A+ Federal Credit Union

I have been doing business with A+ for over a two years and they have been wonderful. We own a business in the area and they have saved us time and money. Several of our employees also do business at A+.
We recently purchased a new car and everything with the loan at A+ went off seamlessly.
Stop paying for high priced banking services and sign up with A+!!!

I bought a car from a fellow who had financed it there, so we went to pay it off and get the title and release of lien. He had called in advance, and the lady told him that they would mail me (the purchaser) the title, ready to transfer, so no problem.
When we got there, the lady told us that I’d give her the money to pay off the loan, and not even get a receipt for my trouble. When I told her that I was hardly inclined to fork over that much money without even the courtesy of a receipt, she got defensive and called some supervisor type, then hung up and more or less repeated the same story in a self-​satisfied manner.
The title… Well, she said we would have to go the Texas DOT in North Austin to get a copy of it, and that this was «standard policy», and that they had always done it this way. I figured they had just lost the title, and the lady at the DOT figured the same thing.
Probably the worst feature of this business is a sign prominently displayed where you walk in that asks you to remove your hat, sunglasses, and hoodie. I assume this is so they can get a good video of you. I’ll tell you what, I didn’t move to this (nice) area to be treated like a criminal. And, like with «No Guns Allowed» signs, what criminal is going to politely remove their disguise when they walk into a bank to rob it? Sheesh, you can go to this place to have your integrity and intelligence insulted, but I’ll stick to Compass or Frost myself, where I get treated much better.