Back Home Furniture

I have shopped Back Home for years. First in the little shop at the mall and past years in the WestGate location. They always have the best scented candles, lovely faux floral arrangements and wreaths. You walk in the store and its full of the sweetest French inspired vignettes. The furniture is very good quality. I have carpets and lamps as well as lots of baskets and faux flowers I’ve purchased here that are still like new. Good quality merchandise. I get so many decorating ideas from here. I live in Maine, but visit here when I come to Austin every winter. I highly recommend it for the merchandise as well as the courteous and knowledgable staff. I was there today and it was amazing as always.

I stopped in the store this afternoon looking for something to display some glass spheres on. I found the perfect thing in the exact right color. As soon as I picked it up, a lovely woman offered to take it to the register for me. I continued to look around and found a candle that I wanted to purchase. She popped right back and took this to the register as well. After looking around a bit more I headed to the register to make my purchase. As I was checking out another employee walked up and was on the phone. She said,“He’s buying a candle and a display tray.” I looked at her with some confusion. Turns out the person she was talking to was the owner. She instructed the clerk to give me my items at no charge. Just because! What a generous thing to do. This would have been a $ 50 sale for her but she chose to give it to me. This is what customer service is all about. I will most definitely keep them in mind when looking for things for my home and I will tell anyone who is looking for home furnishings to check them out. Thanks, y’all.

This place has great stuff and great prices. I went in after work one day and was treated great. I returned on a Sunday to make my purchases. Because it was Sunday I had no makeup on and my tattoos were showing. They watched me like a hawk and treated me like a thief. I decided to not buy a thing, walked straight out and wrote this review. Come on, it’s Austin. We all know even if you have tattoos you could very well have lots of money. And I do.

My favorite store in Austin. I followed them from a mall location when they first opened. Incredible market buyers. I am always amazed at the amount of furniture and accessories that is placed in beautiful vignettes. I wish I could afford to redo my entire home – Back Home would be the one. Staff is courteous and friendly. Will help if you want it or will allow you to browse.

Disclaimer: If you check out the rest of my reviews you will see that I’m very fair. I don’t take these things lightly and I will even go back to correct a review if I have a better experience the second time around.
I encountered some of the RUDEST customer service I have ever experienced when I decided to return some Christmas ornaments that I decided not to gift. The store claims that there were «hand written» signs claiming that «All Christmas sales are final after December 15». Perhaps I missed the signs and I could live with that, but the way I was treated by the sales people when I asked (politely) if I could return the ornaments was inexcusable.
If you are the manager or the owner of this establishment I highly recommend that you find those people a job in the back of the store. Their attitude will hurt your business. I won’t be shopping at your store again and I’ll let others know about my experience.

Excellent customer service! Unique items, affordable & a «take it home and try it» hold for those ornate chandeliers that may or may not look awesome at home. Mine did! I only had to call back and say, yes! I’ll take it! Thank you ladies, I will be back soon!

I shop the Westgate Central Market shopping center at least monthly, if not every couple of weeks. I’ve always seen this store when I go to another store and thought to myself, «It looks intriguing but not today.»
Well today my mom and I decided to go in and take a look because we are looking for high quality silk flower for my wedding bouquet. We were both taken by surprise by how charming, well put together, and unique this shop is!
I mean, literally, there wasn’t a table we didn’t walk by that something didn’t jump out at us and say «Take me home!» Their displays of furniture, home décor, gifts, home fragrances and bath and body products are adorable and well thought out. They have a nice collection of affordable gift items such as books, notepads, magnets and jewelry that will bring a smile to anyone’s face.
Some of the furniture pieces are very unique and not much higher than quality pieces you might see in a department store.
We left with a very cool tree branch/​birds nest piece to add into the large/​tall arrangement on the food table and we’ll be back to pick up some adorable Austin made tags that can be used to label foods and beverages. We’re also bringing back half the women in my family to show the store off to because it’s just THAT cool!
Suppose the saying «Never judge a book by its cover» rings true here… I am amazed by this shop!
Yay! Back Home!

If you have not entered the doors of this stunningly beautiful shop, then you are missing out on one of Austin’s gems. The owner, Mari Johnson, is phenomenal at finding treasures that are sure to add charm, comfort and beauty to your dwelling. Check it out! You will not be disappointed.

If your preferences lean towards the more traditional, Back Home would be a terrific place to shop. I was searching for the «perfect» end table and lamp for a client and stopped here to look. The staff is wonderfully accommodating and allowed me to set a table up with a lamp on it to photograph so I could show my client.
Several days later, we decided it was not exactly right but I really appreciated the employees hustling around me to get the setting for the photo just right. I’m not used to that!
While I was there I found a great (and cheap) oversized straw bag with a leather handle to hold my tape measure, notebook and samples. I mean it is huge – over two feet long and about 16″ high. Funny how I go shopping for clients and always find something for me.

This store is absolutely gorgeous! Super friendly and helpful staff. Beautiful furniture and accents. Buy Local!