Austin Oral and Maxillofacial Surgery

Fantastic people, I felt welcomed they were happy and nice. I went in to get a top wisdom tooth removed and they went over the procedure asked me if I was comfortable with everything, ok with needles it was great, the lady was really nice going over it. Then I talked to my dentist Theriot and he told me it would take him 15min for the procedure which of course my ride or anybody didn’t believed. Day of the procedure the assistant came in talked to me put the numbing cream on my gums then the dentist came in gave me my shot after 5 minutes checked to see if I was numb. Then he began told me what I was going to expect, gentle towards doing it and BOOM 15 minutes my tooth was out, I believe it took him 6 minutes to take it out all the other time was waiting for the numbing. Great experience it was also my first wisdom tooth pulled and they made it a great one! Thank you :)

I highly recommend Dr. Fuselier and his amazing team! Everyone was so informative and caring. During my consultation, I met my doctor and given all the information I needed for pre and post surgery. My surgery was scheduled the very next day and it went very well. I can’t remember the assistant’s name but I believe it was Sandy. I came back a week later for my follow up appointment and she showed me how to care for my incisions to full recovery. She was sweet and answered all of my questions.
My only problem was trying to schedule a consultation for my lower wisdom teeth removal. I sent a request online and I received a call the next morning, but I missed it. I called back several times but their lines were busy all morning. I decided to just make a trip to the clinic and have it scheduled. When I showed up, all of the office staff were having a meeting, but I did not see any notification of this on the door or website. I walk in and everyone stares at me, some asks «Can we help you?» and I respond with, «I’ve been trying to schedule an appointment for my wisdom teeth extractions, but your phones lines have been busy.» One employee walks up and says she can help me out but I hear someone else say «out of all days.» Besides that rude comment, I still had a great experience with Austin Oral and Maxillofacial Surgery.

I just have to say that if you want to have a caring, compassionate and competent experience see Dr. Fuselier! He and his team were so AWESOME! I had all 4 wisdom teeth pulled and I was so nervous and they were so patient and kind to me! It never easy going to the dentist but if more dentists showed that type of care and compassion I am sure people would be less afraid! Thank you so much to the team at AOS!

Be careful how you make an appointment here. They had me in the system, sent me a reminder, and when i turned up could not find me. But they did have someone with the same birth date as mine at the same time. You would think that would ring a bell. how many people had a 10:00 appointment? I left and not sure i want to reschedule. You never get a second chance to make a first impression.

Austin Oral Maxillofacial Surgery has an absolutely FANTASTIC team and I would recommend Dr. Theriot to everyone. My general dentist attempted to take my wisdom teeth out but came across a challenge he could not resolve. I was rushed over to Dr. Theriot’s office mid-​procedure and he went to work right away. His assistants Vicky and Robert were also incredibly wonderful with their hospitality and quick response. They truly cared for me and worked through their lunch break to squeeze me in. They saw my mother’s and my anxiety and pain but completely eased it by their sincere concern, treating me as if I was their own. Dr. Theriot extracted my three remaining teeth with ease and no pain at all, completing the extractions in less than 10 minutes. His professionalism and expertise is outstanding and I truly thank him and his team for turning my day around and giving me the best treatment I’ve ever received.

Rec’d a referral from our orthodontist, verified they were in our insurance network and scheduled an appointment and gave all our information over the phone. The first appointment was the following week. From the time I scheduled our appointment to the following week, they terminated the contract with our dental insurance and never called to tell us. Verified our appointment the day before and sent them the insurance card AGAIN and we show up for the appointment and they say we have to pay out of pocket because they no longer take our dental insurance. Not once did anyone in their office bother to tell us this even though they had our dental insurance information the entire time. Office staff is not helpful nor good at their job.

I would like to follow this review up with the fact that Dr. Grant did call me and apologized. I think that’s amazing! It speaks a lot about his character. I understand that we all have off days, and that probably all it was with me. He was very sincere and it was a genuine, heartfelt apology.

I highly recommend Dr. Grant and his incredibly friendly assistant, Michelle. I’m not usually one to do a lot of small talking and taking up busy peoples” time. But she pulled me out of my shell and had me discussing all kinds of subjects. Only later did I realize how effectively she distracted me from my phobia of the impending extraction coming up in a week.
Unfortunately I stiil spent the entire week before the procedure dreading and obsessing about it. I had insomnia worrying about it. Constant sweaty palms, internal panic followed me around the entire week All this even though she had assured me the sedation would work fine and I wouldn’t feel a thing. I didn’t believe it. I figured I would be relaxed until I would hear and feel a wrenching cracking and breaking noise. Surely a person can’t stay asleep with simple IV sedation through that!!!
All that stress I put myself through was a huge wast of time. I was cuddled up in a chair w a blanket… and gas. Gas to relax while starting an IV??? Geez thank you yall! Dr. Grant, whom I couldn’t even make eye contact with bec I was so scared at first, warned me before he inserted the IV, «going to feel a little poke.» I felt nothing… not even the slightest sting. Very weird… wonderful. Michelle had me open my mouth to arrange the wedge to hold my mouth open and goodbye world. Then it was over.
If anyone out there is going through what did prior to this type of procedure, unnecessary panic attacks the week before… fear. not. It was like a teeny tiny vacation. And I might add, the cost was very reasonable. I had to pay out of pocket bec I used up all my benefits on the failed root canal on this tooth by my primary dentist. (He never told me the tooth wasn’t salvageable possibly. I figured it out when I took myself to an endodinist) when I had persistant pain after that root canal.
I found Dr. Grant from the internet. He was close to my house. I took a gamble going to someone I didn’t know at all. He and his offic
e staff, especially Michelle! were the absolute best dental/​medical care I have EVER experienced. Thank you. Thank you. Thank you. l

Having oral surgery is never pleasant. Especially when it’s a surprise and you weren’t expecting it. My brother in law who had a dentist appointment and the. they sent him to the oral surgeon. Yes it was a consultation but when you have a young guy who is nervous, in pain, and has never had to do anything like this before it can be overwhelming.
We were in Austin so his mom asked me to come help him… fill out paper work, and get all the information. When they called him back I asked if I could come and the nurse have me a dirty look and said «i guess» so I stayed in the front. My finance told me one of us needed to go in there so I asked the lady in the front if I could go so I had the correct information. Her reply was «why? It’s only a consultation»
The nurses and front desk people are rude. That’s a fact. Even my fiancé had some choice words I told him he needed to keep to himself.
My fiancé had his wisdom teeth taken out here over a year ago and the surgeon and nurses were really nice.
So I’m not sure what happened but when you feel unwelcome in a practice it really makes you NOT want to go back. No matter how good the surgeons are.
Good oral surgeons but nothing but dirty looks from the unhelpful front staff/​nurses.

I had my wisdom teeth removed and I had such a pleasant experience that I would do it all again. Just kidding, but seriously Dr. Fuselier and his nurse Pamela were awesome. They put me at ease and answered all of my concerns.

Dr. Theriot is great! He was so kind and reassuring during the whole process. I’m actually used to oral surgery so I opted with the laughing gas so I was awake the entire time and Dr. Theriot and his assistant talked me through the whole process making sure I was calm. The entire process from the consultation to the actual procedure was a piece of cake thanks to the amazing staff! I would totally recommend.

Had all four of my wisdom teeth out this morning, and let me tell you, I’ve been freaking outfit weeks!
My initial consultation was very prompt and informative. Dr. Grant even explained to me why it was necessary to remove all for rather the just the one that was bothering me. They also assured me of the the simplicity of my procedure since 3 of my teeth were already in.
Yesterday when they called to confirm my appointment the receptionist patiently and thoroughly answered all of my (repetitive :) questions and made sure I was doing everything needed pre-​op.
This morning upon arrival, check in was brief and I was brought back quickly to a room already prepared for me. The same lovely assistant that helped me on my first appointment was there again, and though I can’t remember her name, she really made me feel great. She assured me she would go over instructions with my boyfriend and she even wiped my tears when I was waiting for the anesthesia to kick in. Dr. Grant was warm and gentle putting my IV in.
After surgery I was much more aware than I expected and everyone saw me off with positive vibes and well wishes.
Now, 13 hours aftery surgery, I’m feeling leaps and bounds better than my hypochondriacal mind could ever have imagined. I am so thankful for the wonderful staff at Austin Oral and Maxillofacial Surgery.

Was referred to Austin Oral Maxillofacial Surgery by my dentist. I was very pleased with the office. Very nice office, clean, organized. Check in was smooth
At my consult, Dr Theriot was very nice. He explained everything I needed to know about my procedure and answered my questions. His assistant Lynne, was very helpful. She explained how things would go on the day of my procedure. Helped me decide if I wanted local or IV and reassured me they would do their very best to keep me comfortable during the procedure as she knew how nervous I was about it. Check-​out was a breeze. The insurance rep explained costs thoroughly, I knew exactly what to expect cost wise.
The day of the surgery I was Amazed at how fast Dr. Theriot and Lynne worked. Fast and precise. Those wisdom teeth were out in minutes ! He was awesome! I could tell he had done this once or twice before :) I highly recommend Dr Theriot and his team. I am very happy with the outcome of these visits.
Wisdom Teeth and any oral surgery is a pain but going to people who are great at what they do helps ease the nerves.

No one enjoys oral surgery. I have huge anxiety over any dental procedure, much less an actually surgery. I went to Austin Oral and Maxillofacial Surgery to have two teeth extracted, and they were great. They we so friendly and helpful. They could tell I was nervous, and did everything they could to make me feel at ease. I would highly recommend them to anyone. Dr. Theriot was outstanding. He is very genuine. His staff was outstanding. Every person I came in contact with was so friendly and treated me with such good care. I plan to go to Austin Oral and Maxillofacial Surgery (and Dr. Theriot) if I ever have the need for mouth surgery again. (Crossing my fingers that I don’t, though.)

You know what sucks? Having to get all 4 of your wisdom teeth out at once… when you’re 43. That’s what happened to my husband on Friday. But, at least judging from how I saw that he was treated and the whole ordeal was handled, this place is super patient-​focused.
First off, he told me that his appointments have always been very prompt. He’s never had to wait more than 5 minutes in the waiting room. The same was true for his wisdom tooth appointment – it was scheduled at 9am, and by 9:05, they’d called him back. They told me that it would take anywhere from 45 mintues to an hour-​and-​a-​half, depending on how difficult things were once they started the surgery. But they called me back to recovery about 50 minutes later! The nurse very carefully went over the post-​op instructions, answered my questions, and showed me how to pack his jaws with gauze (poor baby). The oral surgeon also came and spent time with me talking about the procedure, answering questions, etc.
We were out of there and home resting by 10:30am. And since they’d already arranged to have his prescriptions filled ahead of time, we didn’t even need to go to the pharmacy. They called and checked in on him that afernoon (he was doing fine), and he has a follow up appointment later this week where I”m sure he’ll be seen promptly and treated well.
Lord, I hope I never have to have any oral surgery, but if/​when I do, I hope it can be scheduled with this practice.

Dr. Grant is amazing! He’s very warm and friendly. I saw him back in 2007 to see about getting my wisdom teeth out. I ended up having a benign tumor on the right side of my jaw and Dr. Grant and his staff were awesome throughout that whole ordeal.
I was at his office again to finally get my wisdom teeth out and was not disappointed by the staff that prepped me for oral surgery and Dr. Grant, again was superb. I would recommend him to anyone needing oral surgery.