AMLI at Lantana Hills

DON’T MOVE HERE!!! People in the office don’t know what their doing and I’m having to get a lawyer to sue them. Worst people I have ever had to deal with.

I almost didn’t rent here due to the bad reviews from a few people (small sample size), but I have lived here a month and really don’t have any major complaints. The apartment is nice, the workout area is ample, the pool is pleasant and the staff has always given me no reason to complain.
The trash does overflow and the trash bin is unbearably stinky that I dread to take my trash, but other than that one little complaint, I am happy I moved here. The few maintenance requests I’ve made (and they were minor) were attended to quickly and fixed the first time.
The gates are always broken, but honestly the gates are only an inconvenience for the residents and don’t really do anything to slow down criminals that can tailgate in anyway. I don’t care if they ever get fixed.
In closing, I have no regrets for signing here and others shouldn’t let a few reviews scare them off. Meet with the staff and draw your own conclusion.

I’ve lived here for 6 months now. It seems like it’s always one thing after another.
1) Our water heater is always broken. I’ve had to call emergency maintenance to come out after hours at least 5 times.
2) The gates are ALWAYS broken. We purchased gate keys ($ 30 each) only to have entrance gates that don’t work. Well that’s $ 60 down the drain. It’s incredible that you even have to pay for it separately in the first place!!!
3) The trash overflows from the dumpster. Don’t we pay for trash?
4) Horrible flea problem. We treat our dog with flea medicine every month. However, ever since we have moved here, he is covered in fleas. Poor guy… One time, we picked 20 fleas off him after taking him outside for 5 minutes.
The staff is very nice. However, the management doesn’t seem to know what they are doing. One staff member tells me something, then another staff member tells me something different. There is no internal communication. It’s very frustrating.
Lastly, the wrong paint was used in our closets causing it to not dry properly. The result: white paint all over my clothes. Hundreds of dollars of damage to my clothes. They never apologized nor offered me anything to fix my problem. They offer gift cards to tenants that attend their parties… But they couldn’t offer me anything for my ruined clothing. Then, it took them 3 weeks to fix the closet. Their motto is maintenance requests solved in 48 hrs… What happened to that?
I really hope that management sees this and makes the necessary changes. This is horrible. I can’t wait to get the hell out of this complex.

Horrible place to live. They didn’t inspect the apartment properly before we moved in so we got white paint all over our clothes. To make it worse, they took 3 weeks to replace the shelves because they kept ordering the wrong parts and eventually just gave up on it and left us hanging. Staff is very nice, but one of the most incompetent teams I’ve ever had to deal with. No internal communication what so ever. Makes sense since they never have more than one person in the office. Don’t ever expect to get a hold of anyone there. Can only be explained by poor management and lack of interest from the top down.
Do NOT purchase the extra gate key… (yes you have to buy it). The gates are always broken so you never need it. Unfortunately the gate key gives access to the gym, which is also off limits because the system is always broken. It’s not enough that they nickel and dime you for EVERYTHING, but you can’t even use the amenities that you pay good money for.
Also, if you have pets, be aware! They have the worse flea problem I’ve seen in my 15 years in Austin.
They do have decent amenities, but that’s not saying much. Everyone around here has that. Put your money to better use at the Gables down the street or Preserve at Travis Creek.

We lived here for 2 years and it’s definitely one of the better apartments we’ve stayed at. The apartments have granite counter tops, mid grade appliances, modern fixtures and nice layouts. Our unit had a balcony with a great view of the hill country. The pool, 24 hour gym, and clubhouse are really nice. We never had any major issues and the maintenance guys here are top notch. They’re responsive, friendly and very knowledgeable. Parking here is plentiful. The entire complex is very quiet and peaceful.
As for the negative things about this place some of the staff as other reviewers pointed out aren’t very nice. Our least favorite person to deal with was some girl named Toni. She had a major attitude problem. Also they kept raising the rent and not in small increments either. The mailboxes kept getting broken into so finally they enclosed them in a locked cage. If you plan to move here DO NOT get a unit near the trash receptacle. In the summertime it smells like pure death once you get within 100 feet of the trash bins. Also it’s constantly overflowing with garbage. This place is dog friendly but there’s poop all over the lawns here which is pretty nasty.
Overall I have and would recommend this place to live.

I have lived at this apartment complex twice. I really like the layout and design of the apartments as well as the views. The pool is nice and I feel safe. I really like the 48 hour maintenance call turnaround time and I always found the staff to be helpful and kind. The downsides include hearing your neighbors, although I have found this to be a problem in every apartment I have lived in. The gym needs a serious update, particularly the treadmills and there are not enough recycle bins for the community. Overall however I would highly recommend this place.

I have lived here for two years not because they are that amazing it is more for the fact that I was stuck in a horrible spot. If you are looking for a community, you have picked the wrong place. I believe there has only been two official events put on at the location for AMLI residents. They place all of their other events out at the other AMLI, that should say something to you right there.
I do have to say that the residents have been a bonus about living here. But having so many issues happen over and over again without any change from the staff has just left me with a poor taste in my mouth. They ask for you to pay for maintenance on your yard yet they do not have sprinklers in the back. They told me to fill a pitcher to water my yard. So, my yard became horrible looking and instead of them fixing it like they were suppose to they charged me for it. I ended up getting my lawyer involved to basically have them reread their own paperwork.
Our mailboxes and cars are broken into way to much for living in 78 735. The carpets that they put into the place start to pull away from the walls only two months into living there and again they ask for you to pay for it. The «wood paneling» on the doors chip all the time and they just put tape onto it to hold it.
My air conditioning unit was leaking for over a month with notification and it took them a month to fix it. This in ending up costing each tenant about $ 50 more for their City of Austin bill.
Its not worth wasting your time or money here. And do not expect for your phone calls to be returned in a proper amount of time or any pressing matters for things that need to be fixed in your apartment to happen in under a week.
Toni may seem super nice until she gets you under a contract than she is a bully.

For the most part, I feel safe here. And that’s always a big plus in my book. There were some car and mailbox break-​ins early this year, but it doesn’t seem like it’s a common happening. The office did respond by putting lock and code on the mail rooms, however. The landscaping is beautiful, the pool is nice, the complex is kept clean. The new girl in the front is super-​nice and the assistant manager has won me over. The downstairs neighbor’s dog was incessantly barking for two periods of time months ago, which went on for weeks and was not handled quickly or effectively. But we chose to renew our lease because the AM heard what I had to say, apologized for her part in the incident and we got over it.
You will have the typical apartment living issues though. We’ve heard our neighbors fighting, we’ve seen cigarette butts tossed over the railing onto the ground (actually I think these might be the same people), and you can hear people talking in the breezeway and parking lot near your doors and windows. And in all fairness, I think the office found out about the cig butts because I haven’t seen them in a few days. You won’t be able to have a treadmill in your apartment, you can’t have a bird feeder on your patio, you can’t use your surround sound, you can’t leave your trash outside your door even for a short period of time, but if you are used to/​okay with these things, I’d say this is a pretty good apartment complex. We are anxiously waiting until the day we can get a house though.
Also, maintenance does a pretty good job, and they are nice and not creepy (huge plus), and parking is usually not any sort of a problem. The kitchens are modern with granite counter tops and stainless steel appliances. The apartment we live in has double sinks with a vanity, a walk-​in closet for two, and a study room. The prices did go up this year, but I’d still recommend this place. I wouldn’t have said that last year, but some things have changed for the better.

This place is pretty awesome. Peaceful, awesome pool, nice carpet, granite countertops, stainless steel appliances. Etc. The problems I read about online (cars broken into, mailboxes broken into) haven’t happened to my knowledge. The only problems I’ve had have to do with the people and not the AMLI (people not picking up after their dogs, upstairs neighbor is half elephant). Typical apartment complex problems. Can’t wait to move into a house.