Austin Auditors

Great service, very courteous employee and helpful!
Judy G.

The owner, William Marshall, and his staff are such stand up individuals. We had some minor confusion where I was mostly to blame, and William offered to «meet me in the middle» on the issue. As a Realtor, I can tell you that few other companies do this. Austin Auditors is, and will continue to be my «go-​to» for Travis Co. mandated energy audits.

We had to do an audit and they made very simple for us to communicate and get it done. I’m surprised how easy this went. I usually have bunch of issues with audits but this one went very smoothly. They are a little pricey but I would use them again and I think you should too!

Wow! Fast. Friendly. Good price. Easy to work with.
We needed to get an audit done at the last minute, I got a call back in the evening (after 5pm) and we get it set up for the next day.

These guys were able to work around the schedule of five different tenants on a property and still get the report back to us on time. Prompt and reliable!

Austin Auditors were recommended by my realtor. They inspected my home and provided a detailed report very timely. Kurt completed my audit and he was very professional. He was considerate of my home and explained what the audit entailed.
I appreciate excellent customer service and that is exactly what I got!

We had William out to do an energy audit on our home as we are in the process of selling it. He was professional, efficient and very pleasant to have in the house. He explained everything he was doing and made the process very painless. Fortunately, the energy audit we had 10 years ago was still holding, so we won’t have to worry about that when an inspector comes around.

Worth it. A thorough audit well explained from start to end. Made recommendations about what changes were cost-​effective and –as important — what were not (radiant barrier).

I had no idea what to expect, and I’m skeptical of just about everything when it comes to randomly selecting someone for a service that I know nothing about. If you’re like me and really bank on the value of sincerity and integrity to make up for the unknown in these circumstances, Austin Auditors is who you will choose to work with.
I caught William just before he was leaving for vacation but I had to get something done quick, couldn’t wait. With a packed schedule and preparing to leave he still found time to squeeze in my appointment on short notice. Not only that, but he had the preliminary report to me within a day or two, and didn’t ask for a dime until he was able to complete the service with a follow-​up meeting that we agreed to push out a few weeks because the preliminary report had the exact detail that was urgent for me to get.
I don’t know if there is a standardized report that they all provide, but what I got in email, also on disc, and ultimately in person for detailed discussion was more thorough than I had anticipated. Want to know where inefficiencies are? Approximate cost to address? If there’s a city or federal program that can help with it? What the estimated return on investment is? Yes, I did too and that’s what you get with this report.
William has a thorough understanding of all these things. With this report in hand I’m able to sit with my wife and target those items we can do in the short term for maximum benefit, but also decide which items may be more than it would be worth if we don’t intend to stay in the house.
I can assure you this, there will be no such thing as a low rating for Austin Auditors… ever. It’s literally impossible. With William’s personality, knowledge, and thorough presentation of results there’s just no way it can happen.

Having lived half my life in the emerging economies (ahem!) has made me understand the value of a saved watt or a drop of water. Load shedding, water rationing et. al.
We live a very sheltered life out here. But it is also the time to hunker down and prepare for a future where utility bills will inevitably rise. Bloated government and a debased dollar to blame. This is the context in which i requested William Marshall’s services for a house we are trying to buy.
A comprehensive audit, report and a great follow-​up meeting. Exceptional value, especially for someone trying to save money over the long term. Highly recommended!

William from Austin Auditors came out for a comprehensive audit of our place last month, and the service was exactly what I hoped for: friendly, professional, and thorough. His report has given us tons of options for improving our house’s energy use, including the information we need to prioritize our improvements. And the best part about it all might be the follow-​up: William’s still answering my obscure follow-​up questions several weeks later and seems happy to be helping out.

I recently received an inspection from William and was really impressed. I told him up front that I was focused on DIY fixes, and he geared his report around the things I could fix myself at a low cost. He also pointed out fixes I could have done professionally for without paying anything out of pocket by using governmental rebates. He answered all my questions, and even offered to direct me to suppliers for the materials I would need of the energy saving products. I’m pretty sure the audit is going to pay for itself in short order.

William did a great job auditing our house recently. He confirmed several problems I suspected our house had and also found several others I was completely unaware of. Since then we’ve fixed the most serious inefficiencies and we’ve seen a definite decrease in electricity usage and, even better, a significant increase in our comfort.

I used this service recently and was able to find out about a number of ways to make my home more efficient. Our home is only 6 years old, but we had noticed our energy bills had been higher this last summer and we wanted to get ahead of this summer’s Texas heat. William was able to identify a number of items that we are now addressing. Weather stripping, duct sealing, AC servicing and added insulation were the major items that will give us greater efficiency. I have recommended his services to 3 other people and they have had equally positive things to say about his work. Hopefully the summer’s bills will be lower after we get all these items taken care of.

Absolutely professional! William of Austin Auditors arrived on time for our appointments and was ready to get to work. He was efficient, prepared, thorough, and nice! He was responsive to our questions and researched answers that he couldn’t provide on the spot. HIs suggestions were practical and helped us decide where our money would be best utilized. This audit definitely exceeded our expectations.

William, the owner of Austin Auditors, inspected our house this week and had lots of good recommendations that I hope will help save on our electric bill and improve our health. What I liked most about my experience with AA was the emphasis on easy fixes with near-​term returns on investment and also the professionalism and friendliness with which William completed his work.
We recently moved to Austin from San Francisco and while home prices are cheaper, I found that we were getting killed on utilities — and not just in the summer. William identified a number of opportunities including attic insulation (est. 2 yr. break-​even), solar screens on westerly facing windows (est. 2 – 3 yr. payback), a thermal blanket on our water heater because it is in the garage (1 yr. payback), and special plugs for our pulley windows. Some projects that I was considering like replacing the windows, he said would probably not generate a positive return. I also felt like William had my health as a concern when we talked about floor insulation, which is probably negative ROI on energy, but works as a moisture barrier to improve air quality by lowering mold development.
Another benefit that I found of working with AA was their knowledge of the rebates and tax credits available through Austin Energy, Texas Gas, and the federal government. While not something I wanted to sit around figuring out, our eligibility for these credits will definitely factor into the work that we ultimately have done.
I am still waiting on the final report that includes as analysis of our ancient air conditioner, but appreciated the sample report that appeared easy to read and tailored to a specific audit (not pages and pages of canned info). Overall, I would recommend Austin Auditors. In my experience, they are friendly, knowledgeable, and trustworthy — I never felt like the audit was a sales pitch or as if I was being pressured to have the work done. Thanks AA.

William with Austin Auditors is my go-​to guy for Austin energy Audits. Not only does he have the best prices in the business, but he is fast, efficient and has a love of customer service that any professional can appreciate.
One of the things I like about Austin Auditors is that its not just about the audit, but William has value added services like suggestions to home owners on how to make their home more energy efficient and my clients really appreciate that.

We hired Austin Auditors to do an energy audit of our older home and to give us suggestions for what improvements we could make that would give us the greatest amount of improved energy efficiency for the least cost.
The result was the best experience we have had ever had with any service company anywhere. William did a prompt and incredibly thorough evaluation of our home. He spent a substantial amount of time with us before the audit getting specific information about our house and ensuring that he understood what we wanted the audit to address. He produced an extremely detailed and useful written report for us after the audit. He came back again after the report and spent time with us going over the report to make sure we understood it and to answer additional questions. He then followed up with us several times to provide additional information relevant to the report’s suggestions.
I would recommend Austin Auditors without reservation for any home energy audit. The report we received contained a treasure trove of information at a bargain price.

I called Austin Auditors right before the holidays to get an energy audit done on my house. William, the owner of the company, came out to the house on short notice and performed leakage tests on our ducts, a door blower test for air leakage around the house, and checked out the HVAC units and appliances inside and outside.
Knowing that we were on a tight schedule to get some of the cost-​effective work done quickly (my wife and I will be busy with a new baby soon), William gave me suggestions on what to fix before his complete report was ready. He also made calls to multiple businesses and contractors for me. In the case of some window glass replacement, he called two companies and negotiated a better price from the better-​reviewed company. For another repair, the contractor that he suggested did a great job and was on-​time and very affordable. All this in the week between Christmas and New Years.
I never got a sense that William was getting any kickbacks from any of these people. The estimates he helped us get were all very well-​priced and his repair suggestions were only for the things that gave us the best bang for the buck in terms of return on investment.
William went over the final report with us in person on a weekday evening to accommodate our work schedules, which was very helpful. Throughout the process, he was always very responsive to my emails and was eager to give us advice without pushing other services onto us. And we got the important items taken care of in time for baby. Definitely was well worth the price we paid.

These guys really know their stuff. I wanted to make sure I wasn’t losing money on my energy costs so I contacted Austin Auditors to come do an assessment of my 9 year old, two-​story home. After a few hours of watching the process I was left with a great understanding of what I needed to do.
Not only did William identify areas where I could improve efficiency he also ruled out what good things my home already had going for it. I thought more attic insulation was going to be the answer but I’m glad I called Austin Auditors before I installed more. Turns out the insulation is in great shape but it was the seals around the windows that are creating the draft in my house!
I’m looking forward to a comfortable winter in my home this year (and a cooler summer next year!) thanks to Austin Auditors. I would highly recommend them for a home energy audit consultation.