Austin Dental Spa

For anyone who struggles with going to the Dentist, Austin Dental Spa is your solution. They were highly recommended and it’s deserved. I was impressed from the very first visit. Full examination, pictures, X-​rays all followed by a detailed assessment and plan of action. The staff is fantastic. They are personable and friendly, they call you by your name and have a genuinely caring attitude. And surprisingly, we had a lot of laughs. I had extensive dental work done, culminating with veneers. Dr. Jordan was fantastic, and she always had excellent assistance. During some of the more lengthy procedures, they have a masseuse to massage your hands & forearms. (That really helped) All of this cost $$, and again, Meg and Angela were the best. Whether it was regarding insurance, an HSA or FSA account, or Care Credit, they have it down. Full explanations, and very accommodative. And perhaps most impressive of all, I have had multiple visits over the last 3 years. Every single time, Dr. Mark Sweeney made it a point to stop & visit with me. His group cares, because Dr. Mark cares. I can’t say enough about the quality of care and the professional attitude at Austin Dental Spa. I am very very pleased, and I have the smile to prove it. JP

I have had a ton of dental work done in the past 5 years, by many different dentists. Austin Dental Spa if by far the best place I have been. The office is very nice, everyone is super friendly and helpful, but I keep going back because Dr. Jordan Slagter is the BEST! I recently was in for a series of 3 visits to have a tooth that has a root canal whitened. I had been to another dentist who gave me whitening trays, and said, «Well, this could make it way worse by making it more noticeable by whitening the teeth around it or it might make it better. It’s only $ 20 try it!» Umm I am not really looking for a discount solution here that results in me having one yellow tooth.
Dr. Jordan went over all my options and the likelihood of each being successful. We agreed on a treatment plan that I was comfortable with and I really didn’t mind going for each visit. I experienced absolutely no pain, she talked me through every step of the way, and made sure I was happy with the result. You can tell she really cares about her patients and takes her time to make sure you are on board with your dental plan and happy with the outcome.
I absolutely recommend Dr. Jordan and Austin Dental Spa — they are the best!

I drive all the way from South Austin to come here and I never dread it. The office is very clean, friendly and professional. Everyone who works here is so nice and they really care about their patients. I go to Dr. Jordan Slagter who is amazing. She’s the best dentist I’ve ever had! She is young and fun but is also meticulous and professional at the same time. I can’t recommend her enough. So far (and lucky for me) I’ve only been in for cleanings and xrays (no cavity club!) but I completely trust the practice & Dr. Jordan so I’m not worried if something not so fun ever comes up. As an added bonus they offer hand or foot massages while you’re getting your teeth cleaned which really helps me to relax. I don’t have dental insurance at this time but I find their prices to be fair and totally worth it for the amount of service I get. When you leave you get a bag of goodies including chap stick and who doesn’t need more of that? But the best thing you leave with is a clean happy smile :-).

A friend recommended Austin Dental Spa last year. She was as nervous about the dentist as I so this was worth a shot. I’m beyond impressed by the staff, Dr. Sweeney and Dr. Jordan.
Unfortunately I have some problematic teeth that need extra care these days. I’ve been to Austin Dental Spa about 6 times in the last 6 months for various reasons from tooth chipping to gum issues. They ALWAYS fit me in quickly and are prepared to answer all my questions.
Perks; Hand/​feet massage during your apt, hot neck towel, gas is included and the best thing, Dr Sweeney always remembers you. He is such a genuine down to earth guy.
While I still don’t relish tooth scraping, I’d prefer to do it in a calm environment that I trust. Yes, you do pay more for these services as they are never «in network». That can be difficult but I plan to stay here as long as I can.

My wife recently went to Austin Dental Spa based on a recommendation from a friend. When she called up to make the appointment and asked if our dental insurance was accepted there, the receptionist told her that it was. She had a X-​rays and cleaning done and was then informed that she would owe over $ 200 in out-​of-​network charges. She takes blame for simply taking the receptionist’s word and not double checking that this dentist was in-​network. This is a response from Dr. Sweeney when asked about the out-​of-​network issue:
«As for the in-​network issue, I am surprised because I have never been in-​network on any plan, and everyone here knows this and understands why. Once contracted with the insurer, out fees are set by that insurer (and they are all different!), so we are now getting 25−30% less than our normal fee»
I would suggest that the front desk staff offer up this information to new customers, rather then have them find out the way my wife did.

Debbie has worked here for 20 years and out me at ease. Dr Sweeney and Dr Jordan are genuine, down to earth and it’s relaxing. You wouldn’t think of it as a chore. Totally earn the five stars!

FIVE star dental office for almost 30years. Dr’s and staff are amazingly comforting to children and adults. Don’t let the name throw you off, the Dental Spa charges the same as other offices.

Dr. Sweeney and his staff are amazing. Been going here for 8 years, love the service, professionalism and personal care. They work hard to make the dental visit as painless as possible. They also offer complimentary hand/​arm massages during the visit. Be sure to check with your insurance provider because some do not cover them since they are a «spa» and do a lot of cosmetic work. I’ve gone for regular check-​ups and routine work and they have been great, high-​five!

I had a appointment today for a Cerec crown on a back tooth. Nothing to say Doc Craig Braun was very nice so was his assistant April. I went in for a specific reason i was uncomfortable with a old crown and I needed a new one since the old one was falling apart. And thats just what I got a new crown that cost me $ 1900 ;(

Best dentist ever. I no longer live in Austin, and let me tell you people, do not miss out on this guy. Haven’t been able to find another dentist like this. The experience is so relaxing and enjoyable! Yes at the dentist! I went here for 5 years and never understood why people didn’t like the dentist. My first try at a new dentist here and I quickly understood why! Wish I could still go here.

Before I review the issues I’ve encountered with Austin Dental Spa, I’ll first mention their strengths:
(1) During my visit, which was for a biannual cleaning, members of the staff were friendly.
(2) The dental hygienist thoroughly cleaned my teeth.
In general, that would be enough to qualify as a great experience, right? Well, let’s review what went wrong:
(1) I was in the dental chair for over 1.5 hours. I’ve had thorough cleanings that took less than half of that time. I declined the hand massage and heated neck towels, so all this time was just for the cleaning and exam. And, I keep my teeth in great condition, so they weren’t spending this time hammering off the plaque!
(2) In addition, this is the most expensive dentist that I’ve ever visited – by far. I was charged $ 468 for a cleaning and X-​rays. I didn’t even get a full set of X-​rays; if I had, the cost would have been even more. (Full disclosure: I chose not to get a full set of X-​rays.)
For purposes of comparison, the standard charge for a dental cleaning and exam for adults in Texas ranges from $ 58 — $ 78. Periodic X-​rays typically tack on an additional $ 83 — $ 106.
(3) A month after my visit, they charged my credit card a second time. Please note that I never received a bill beforehand; instead, I received an «account history» that indicated they had *already* billed my account. When I called them, they claimed that when I agreed to allow them to refund me if insurance covered more than I’d paid out-​of-​pocket at my appointment (over $ 100), I was also allowing them to charge my card for any other expenses.
I ended up paying them, just because it was too difficult to dispute it through my credit card, but I’ve made sure that none of my friends, family, or coworkers will ever go there.
So I paid over $ 200 for a cleaning, and I do have dental insurance. Please be aware of their billing practices if you decide to go here.

My husband loves this place. He loves it because his teeth are built like a brick house and doesn’t have to receive extensive work. Mine on the other hand make a mockery of my flossing.
Pluses– The office has a 80s Miami vibe complete with the neon and geode. Gotta respect the hand massage. Dr. Sweeny and staff were super personable and respectful. Also saw copious use of the gas which is awesome.
Minuses– The COST!!! To fix my chipped tooth was $ 1000 dollars more at this dentist than my usual one. Basically double the price. Yeah, a hand massage wasn’t worth that much. Also at my visit they patched my tooth with a temporary filling that they said would last until I was able to come back (after having a baby in 3 months) and it fell out after 2 weeks.

I found Dr. Sweeney soon after I moved to Austin from SF and it has been a pleasure all the way along — even through the root canal I had two weeks ago. Dr. Mark took the time to do it right, find all the problem areas, and render my poor tooth pain free.
Just to show how nice they are, for my follow up visit they called me to let me know they were running late and offered me a later appointment that afternoon — and then gave me a Starbucks card as a thank you for rescheduling. Nice folks, every one.

If you have a fear of dentists and want to be put at ease, this is the place for you. Or, if you just wanna escape work for an hour to listen to great music and get a complimentary hand & arm massage while you get your teeth cleaned, this is the place for you.
They have the latest technology, the friendliest staff, and a dentist who is The Most Interesting Dentist In The World (for proof, check this out:
). I’ve been going to Mark for years after a good friend referred me to him.
Mark has always taken great care of me and as a bonus, he makes me laugh. Now THAT’s a great dentist. Just don’t tell him I’m eating Sour Jacks candy by the handful as I type this.
I couldn’t recommend a dentist and his staff any more than Austin Dental Spa.

This was our family dentist for years before we moved south of the river. I found Dr. Sweeney to be personable and quite hilarious. This is remarkable considering my deep abiding fear of the «chair».
My son was teeny when we were patients and he has inherited my irrational fear of dental visits. These guys always put him at ease and he actually began to look forward to his next appointment! Additionally, they had no problem giving me the gas which for some inexplicable reason is a problem for more than a few dentists out there. You know who you are. Relax me people!
And they did. They even offer hand massages! Bonus because they used to have a HOT dentist working there, but I believe he has moved to another location.

I went in today to get a cavity taken care of. Everybody was just as friendly as always but there was one thing that bothered me.
The dental hygienist asked if I wanted Nitrous Oxide before the doctor came in. That was a no brainer! I’ve never really been that affected by it but for some reason I felt amazing today.
Anyway, even though I was all high on the laughing gas, I still had a pretty good sense of time and was aware of my surroundings. That’s why I asked the hygienist how much longer it would be when I realized I had been sitting there for awhile. The hygienist then informed me that the doctor skipped me and went to another patient because it was an ‘emergency’. Well thanks for letting me know.
I thought it was a bit rude that she didn’t bother to inform me of what was going on — even though she was sitting right next to me waiting for the doctor! Just because I’m on laughing gas doesn’t mean you don’t have to let me know what’s going on — I had another appointment an hour and a half later which I was late for because of this (the actual procedure took no more than 15 minutes).

I’ve been going to Austin Dental Spa for about 10 years. I had a major fear of dentists as a result of traumatic childhood experiences with military dentists so I’m always wary of new dentists. From my very first visit, Dr. Mark and the hygienist put me at ease, enough so that I have never been to another dentist.
I’ve had a lot of stuff done over the years, so I can vouch that Dr. Mark does excellent work both routine and cosmetic. And the best part is he warranties his work for 5 YEARS! I think they’ve actually lost some money on me because of the 5 year warranty. haha
Everything is very high tech (digital x-​rays, water laser drill, the machine that makes crowns while you wait) and they are very generous with the nitrous oxide. They usually offer it to me as soon as I sit down in the chair (even if I don’t need any work done that day!) and they are happy to turn up the nitrous and turn down the oxygen when I request it (which is most of the time haha).
Everyone who works there is really personable and they remember details about your life even if you only see them twice a year. Amanda at the front desk is super sweet. I’ve had lots of «emergencies» come up over the years, and Amanda always finds a way to fit me in the same day. My hygienist Candice always remembers my vacations and that I prefer one massage therapist over the others.
Dr. Mark’s chairside manner is amazing. He tells some stupid jokes but they are funny for the most part. Even if your teeth are a mess, he has a way of making you feel good about things. He has such a positive outlook on life that you’ll feel happy even after he performs a root canal on you.
The only thing I don’t like about Austin Dental Spa is the music they sometimes play… but with enough nitrous, I hardly notice the crappy tunes. :)

I never thought that I’d actually *like* going to the dentist.
Nikki is, by far, the best dentist I’ve EVER been had. (And she’s adorable.) She listens to you, gives you kind practical advice, genuinely cares for you and your health, and you can tell– is just really good people. Everyone on their staff is fantastic– the dental hygienists and even the receptionists!
I’ve had to be back a few times for work and every time I’m there they are on time, quick, super smart and explanatory… I am SO thrilled that I took my friend’s advice and went there. They really treat me like a queen each time I visit.
THANK YOU all SO much!

Recently I had been experiencing some anxiety when it came to making a dental appointment. I saw the reviews on Unilocal and decided to give Austin Dental Spa a try. Boy, am I glad I did! I had an absolutely amazing experience.
The staff there is top notch. I was checked in by a very nice receptionist (Merideth?) and was asked to relax before calling me back. I only waited about 10 minutes and Candice came to get me.
She first showed me around the entire office/​spa and introduced me to everyone she saw. She then asked me about my dental history and we talked about my recent anxiety. She was absolutely wonderful, charming, and gentle when it came to cleaning.
The next part was my favorite part and that was the hand and arm massage. Oh lord, that felt good. I was able to drift away is massage heaven despite my mouth being wide open and my teeth being flossed.
I met Dr. Niki Latiolais first. She sat and talked with me for a few minutes to get to know me before she did a check on my teeth. She was adorable and personable, as well.
Pretty soon it was time for me to leave and Candice was adamant that I meet Dr. Sweeney. He met me at the check out desk and visited with me for a few minutes as well.
Truth be told, Austin Dental Spa is more expensive than my previous dentist, but I will gladly pay the extra cost because this is a place I have no anxiety going back to. In fact, I’m looking forward to going back!

see my review for Dr. Sweeney under «Austin Dental Spa»