AJ’s Cyclery

These guys always seem to have what I need, their prices are good, and they are laid back and friendly.

I am a very beginner cyclist and prior to walking into AJ’s I had never set foot into a bike shop. I have to admit that I was nervous walking into a shop for the first time and that I would encounter some snobby salespeople. This was not the case at all! Don greeted me immediately and asked what he could help me with. He spent a lot of time talking about the different bikes and letting me try them out. I needed time to think about all I had learned that day and there was no pressure to buy.
Another day I went in to buy a helmet for my daughter’s Christmas present. Mark was very helpful at explaining the differences between a bike shop helmet and a big box store helmet. The helmet I purchased there was the same price I would’ve paid at a big box store, but better quality.
I went in recently to buy a pair of socks. The store was packed with customers. Everyone was busy helping customers. Christine stopped what she was doing to acknowledge me and let me know she would be there to help in a minute.
Customer service is great at AJ’s. I always get a friendly vibe and feel welcome anytime I come in. It has made my cycling experience very positive and I plan on keeping them as my go-​to bike shop.

I’m lucky to have stumbled across AJ’s! I went to the other bike shop across the street from AJ’s first, but I guess my 400 – 700 budget wasn’t good enough for their attention, so I left. While making the uturn to go back home I noticed AJ’s and decided to stop in, I hadn’t heard of them before. I walked in and Don was excellent with helping an amateur like me. He was more than happy to help me out finding a bike, adjusting it for me, explaining the ins and outs of the bike and letting me ride it around a bit. I walked out with an awesome bike at a great price, I’m really happy. Stop at AJs first if you’re thinking about going to the other guys.

Good alternative to «that other bike shop» on Parmer (where I had an uncool experience). Only one hiccup at AJ’s – I went to get some tubes for my mountain bike and couldn’t remember what type of tubes I needed, and the guy working there and I both guessed wrong. Had no trouble exchanging them two days later, though, so all is well. Now to see if I remember how to change a tube; it’s been a while.

Great customer service. Our salesman Colt was terrific to work with… very knowledgable and a nice guy. Ended up purchasing a road bike.

Without a doubt my favorite bike shop. My first experience with AJ’s was after I had an accident and thought it would cost me a lot of money to fix the bike. They were very honest and took excellent care of me. I’ve been back several times for tune ups and today finally bit the bullet to buy an upgraded bike. Don was amazing to work with, and I felt no pressure to make the purchase. His helpfulness and enthusiams was perfect. He and everyone else there have exactly the small business ethics and friendliness that keeps me coming back. The biggest thing I’ve learned is that they are more interested in making sure you have the best bike for you rather than how they can make the biggest buck. Thanks Don, Christine and all the other awesome folks at AJ’s!

Bought a new bike on CraigsList to ride around with my kids but I couldn’t pump up one tire because the valve was shoved in. Helplessly I brought it in to AJs and asked for help. The woman quoted me a few bucks to do it, which was fine, but when she was done she said not to worry about it. There are a few bike shops within a half mile of AJs but I’ll definitely stick with AJs.

Colt and Alex helped me choose cycling shoes today and they couldn’t possibly have been more helpful. It’s my first pair of clip-​in shoes, so I’m inexperienced, unfamiliar, and pretty apprehensive. Colt and Alex both helped explain how the shoes should fit and talked through all of my concerns. Colt was extremely patient while I tried on so many pairs of shoes to get the right size, about four sizes smaller than my initial guess. He talked me through everything, drawing on his own personal experiences and those of his wife – which really helped me feel comfortable with the idea of getting used to clip-​ins. Colt and Alex rock! AJ’s is lucky to have them!

AJ’s is my goto spot. Great family owned shop but with a great assortment of everything you need. They are always super friendly and willing to help. I much prefer AJ’s to other snooty bike shops around town.

I came in with my jogging stroller tire, which had a bubble in the tube and needed to be replaced, they were quick, friendly and reasonably priced. They even replaced the tube for me and aired up the tire! Nice folks would definitely recommend!

The people at AJ’s were super friendly and helpful!!! Got my new bike tuned up and the mechanic even took extra time to go over some pointers since i am new to mountain biking. I will definitely be going back for any future cycling needs.

Went to AJ’s to get the tires and tubes replaced on a 10 year old mountain bike and a 24 year old hybrid bike — both having been garaged but neglected for a lot of years. Clerk got the bikes out of my van ASAP and surprised me by telling me they could make the replacement while I waited. I had a voucher that was intended to be for service only but they honored it for my purchase since their wording wasn’t clear. They also caught a small problem with the older bike’s gear shifter, tried hard to fix it, lubricated it, and then did not charge me since they couldn’t be certain the problem was fixed. Great customer service — plenty of attention. Price was great, even if I hadn’t used the voucher. Fast work. Highly recommended.

«Shop online, buy local» is my mantra. The first bike I bought from AJs Cyclery was a Marin mountain bike. They always handle bike maintenance on a fair, professional basis at fair prices.
When I asked AJs Cyclery’s owner if she would match an internet price I had printed, she was happy to do so. AJs has gone out of their way to order items I wanted to buy locally, but more often than not what I need is on their shelf. I ordered a Surly Disk Trucker — which they don’t normally stock, and the bike was delivered complete in a matter of days at the best price I had found anywhere.

I love Aj’s! They have a friendly and helpful staff, and a shop full of great bikes and equipment. Go local and try this awesome bike shop!

This is THE best cycle shop in Austin. Locally owned and it shows. It is on west Palmer Lane across from another cycle shop, so don’t confuse the two! AJ’s is by the Shipley Donut shop. The many times I have frequented AJ Cyclery I have been impressed by the personalized touch. Always welcoming and the owner is usually on site. The prices are good and better than other bike shops. Check them out!

I don’t have a bike rack, so I needed a shop I could ride to. AJ’s is a really nice ride from where I live, aside from some dicey spots on Lakeline. I rode down there Saturday and asked them to take a look at my bike, as I was having a bit of issues with the gears and brakes. I had no appointment but they squeezed me in and looked at/​fixed the bike right away, and quickly, too. I was in and out in probably 15 mins and the repairs cost me under $ 25. The ride home was smooth, the staff was friendly, so I’ve got nothin’ but love for AJ’s.
I perused the store while I waited for my bike. Lots of gorgeous bikes, lots of gear, food (energy stuff), and accessories. Small shop but they maximize the space with their layout. I’m far from knowledgeable about anything related to bikes and biking, but the guys here seemed to know what they were doing.
Bonus, it’s on Parmer, so from there, you can ride to the lovely Brushy Creek Park, which is really close by. Gorgeous spot to spend a sunny Saturday afternoon.

After Performance bikes let us down – 2 broken kids bikes in less than a year. Our kids are not daredevils so we were very disappointed with the quality of the bikes purchased. We decided to shop for a new bike for my son and stopped here on New Years eve. After spending about 30 minutes test driving and selecting a bike, we decided to shop around. Dropping $ 300+ on a kids bike is not an easy choice. We did not get any hassle from the sales people, only friendly helpful service even though they were about to close.
On our quest to make sure we are buying the right bike, we went across the street to The Bicyce shop today and left because after much time perusing, touching, oohing and aahing some bikes, no one bothered to say a word to us. The shop was not busy and there were a few people working. No «hellos», «goodbyes» or «can I help you». This is the kind of service that I’d only expect at a big box store. When you buy a bike like a car, I feel like you have to have a relationship with the shop for maintenance issues.
In contrast, when we stepped into AJs this afternoon, we were greeted warmly by the entire staff. We purchased a cool Haro bike for our son and are so happy that a local place like this exists. The selection of bikes is rather small, but they have high quality bikes at reasonable prices. And the friendly service is priceless.

My first contact with AJ’s was going on one of there group rides on a Sunday. I was kinda nervous being a relative newbie but the folks at AJ’s and other riders were very friendly and accepting. So i had great vibes from the start.
Then i took my road bike in for a professional fitting and Ben spent about an hour with me making sure me and my bike were set up properly. I learned a lot just talking with him and the bike felt much better after the fitting. I got my road shoes and pedals at the same time with Christine’s help.
The attention and friendliness i get here from the whole staff is way beyond what i had experienced at the big box cycle shops around. And it feels better supporting a local business,

I had a less than desirable experience with Bicycle Sports across Parmer, so thought I would give the small independent a shot at fixing the things BSS screwed up. I asked them to do two things; adjust the rear dérailleur so that it shifted correctly, and take the flex out of the back wheel, an issue that cropped up after the BSS «tune-​up». Now, keep in mind that I didn’t talk to a mechanic, as a mechanic isn’t there all the time.
When they called to tell me the bike was ready, I asked about the flex issue, and was told, (again, not by the mechanic), that no flex was witnessed. I guess I was just imagining it.
I went in to pick up the bike today, and asked about the flex, mentioning that I knew what I experienced while riding the bike. I was told, «well, sometimes, a bike behaves differently on the road than it does on a shop rack.» Really? Unfortunately, I don’t ride my bike in a shop rack, or I would be good to go, eh? Again, I wasn’t talking to the mechanic, who wasn’t there. The lady I was talking to offered to keep the bike, in order to have the mechanic look at it again, but what’s the point?
I paid the $ 12 for the dérailleur adjustment, put the bike in my truck, and took it straight over to Music City Cycles on McNeil, which is what I should have done originally. Dave took a look at the back wheel, put a spoke tension gauge on various spokes in the back wheel and found a pretty big disparity between some on the drive side and their counterparts directly opposite. This is exactly what will cause wheel flex under load, and can be caused by someone trying to true a wheel, (like during a «tuneup»), that doesn’t know what they are doing.
I’ll get my bike back on Tuesday, and having worked with Dave at Music City before, I know it’ll be right. In my my interest in supporting businesses local to Avery Ranch, and not driving an extra 10 miles round trip, I caused myself a lot of extra hassle. That won’t happen again; Music City Cycles FTW!!!

Hands down and thumbs up the best bike sales & service around!
They may be fairly new to the area, but they are aged in experience amongst the staff and workers.
First, with much thought and research we purchased a new bike for the wife (adding to our fleet); and from beginning to end they were more concerned with the rider and the ride more than the bike and the profit.
Second (within a week from the last visit), Shortly there after we needed a last minute replace/​repair on an early Saturday morning. seems that things go wrong when you are 1 hour out from the «Austin Tour de Fat» annual event. Christy and the crew were able to get us a tire/​tube/​new pump & energy drink replaced as fast as we could change it out and pay for it. Truly super.
Third (yes THIRD) on the same day later after the previous emergency service, I decided to compliment myself to a great bike service on my Specialized Hard Rock Pro. after all, they have performed stellar so far. I dropped off the bike, and just needed it taken care of as soon as they could get to it.
I must say, they insisted that I get it by the end of the day. it was hard to quell their enthusiasm.
All in all I asked for them to take their time and just do it when they can with all of the other work going on… they did, and they had it ready the NEXT a.m. on a Sunday.
As I picked up my bike, the service was perfect. They resolved some pesky issues I had, serviced the gears/​cables/​etc. and took care to really «true» my wheels… all while apologizing that they should have done it faster? Heck I was pleased that it got done under 16 hours (including their hours closed!)

Austin is a great area for bikes, and shops like this make it a great pleasure for that. No matter if you come in on an EARLY Saturday for an emergency repair. or if you are coming back in on a Sunday (yes, OPEN ON SUNDAY). they take care of you and everyone that enters the door.
(I even watched as they repaired/​calibrated an older electric generator motor on a 1970’s French inspired bike ~ the ones with the head lamp; for a young lady… with no fuss or concern for payment)
All the 5 Star ratings are correct. you need something, go see the Team at AJ’s Cyclery for all your North Austin Biking needs.