Walmart Supercenter

I will NEVER shop at this location again. So, a few days BEFORE the super-​bowl, we ordered our groceries online and had it set to go pick them up between 6 and 8 pm. Well 6 came around and no call, so we called to see if it was ready and the rude girl said that they had to cancel orders because it was just too much for them, and that they sent out emails. For 1, we never got an email. For 2, we never got a call, and we didn’t get our refund. So we called and one of the managers said there was nothing he could do about it and that we weren’t the only ones who complained. That’s something to brag about, let me tell ya. So we called again today and another rude person (a guy) said, well I didn’t take your money. I don’t remember accusing him unless his name is Walmart. So we had to finally call an 800 number. Finally we got a nice person. He was very helpful and wasn’t a rude Jerk just because HE hates his job. We didn’t tell them to cancel our order and we didn’t tell them to take their time giving us our money back. We shouldn’t be treated like crap. I will tell everyone I know, to never shop at this location, and the store manager WILL hear about this. If he doesn’t want to talk to his employees, then I’m sure his boss would like to know he’s not doing his job.

Worst retail experience I’ve ever had. Even by Wal-​Mart standards it’s bad. They refuse to honor the price listed on the shelf, charging more than twice as much for some items. Rude and disrespectful cashiers and even supervisors. They act like you’re the bad guy for expecting that they not defraud you. Managers need to start watching what goes on in this store because even the best of their employees is bad enough that they deserve to be fired. To call what they do «customer service» is like calling a red hot branding iron a «warm fuzzy feeling». I’m honestly surprised that people don’t start shoplifting just out of spite. Bottom line: shop somewhere else. Anywhere else. Another Wal-​Mart, a competitor, the black market, whatever, just don’t support this insane operation.

It’s a Walmart, so you kind of know what you’re getting into. Pretty clean for the most part, staff was pretty good. It’s a huge location, much bigger than the one in Southlands.

This store is by far the worst Walmart I have been to. The store is dirty. Management has no clue how to run it. Cashiers are rude. I tried price matching 2 items. I got yelled at by Henrietta saying screen shots were not legit. When it was. Been talked back to by several employees. Regular employees role play as managers. I called the 800 Walmart number. Nobody ever calls me back. Stay away from this unprofessional, messy store. It’s unfortunate that nobody cares to fix these issues.

Trying to get help in electronics is IMPOSSIBLE.
HELLO? Hellllooooo…
After 30 mins, I went looking for help. Turns out, both items I wanted were sold out! Arghhh.

Long ass lines, unstocked shelves, poor customer service, this place needs a lot of help. And like most superstores, why do you have 20 check out lines and only 2 of them working. At least create a ton more self check outs, you rarely see lines at the king soopers down the street because they have a bunch of self check outs, get with the times.

As Walmarts go, this one could use improvement. The parking lot was full of carts, scattered everywhere. Between cars, taking up parking spots, on sidewalks, etc. The interior was clean enough, but the checkout lanes all had at least four or five customers waiting in line. And only ¼ of the checkout lines were open at 5:30 in the evening. Having worked in retail, I know that this is a peak time, and I was confused by the lack of open registers.

28 min in line to check out. Avoid this store if possible. Good selection of goods. (Normal walmart) this store appears to be poorly managed.

Ohmygod. SO MUCH BETTER than the Walmart by the Aurora mall. About 10 minutes further out of my way, but well worth it. This is most gigantic, clean, well organized Walmart I have ever seen in or out of CO. It’s like a Super Walmart and a Home Depot joined together. You need ANYTHING, they’ve probably got it. This place even has a freakin’ Papa Murphy’s in it! Oh, and it’s open 24 – 7.
My only complain is the temperature. Apparently when you’ve got a Walmart that rivals Mall of America, it’s difficult to control. We came around 10pm and it was hotter inside than it was outside. It wasn’t stifling, but it was maybe 70 outside and ten degrees hotter inside, so definitely noticeably and uncomfortable warm.

This is the worst Wal-​Mart I have ever shopped at … I’m leaving it at that.

I come here all the time because it’s conveniently located right next to my house. The area is convenient, but it’s basically like any other Walmart. Not very much customer service, and whenever you do ask for assistance it is very half-​assed unfortunately. Since they’re usually understaffed they’re assisting multiple customers at a time which is normal for any retailer, but they won’t even break away or excuse themselves… They just go ahead and start assisting others in front of your face which I think is pretty rude. If it wasn’t a Super Walmart with everything I needed I probably wouldn’t shop here.

This is a Good Walmart if your on the way to the airport and forget something and dint want to get gouged paying airport prices.
Its definitely one of the biggest Walmarts Ive ever seen. And i come here lots, not sure why I never wrote a review.
Very Helpful Staff which are around and easy to find.
The Papa Murphy’s and Subway inside is a nice touch as well. A little puzzling to find the floral department.
But it is there.
And they have Semi Truck parking as well.

This is in the very least a Walmart to go only if in dire need of something. Absolute last resort! It’s dirty, crowded, arranged horrible and the staff seems above and beyond uninterested in helping a paying customer. If that was not enough I never been there once where I did not have to wait in line for 20 to 30 minutes. Just terrible all around.

Not sure what to say. I walked in asking to get 2 tires changed and was promptly turned away after I was unsure of my tire size. Every other place I’ve been to, even other Walmart tire centers, at least made either an effort to help me find the right tire or did it automatically by asking me the type of car I drive.
After finding out the info myself I came back, told them only to have them send me back to the garage where one of the gentlemen again checked for the tire size.
All in all, not satisfied with the customer service.

what i like about this location is that they use wind turbines and it is considered one of their «green locations» which is fantastic… however, they don’t always have everything in stock. the staff is very friendly.

If you like a ton of rude people this is the place!

Aurora Walmart SuperCenter, Store #5334 :
I like this location, since ONE its OPEN 24 hours a day.
Since working with odd hours and I CAN ONLY shop after 10pm, for my weekly or fortnight grocery needs, this Walmart SuperCenter, has been my «savior» in many ways.
One, when shopping at those weird or odd hours, not so many people or patrons alike. From my observation, perhaps WEDNESDAY is their STOCKING UP DAY. I may be wrong in this. Since for all the Tuesday evenings, I have been to, alot of goods on the shelves are pretty empty, and they have tonnes of goods still «wrapped» up on the crates. Then if I were to go during a THURSDAY evenings, things are slightly better.
All in all, I am OK shopping here coz it saves me the time and money when needed.
BUT during Thanksgiving Day evening, DO NOT GO here at all cost. I guess its all with the deals and the unruly patrons who «swamped» at this Walmart, that gave me a «bad experience» shopping here.
As of date thru the receipt :
Manager: Shawn Porter
Aurora Walmart Supercenter Store #5334
3301 Tower Rd
Aurora, CO 80 011
(720)-374−0278
@14/2012

Keep a death grip on your purse or any belongings, and keep your eye out for the nearest exit. That said, I should’ve assumed the worst by the not so subtle police cars strategically placed at the entrance more times than not. Don’t get me wrong, I still go here on a regular basis, because I’m forced there, as it’s the only close shopping center in my hood. I’ve been told they have many shoplifters there throughout the day, and also a number of people have had their purses stolen (hence my death grip comment). At night and on weekends it’s the type of place where I’d leave my jewelry at home, as the parking lot is quite terrifying for a tall, lanky, wuss, like myself.
This Walmart boasts that they are a environmentally friendly establishment, they use solar and wind power, etc. That is all super and awesome if it was true. The wind power has been down for over a year now, due to lightening striking the power generator. Walmart has yet to fix this. They also are not using the air conditioning in the store, until after the store is renovated. Therefore, it’s hot, humid and smells funny. This Walmart is scary enough, but to have your clothing stick to you while «shopping» is enough to drive me over the edge.
Next, if you are likely going for a certain item, they probably won’t have it. I need to figure out when they get their shipments in, because they never have what I’m looking for. I did notice that their condom section is always fully stocked, along with their hair coloring products — hooray! I usually find myself leaving with nothing I came for, and everything I didn’t go for, and then drive to Northfield to hit the AWESOME Target there.
I will be going back here, only because I will have to. However, if you are willing to make the 5 – 7 mile trek to Northfield and hit the Target, I’d highly recommend it.

Why do I go to Wal Mart!!! Because after work, I am tired, and I do not want to stop at several stores for my goods. That said, I have given up on their clothes. I don’t think I can rock anything that is a wal mart label. Everything fits weirdly.
I also have trouble steering my cart around the store with the fellow locals. I guess they haven’t gotten their «cart licenses» and forget to keep to one side of the aisle, or to have a tiny bit of courtesy sometimes. I put away my polite girl attitude and move into «I am in Aurora now, move out my way !» attitude. I am sorry, but I lived in Aurora for ten years… it isn’t sweet suburbia. It is the jungle. I am always polite, but I am not going to stand there clearing my throat for five minutes while you discuss chocolate chips with your cousin and your combined 15 children you brought with you…(who, btw, are all running up and down the aisles… you are blocking the aisle and your kids are endangering themselves in a possible major «cart to face» accident because they are running. I am cool with bringing your babies to the store.) …but keep them in check women !
And I am also not going to double back down the aisle because you do not have the common courtesy to move when someone wants to proceed… and you choose to ignore them. Just sayin’…
I decided to use the self-​checkout as usual, because I cannot stand lines… and the cashier in charge was patient and kind and classy. I can’t imagine dealing with some of the things she must every day.
Wal Mart seems easier at first… but then… you remember it’s not all that convenient… and never relaxing.
Oh yeah, wish I could Unilocal the drivers in Aurora… WTH??? I need a road warrior type vehicle to get around there… and maybe a sawed off shot gun…

Let’s get this out, I am not the biggest supporter of Walmart in general, but I thought I would let you all in on a cool thing that Walmart has been doing with it’s Aurora SuperCenter location.
This Aurora WalMart is located off of Tower road and it incorporates all sorts of mean green sustainable strategies. This Walmart SuperCenter uses photovoltaics, wind turbines, incorporates evaporative cooling for the AC, uses radiant floor heating for the cold days in the winter, reflective exterior coatings, LED lighting, xeriscaped landscaping and much more. Visiting the store is a show on its own, as the green technology surrounds the SuperCenter like you’re at Disneyland.
Check it out so you can at least see a different side of Walmart.
* Star one is for going out on a limb to make a green statement
** Star two is for having pride and having the windmill
*** Star three is for Aurora being the second green store… maybe all
Walmarts can go green?
Star four and five were taken away because… Let’s just not go there.