Quality Auto Sound

Good luck getting any assistance in here. I went in today, Friday at about 4pm. There was only one other customer than me and nobody even said hi when I walked in. Another guy came in after me and walked out before I did, I assume for the same reason. I was there about 10 minutes until I realized that I was wasting my time. I literally took a picture of what I wanted and I plan to obviously find the system elsewhere.

I wanted to get a sub and amp hooked up. I wanted to get the same sub I had already, the salesman tried to sell me the another sub and said they were the same one for $ 150 more than the one I have. After I had paid for the install, I was told I would have to leave my vehicle there all day. Keep in mind I was there at 9:20, this was 20 minutes after they had opened. I was told there was a LONG line before I got there. Not having a way home and expecting to wait for my vehicle, I asked for a refund and was told they didn’t know how to do this and I would have to wait an hour to an 1 ½ until the manager came it. Then I was told they don’t give refunds! I kindly reminded them payment is for services rendered and I had not received ANY services from them, so I needed my money back or I would be reporting them for fraud. At this point someone conveniently knew how to do a refund. I don’t know who is worst them or Car Toys.

These people are bunch of liars… Low quality installation. Poor customer service. Be aware Very very poor quality installation. Once you spend money there they won’t remember you next day.

Wow. If i had known the shoddy workmanship they would do installing an alarm i would never have considered this. To start, a $ 319 alarm system with $ 1 install somehow turned into about $ 600. The person who installed it connected it incorrectly to my trucks computer and i just had to spend $ 1300 repairing my truck for the damage the faulty setup cause. Avoid this place like the plague.

I had the pleasure to with a gentleman named Ian he was very helpful took his time to explain me everything gave me great prices he was very knowledgeable they did a great job on my install I definitely recommend working with Ian at this quality auto sound I will definitely be coming back here!

My insurance company sent me here after my vehicle got broken into. The two gentlemen at the front desk were really nice and managed the line and phone lines well. 4 stars because I had a 9am appointment and it took 4 hours to install. Overall the stereo looks and works well. It wasn’t supplied by the shop, ordered online.

The staff here was great while I was in the buying mood. As soon as I decided not to spend $ 500+ dollars to have the install my supplied stereo and connections they became rude. I also purchased an A/​V cable from them. After realizing I didn’t need it about a week later I took it back with the receipt and was told that it wasn’t the original receipt and they could only exchange it. Never will recommend or use them again!

I will start by saying maybe this place use to be good, but from my experience I would NEVER recommend coming here. My friend bought me a deck from here for xmas and I haven’t had a radio in my car for about 4 years (crazy, I know). First off, setting an appointment was ridiculous. I talked to 3 different people and I would get 3 different answers. My boyfriend also received a deck from here and we wanted to drop one car off and then we can drive home with one car, then switch when the first car was done. They said no. They both had to be dropped off. Long story short I only dropped my car off. You figure a place that installs decks for their business could do it competently. WRONG. I dropped it off at 9am and did not get a call back until 5pm. They are extremely lucky I did not have much to do that day. I asked if they had rebuilt my car for me since it took them so long (sort of jokingly). They gave me the lame excuse that they had to «rebuild» my frame in order to fit the radio. That’s a bunch of bull. The best part is that my radio doesn’t work. They could not find an antenna to connect the radio. This is also bull because I had a deck installed before this one. My boyfriend had my other friend install his and it took 2 hours AND his radio works, imagine THAT. People, spend a little extra money and go to real professionals.

I’ll be going here for all my audio needs. Went in to get a full install for my stereo and got a lot of information from Martin M. I was able to to get an install that fit my budget and I didn’t feel like I was being taken advantage of. All of the staff was friendly and was willing to answer any if my questions. After the install I was impressed with what I herd but Martin felt it wasn’t perfect and was willing to upgrade my speakers at no cost just to get the sound he originally promised. Of course I blew a speaker in a couple days, and it was replaced without any questions asked, and I was out of there in 5 minutes. I’ll send all business this way. I’ve already did a small upgrade and Martin is always willing to work with me. He’s knowledgable too! I’ll be coming here from now on!!!