Austin Deck Company

Great company to go with for your deck and outdoor space needs! We had a pergola build by them, and couldn’t be happier. Abe was great at explaining the pros and cons of the ideas we had for the pergola, resulting in great looking addition to the yard and providing the most shade possible. Construction was scheduled before we expected even though custom brackets needed to be made, and completed quickly.
I would recommend them any day.

I can’t say enough great things about Austin Deck. We had a 30+ year old two-​story deck that was literally falling down. We needed to have that old deck ripped out and replaced. We also needed new railings and stairs on our other existing decks. We worked with Jim, and he was a complete professional. He listened to us and understood our needs. He made some extremely helpful suggestions about how to match the new deck to the house and to the old existing decks. Our only snag was that we went through the City of Austin permitting process. But after the Austin bureaucracy finally spit out our permits, Austin Deck was able to start work quickly. They did an absolutely great job, with fantastic attention to detail. They tore out the old deck with no damage whatever to the house. They poured a new footing for a support column. The old deck was supported by two 4×4 cedar posts. The new deck has the upper and lower decks each independently supported by three 6×6 posts! They used joist hangers throughout. Elephants could dance on this new deck! It is absolutely solid. The new stairs and railings all look great. They did a full clean-​up of the site. The whole project took about a week. Communication was great throughout the whole process. We are absolutely delighted with the final result.

Two words: exceptional experience!
We went into this process very reserved, since we were almost scammed out of our money by another company. Honestly, this was not necessary when dealing with Abe Oeltjen and Austin Deck Company.
We called them him out on Monday evening, for a quote. We received an excellent quote for our (~20′ * 30′) deck. Tuesday, we decided to go ahead and move forward, signed the contract, and asked when they could start (expecting a bit of a wait). They were waiting outside our house the next day at 07:00. Chris and his crew were 100% professional the whole time they were here. They even took a moment to fix a fence post for our neighbor, at no charge. They were fully open and honest about anything we asked, and always checked before doing anything that we might have an opinion about.
They completed our giant deck in two days (writing this on Thursday). They definitely overbuilt the frame, so it is not going anywhere. I will recommend them to anyone who ever wants any deck work done.
Great price, great craftsmanship, great people. 100% great experience.

We love our new deck. It is beautiful! Good quality work at a fair price. Abe answered all of my questions promptly and courteously. Everyone who worked at the house was pleasant. Thank you Austin Deck company!

Outstanding service Professional! We had them put on a deck at our school last year and their service, product, and value was exceptional. We needed another deck at a different building this year and asked them back. Great crew and management.
Highly recommended!

Knowledgeable, Attentive and Detailed.
We called 4 companies and 3 companies came out and gave us an estimate.
Austin Zen design unfortunately stood us up but we didn’t make an additional effort to contact them.
Being the first timer on making any addition to house, we had so many questions about it such as permit, what types of materials to use, etc.
We had a scrap book of the pictures of decks we liked and we had some ideas but we didn’t know exactly what kind of deck we wanted .
Austin Deck company stood out because it was only the only company out of 3 that not only knowledgeable but was willing to spend a lot of time to explain different options to us and made us lots of suggestions without pressuring.
Maybe we just got lucky Abe (our sales rep from Austin Deck). We mentioned to him that we liked the fence in some house in the neighborhood and he drove to the house to look at it that day and let us know that it was no problem to do the same fence.
The reps from the other two companies gave us exactly 15 minutes and one syllable answer for any question we ask.
After all the talking was done, Abe sent us 3D modeling of the deck and fence we discussed along with a quote. so we signed the contract with Austin Deck even tho they were about $ 1000 more expensive.
The guys came out to install was very experienced with good workmanship. The deck and fence came out exactly we pictured and we could not be happier.

Donny and the two contractors here were fantastic. I spent a ton of time looking for a deck company who I could actually get out to our house and provide us with a quote. Just a day or so after sending in my request Donny responded and was at our house that week. We booked him at beginning of June or so and had our deck completed first week of July. Took the crew 2 ½ days and our deck is beautiful! He came up with a fantastic design that we didn’t even think of and the craftsmanship is fantastic. Even after they were complete we felt a couple of boards were loose and he came back to reinforce them, not taking our check until he was happy with it.
Will absolutely be referring people to Austin Deck Company!

After reading the great reviews we decided to call and talk about some work needed on our deck. The person on the phone was very rude to my wife (did not get the name).
We will take our business elsewhere.

We have been wanting to get a deck added to our house for years, and finally were able to do it this year. Abe was our contact person and he was just fantastic. He worked with us to mesh what we wanted, with our budget. They were actually able to start work on our deck WAY ahead of expected schedule and actually finished it more quickly than we’d expected too. It’s a beautiful deck and we really couldn’t be happier.

This company built a very high quality pergola for us. Abe was fantastic to work with and helped us get approval from our strict neighborhood association for this added structure. Highly recommend this company!

ADC built an amazing deck for my home. Abe listened to my grand ideas, then was able to get me to understand the elegance of simplicity. We built a deck that, while not complicated, is truly a piece of art. attention to detail was paid and i cannot recommend ADC enough.

We had Austin Deck Company do a large deck project for us in the fall of 2014. Dennis was our contact person. We were very pleased with our interaction with them, the construction process, and the final product.
Our project was a retro-​fit. We used existing posts but put down new Trex decking and a complete new rail system. Dennis worked with us on the design and meticulously planned out each option.
The two individuals who did the work were here about 3 weeks. They were courteous, competent, and a pleasure to work with.
We are very pleased with the results and have had numerous complements on the final product.
Overall, we view this company as very experienced and very competent.

My review is based on our initial consultation with Abe. We haven’t had any work done yet…
Abe showed up only slightly late and was apologetic. He seemed very knowledgeable about decking, wood, etc. I was inquiring about a repair/​rebuild of our old deck as well as a possible pergola construction. Although he delivered somewhat bad news — we would need a complete tear-​out and rebuild, he was very up-​front about needing demo and building permits for our job, and I felt confident that things would be done by the book.
After peering under the deck we have, and seeing there is a decent-​sized patio there, he suggested we might just consider tearing out the deck and using the patio, as it would put us down on the level with our pretty flowers, etc. He said we might try that for a while to see if we like it, and we could always rebuild a raised deck later. His words were «Why do you even have a deck? You don’t even need one!» I appreciated his thoughtfulness, honesty, and ideas.

these guys are awesome, they fixed my deck for a good price and within the time i needed it for a big party, i didnt even know about all the damage underneath, but they pointed it out to me and taught me how to prevent it from happing in the future! great job fellas!

Be sure to get a few quotes. We had Austin Deck bid on a job for a simple, no frills deck and their cost was around 3x what another competitor bid.
We went with the competitor (Betts construction) and have been very pleased with the result.

We had Austin Deck both strengthen an existing deck and do a full replacement of decking around a pool with a curving edge. Every aspect of the project was done exceptionally well. The qualify of the work was professional, they met all schedules and the price was fair. I have already recommended them to others and would not hesitate to do so in the future. This was a complex project and they pulled if off without a hitch. Really top notch work.

They built a deck for me over 15 years ago. After such a long period, there were a couple of places where the deck was less than structurally sound. I called and they came out and inspected my deck and then repaired it for a very great rate. I will definitely use them again.

This was my first time using a contractor. I was very impressed with Abe’s knowledge of the composite wood that I had chosen for my deck project. He made me highly aware of warranty and code compliance issues during the bidding process. I’m very indecisive and Abe was very patient! His expertise and professionalism won me over even though his bid was not the lowest. There were some misunderstandings (during and after the project), but he resolved the issues quickly with excellent customer service. He even helped us out with our HOA application/​approval process. We only found 2 screws in yard in the weeks following the project which is good (IMHO) considering it was a 14’x14’ deck. The cleanup was very important due to our barefooted toddlers. We love our new deck and enjoyed working with the Austin Deck Company Crew.

I always like to wait awhile before reviewing stuff, especially contractors, because lets face it: Hiring folks is never a perfect process. Even the best of experiences typically has a point or two where you second guess whether that was the right outcome or not.
That being said, its now been about a month and I think its fair to give them an honest assessment.
The thing about Austin Deck Company is that they will do a good job for you, but they will not do a great job. However, they will charge you the great price. We hired ADC to remove our aging deck/​frame and replace it with a brand new frame and composite deck.
The scope of the project was a complete ‘scorched earth’ reboot: Remove everything to the ground and build it from scratch. I think this is important to call out, because this really gave ADC complete control of the entire process with no challenges like having to bend to this or that. The space was theirs and they owned it.
Despite being contracted to remove all elements of the old deck, ADC chose to only dig out about half of the old concrete footings that the old deck had. Instead they just sawed the supports off at ground level and tried to cover some of them with dirt. The workman did not remove some of the other physical materials from the old deck (garden stones, etc) but I went ahead and did this myself as I wanted to move the project, which had legitimately stalled due to rain, ahead
The new frame went in very nice — I give full credit that this was a success and I am still very happy with that element. And the decking itself went on very well, although I am afraid that is about all that did go as expected. Despite a clearly defined conversation and subsequent email, the ADC project coordinator took it upon himself to customize the deck by cutting a hole in it, even though we had discussed the option and he had been told in writing not to. That decision nearly put the project in serious jeopardy.
A few days later the deck was installed and the posts and railing up, but I was very disappointed at the lack of detail work that remained undone. For example, the railing made sinking the mounting screws difficult, which I can understand, but that left a good quarter inch of the screws sticking out at a 30 degree off angle. When I raised the issue, the ADC coordinator shrugged it off with a comment about how hard it is to get them all the way in. Not exactly my problem as a customer in my opinion. Also, the railings were not exactly even level. That seems like something that could have been avoided by simply measuring from the deck up and marking the target spots with a pencil. Another key misstep was the way the workers tried to discard their leftover cement through our fence to the green belt behind our house, coating the bottom railing with cement.
Eventually it was all done and I have been using the deck for about a month now and it feels very solid. The edges are clean and straight, and my family is looking forward to using it for years to come. However, I expect we’ll still be picking up discarded screws from the workers out of the grass that whole time. We’ve lost track of how many dozens of screws were littered about the job site, and my favorite, the discarded razor sharp metal pieces trimmed from the railing scattered in the grass around my infant son’s sandbox. Very disappointed about that.
I am glad I had the work done, but if I give it too much thought I cannot shake the feeling that I did not get the top notch quality I was actually charged for. Although I have no plans to ever redo the deck, if I did, I would likely go with a different vendor next time.

Austin Deck Company did a great job restoring our deck. A previous owner of our home had originally built the deck and pergola several years ago, but it had begun to fall apart. Austin Deck Company was able to remove the bad wood while still keeping parts of the existing structure that didn’t need to be removed.
The end result is a great-​looking deck that we are actually able to enjoy. I’d definitely recommend them.