to care so much about my looks (ie don’t wear makeup or fix my hair) but this has been devastating.

I have had EXTENSIVE laser treatments at other places and I guarantee you can get better elsewhere. They start off at a really low power even if you’ve had lots of experience with laser treatments. Not as painful but also, not effective. Wasting your money and time. Devin is the worst. When you try to discuss anything with him he blows you off. He’s rude and dismissive. Rooms are small and not real nice. They are also priced REALLY high so their packages look like good deals but you can generally get similar prices elsewhere.

I went to Balanced Health and Beauty to get laser hair removal. I was seen by Devin. It was my first treatment, and I already see results!
I read some of the comments on here and it made me sick. The staff is wonderful! All of them! They are super nice and professional. They know what they are doing. You people need to understand that everyone has a different reaction to spa treatments… duh. Get a clue!
I would DEFINITELY recommend Balanced for fantastic health and wellness…

Way over-​priced! They suck you into this monthly membership and then jack up all the prices on everything. My botox was butchered twice by the OWNER and they were unwilling to fix it without charging me more money. The hourly staff are very friendly and nice but that’s about it. I would not recommend coming here unless you get a great deal on Buy with Me.

I bought a Groupon for six laser hair removal treatments, and while I’m only 3 – 4 treatments in, I’ve seen great results and Deanna is awesome. She is always nice and professional. I have no complaints about this service at this location. It does hurt a little, but it’s the typical rubber band snap that people warn you about with laser treatments.

I purchased a Groupon for Balanced Health & Beauty for a photofacial + 1 free complimentary laser hair removal and it was a complete waste of money!!!
I went in for my photofacial and Devin was my esthetician and he was in one word, horrible! My photofacial took at the max, 5 minutes. I have had multiple laser work done, and never have had one take less than 5 mins! I had concerns over some age spots that have appeared on my face and I expressed to Devin how I really didn’t like them and the whole reason for my purchase was to get rid of the age spots. I never once felt the laser hit my age spots and when I asked Devin if he was sure he got the areas that i was unhappy with he just brushed over my concerns and acted like I had no idea what I was talking about. I was so displeased with the service I asked to speak to the manager Leslie. She tried to tell me that she could see where the laser had hit my face and she could see a difference. Really? Interesting since she had not seen me before my appointment. She also told me that I would have pigmentations that would come to the surface and darken and look like freckles and eventually fall off. I never had 1 «freckle» or one dark pigment come to the surface.
I will not be recommending Balanced Health & Beauty to anyone I know!

i had about 6 – 8 treatments done here and surprised that I still have to go back. Not BH&B’s fault some areas are hairier than others, but my main disappointment is the «buy with me» g/​c deal states you can have 6 small treatments, but when I called they told me it’s only equivalent to 2 large areas. I’d think if you do math, that would be at least 3 large areas. I also called mid-​month and their first available appt wasn’t until the end of the next month. Seems like they give their GC holders the cold shoulder despite the fact I am a returning client!
Bummed, but hopefully the treatment is worth it. There are so many laser centers out there, I thought I was doing the right thing by going back to one I knew and trusted until now.

I purchased a Groupon for this place because I’ve been wanting to try microdermabrasion on my not so perfect face. I was a bit nervous about it hurting but my beautician reassured me that it would not be painful, and she was right. Luckily, my groupon included a free lase hair session so I went back for my free service and that was even better! not only was it free but it was also painless and easy. I was so pleased with the service that I decided to just go ahead and sign up for a membership. Apparently, this is the only place that offers a membership to receive any kind of facial service for a small monthly fee. I can’t wait to start seeing results.

I chose Aura for my first hair removal treatment after a friend recommended them. It wasn’t nearly as painful as I expected, and I’m already seeing results. I can’t wait to go back for more!

I’m two treatments into a tattoo removal and it is fading fast. I can’t believe how good it looks. My only mistake was not getting the numbing cream.