Lets put it this way, the people working there have no personality, but they go out of their way to help you. In addition to that, the are many other Cleaners in the area that have friendlier service, but they don’t take care of your clothes. In my opinion, if someone goes above and beyond to take care of my stuff, and can’t crack a smile, I’ll take that anytime over someone who give great service, but ruins my clothes. Got to pick and choose your battles. In addition to all of this, they are by far way cheaper than other cleaners in the area.