Austin Eco Cleaning

I too hate to leave a bad review, especially when I paid half-​price via a Living Social deal for their services — but YOWZA. It wasn’t even worth half-​price. To begin, it was very hard to schedule services with «them» (I think this might be a one-​man show) and I had to contact him to confirm half-​hour before our morning appointment because I never heard peep from him after booking the appointment months ago (disconcerting).
And then — OUCH! — he didn’t clean our master bedroom or bathroom AT ALL, despite us obviously expecting him to (clean linens laid out on a stripped bed etc). I guess maybe those weren’t included in the deal, but WOW would it have been nice if he’d called to ask if we wanted to upgrade (or asked about it on the phone when we booked the appointment!). I would totally have paid an extra few $$ to have the one bathroom and bedroom **we actually live in** cleaned, as opposed to a home office and guest room!!! SHEESH!
Also, even where he did clean he didn’t empty paper wastebaskets, straighten throws/​pillows on couch, dust everywhere, etc. Sigh.
Off to go clean house now… :-(

I don’t like leaving negative reviews but people be warned.
I bought a Moolala deal that was going on with this company. I thought, «Great! They’ve got great reviews. Should be a great experience!» Wrong. I didn’t even get to rate the actual cleaning staff because I never got past the appointment-​making stage.
I called to book the appointment and was instructed to request an appointment via email. I did that and received a response that day saying that they had February whatever-​date available. I said that would work but to let me know if anything else came up earlier than that. I also asked what preparations needed to be made. I never heard back about that or with a confirmation so I emailed and called multiple times before that February whatever-​date and no one ever got back to me.
Then, lo and behold, on the day they had down (but never confirmed with me), they called me while I was at work saying they were at my apartment. I told them that no one ever got back to my many emails or calls letting me know if the appointment was confirmed or not, what preparations to make, etc. (I have a dog that I needed to make arrangements for as well) and that I assumed they weren’t coming. He apologized and said someone would be getting back with me to properly make my appointment. Two days went by and no one ever followed up. So, two days after that, I left various emails and voicemails to the company AGAIN.
I don’t think I was asking for much except a little communication here so that I could properly plan for their arrival.
Eventually, I got tired of the headache and asked Moolala for a refund based on their unprofessionalism, lack of communication, and complete waste of my time.

Matt did a better job as one person than the last 3 services I have used have done with 2 people. He was thorough, and he had a lot to work through, as we are definitely not the neatest of people. He moved everything, neatened up as he went, and left the place smelling fantastic (not like perfume, just a nice, clean smell). We have two dogs and a cat, and the house no longer smells like any of them. It almost smells like. .. watermelon. It’s very pleasant when we come in the house, a nice surprise.
He arrived right on time, had no problem with my big dogs harassing him, and when he ran out of time he offered to finish the rest of what I wanted for a very good price. He also offers a discount to Love-​A-​Bull members, which is really nice.

Matt the owner came & cleaned my house — he did a great job and I have no complaints. I know how hard these guys work, especially when running specials with MooLaLa or any other «groupon» type service. I appreciate his good attitude, punctuality and good job.

VERY disappointed!!! I WANTED to love Austin EcoCleaning, but I can only describe their work as half-​ass, at best. I bought a Living Social deal because I like to «try before I buy» (totally commit and spend $ 150 on a service if they suck) and I was hoping for them to be my monthly cleaners. NOT! They were professional on the phone and with the appointments, Matthew (the owner) seems likable enough– but really– WHO comes to clean a 2,200 sq. ft house ALL BY YOURSELF? I specifically mentioned I was mostly concerned about the floors and he left without even mopping– JUST vacuuming. I have hardwoods all downstairs. To be honest, I thought he would come in, access the situation, tell me how much *more* it was going to cost than I already paid for the voucher (that’s how those deals typically work) and I honestly was ready to pay more so my house would be TOTALLY CLEAN. Let me also mention that I am a clean person and I spent 3 hours cleaning my house BEFORE he even go there. I took out all the trash, there were no dishes in the sink, no clutter anywhere, clean bathrooms by most standards– but I still needed the counters scrubbed and the toilets brushed out, even though they were still fairly «clean». I don’t let things get too dirty, so his work wasn’t that difficult. In 3 hours, all he did was WIPE down SOME of my counters (no scouring) dust a FEW things and vacuum. And then he left things in disarray (who does that?!) like the bathmats not put back where they belong, the 2 books on the coffee table were not put back, and he didn’t even have to empty a trash can! HOW CAN YOU CLEAN THE BATHROOM AND NOT WIPE DOWN THE TOILET? If he wouldn’t done half the work, but at least done it 100%, I would have been more happy then feeling like I had to go back and clean (again!) after he left. (which I did).

Oh wow. Matthew and Jordan just left my house after three hours of cleaning and I am thrilled! My houses hasn’t looked so clean since we moved in. Even then it wasn’t THIS clean. I purchased the deal they ran on Plum District a while back so i could have some help cleaning before a party we were throwing. They cleaned baseboards, windows, microwave, back splashes, window sills, floors… All of the things I don’t normally have time to get to. I love that all of their cleaners are chemical free. It’s how I clean so I appreciate a cleaning service that does the same. On top of that, they were so friendly! I wish we had the money to have them come by more frequently, but for the occasional help with cleaning, we will be using them again!

Matthew did a very good job and I am very picky, missed one area because he ran out of time, but I am going to be using them every week, the price is just right for me, and so long as they keep up the good work they will have me as a loyal customer

I got one of those groupon-​type deals for a 3 hour clean from Austin Eco Cleaning and it was definitely worth it. Matt is great and fit a great deal of cleaning in that time frame. Like someone else mentioned in their review, the house smelled good too — not like harsh chemicals. We have young children and pets so using a green cleaning service really appeals to me. I’ll definitely use this company again.

Sinks, windows, baseboards, stove, microwave… I checked everything and it was all cleaner than the day I moved in. And it smelled nice when I first opened the front door, not all chemically like some other services I’ve used. Great deal for the space, everything was perfect and eco friendly to boot. Definitely recommend these guys.