Alexander Maureen M

I recently saw Maureen M. Alexander as a new patient. I had a chalazion, bump on the eyelid, and wanted to get it removed. I researched other doctors in town, and was quoted the best price with Dr. Alexander. The cost for the procedure at this clinic was about one half the cost of competitors. As to be expected, I waited a bit of time. I was well prepared by the receptionist when I made the appointment. She told me the in/​out procedure would be 1.5 — 2hrs. The actual procedure took about 10mins. There’s more… when I saw the doctor, she (the dr) told me that I would have to make another appointment to get the chalazion removed. When I informed her that the receptionist scheduled me for both the doctor’s visit and the procedure in the same appointment, the team made the effort to complete both, all within the span 1.5−2hrs. I say all this because I think it’s worth being really clear up front with questions, with this doctor, and any doctor, in order to know what you’re agreeing to in terms of time, cost, and what it to be expected. That way, if there is a mix up in communication, etc., it can be remedied. I hope this review is helpful!

I’ve been a Dr. Alexander’s patient for 17 years now. Dr. Alexander and her assistant Maria have always been courteous and professional. I had an emergent issue a couple of years ago on a Sunday and called the medical exchange. Dr. Alexander called me and suggested that I come to the office that afternoon. Thank you ladies for taking care of me all these years-​look forward to the next 17!

Dr. Alexander is fine overall. I came in because of some funky crap going on with my eyelid. On my first visit I waited about 30 minutes in the waiting room and was called in and seen almost immediately by the assistant. However, about another half an hour passed before Dr. Alexander came in. Today I went in, waited in the waiting room for about half an hour, was seen quickly by the assistant and waited about 40 minutes before Dr. Alexander came in to shoot my eyelid up with novacaine (sp?). Clearly you would assume the procedure would follow soon after. Nope, Dr. Alexander then saw other patients for the next twenty minutes while I sat there with a dead eye. When she finally did get to the actual procedure it was not that bad, it wasn’t pleasant, but overall not that traumatizing. She’s a nice enough lady and seems to be skilled in her practice but the wait time is just absurd. My biggest suggestion would be to reduce the number of appointments in a day as it seemed like she was totally overrun and had a very hard time keeping up with the schedule.