Olive Garden Italian Restaurant

I hate the new electronic menu system that is on the table. It is gross that people are touching them before they eat dinner and I think it takes away from the personalization of having the server at the tables. Plus for a restaurant that is known for trying to promote family meals, you put a device on the tables that has games for children to play, it sure doesn’t promote the family values you say you have.
The food is decent same as any other Olive Garden that you go to.
The service is hit or miss. one time while we were there we were charged for waters that we ordered for our children. When asked why we were charged for waters the server stated «because there is no button for children’s water» it then unfortunately took longer than it should’ve to have that issue resolved.
Once their service is routinely exemplary and they take the electronic menus of the table the star rating would move up significantly

I had to update my review.
Went for Veterans Day and service was awesome.
As packed as it was and busy my meal went smooth.
Heck I even have used the catering twice. Give it another shot people !

The salad was drenched in cheap bottled dressing, the soup must have been canned and they dumped the whole salt shaker in it, the service was really slow waited 20 minutes to order and there were only 4 tables full. The famous bread sticks were ice cold and the paste was way over cooked and mushy. Cheap over processed food and high blood pressure from the salt no thanks.

Oh. Olive Garden. We dined here last night and arrived about 4:30, as we wanted to get there early so we didn’t have to wait forever for a table. We got there at 4:30, the restaurant was pretty empty, and we had to wait 10 minutes for the table. After we sat down, after about 15 minutes of no service at all, (no one came and offered us drinks or anything) we were greeted by a woman who wasn’t our server, but she got us our drinks and breadsticks as she claimed our server was «catching up.» As she brought back the drinks, she told us to order our appetizers through the Ziosk machine, and we ultimately didn’t do so, leaving us to wait another 15 – 20 minutes for our server to finally show up. He got our orders, and then we waited for another 20 – 25 minutes, but we were out of drinks and didn’t want the breadsticks because we didn’t have some olive oil to accompany them. After being told 4 separate times, the server came back with the olive oil, and we were left with some cold breadsticks. Then we received our food, which was alright. My mother asked for no peppers and extra sauce, and she received her food with peppers. We told the server twice to get her the meal without peppers. I had a «breadstick bun Italian meatball sandwich» which sounded pretty good, but it was just awful. The «breadstick bun» was so stale that I couldn’t bite into it, or stick my fork through it, so I was forced to eat the meatballs, which were ok. Finally, the server came back and asked if we wanted refills, however, every time he returned, he forgot someone’s drink. My brother told him 5 times for a cherry limeade. After bringing the bill and forgetting our mints, we let the server know that we wanted mints, leading to him to say «we are all out.» My whole table said «oh» and he then began to laugh and say he was «just kidding.» I didn’t really get a laugh out of that joke. We eventually got our mints.
So, either Olive Garden had some really dumb staff that night, (3÷27÷16) or this guy was just too focused on other things to serve us correctly. The rest of the people eating were served promptly, but we were stuck waiting for long periods of time. Even though it was Easter, not one of the staff members here bothered to say happy Easter to us. I hope the management will read this review, and I will be updating it later after I find out the servers name. Pretty awful experience, something we are not used to when we go to Olive Garden.

If I could not give any stars I would. This is the worst olive garden I have ever been to. We had a party of twelve. I called ahead to see if we could put our name on a waiting list but was basically told no. When we get there we were told a forty minute wait. End up being and a half. They comped us appetizers and drinks and kids meals. It ended up being a three hour ordeal. Never again will we go here to eat.

Ah Olive Garden. The last time I’ve ever dined in an Olive Garden was on my homecoming night when I was in high school. I remember when we walked in our fancy, Vegas style dresses inside a fancy Olive Garden where everyone stared at us. It was a precious night and I ordered the fried shrimp platter going across. I loved it so much, I ordered it twice. This location was fancy as well. Definitely recommended for the romantic couple who is out looking for a date ideas. Vince took care of us tonight. Let me tell you how impressed I am that he was the first and only to meet my list of standards of what a perfect server should be. He not only made good recommendations in the menu, he also had a great attitude while doing it. For a Friday night, it was packed! The wait was 35 minutes tops. It was worth it when Vince hung out with us that night. In a little corner while Vince was on his two feet, Kyle took care of us briefly as well. Great young gentlemen.
The food: none of us had finished the dish meals provided for us. The tossed salad was filled with a mild, yet none-​visible sauce that tasted great at first, but either to sweet or sour for my likings. Not in between at all. The main course entrée was not the most fantastic and i didn’t finish my Shrimp dish. The dessert was phenomenal! Tiramisu cake is the best and should be tried by everyone. I thought the food tasted better the first time around. Not the second time, but the service made it splendid. We will be returning.

Very average food. Stopped in because we had a gift card to use. Glad you can get drinks with the card! One good note Ryann the server was great!!!

One of the better locations for Olive Garden that we have been to. Apparently they get busy during dinner time but this was a circus! When our waitress brought out our food, someone almost ran into her and we saw it all. My Tour of Italy would’ve splattered on the floor and I would’ve bawled my eyes out. However, with matrix-​like moves, our waitress dodged this Johnny Bravo looking guy and dinner was saved! As a side note, even their bathrooms are wonderful! Yes, this is Olive Garden and yes it is a chain. No, they are not all build alike. Bravo for consistency in food and elevated waitstaff/​service!

Overall its typically a good experience here at this Olive Garden. I just don’t recommend going there for dinner. Its much too crowded and long waits. Lunch however is a different story. The Unlimited Soup, Salad and Breadsticks deal is great and if you have to wait for a table wine is discounted per glass at the bar. Two thumbs up!

Two stars that the food is not terrible, but the service is iffy and the hostesses are clueless. Basically empty place and they have you waiting for ten minutes so they can find you a table in an empty restaurant. Then many of the servers do not act as if they want to be there. If you want Olive Garden, get take out, quicker and less hassle.

Honestly we have never gone wrong with food or service at this location! Food is always tasty and the servers are always so helpful and friendly.

This place is alright. I find the new paying thing weird but faster. I pretty much always get unlimited soup salad and breadsticks, and the bread sticks always take at least ten minutes to come. Other than that, the service is mediocre unless the manager is watching.

Large location with good service and busy. Wait times average on a Sunday. Food was good. We enjoyed soup and salad.

I ordered take out. The food was cold and very bland. The only thing that even tasted normal was the salad and breadsticks. I won’t be back.

Called ahead and let them know that we had a party of 13 coming and was told it was about a 25 minute wait. Once we arrived 15 minutes later the wait was 90 minutes. After speaking to the person up front he said that they are taught to say this on the phone when large party’s call in so they don’t loose business. Crazy policy.

You feel a bit rushed when your here, but the waiters are nice and do help you with ordering. They only give you two breadsticks when you ask for more, but that’s a minor detail (you can always ask for two more!).
Really enjoy the ravioli de portobello! With the chicken and gnocchi soup!

Recently visited Olive Garden for our daughters birthday food was ok soup was cold service was terrible we were seated and and took about 10 mins before our waiter came to our table our meal came a few minutes after our soup arrived which was very odd but during that time our waiter was no where to be found I tried waiting but time passed and still no waiter I finally asked a manager for our bill I have always loved the Olive Garden and planned on visiting when out out of town guests came but Iam so disappointed in the service

Been going to Olive Garden for years and this is my local go to location. The staff is always friendly in restaurant and Togo also very attentive and Always refilling your water. Fairly quick service. Salad and breadsticks are always right out; and because of my food allergies they are always very generous to bring me a bowl of it with no cheese, dressing or croutons. The gluten free rotini is excellent !! I love it with marinara !! Only complaint is I wish they would get gluten free bread sticks but other than that I have always had good food and good service ! One time my meal was wrong and they made me a new one nice and hot ! Also the fried zucchini appetizer is delicious as well as the peach Bellini ice ice tea ! Good for occasions, family, kids, parties, or just dinner !

I had a small amount of time to chow down as much as I could during my lunch break. I knew I wanted the unlimited soup and salad.
The waitress took about 10 minutes to greet us which made me want to leave but I stuck it out.
The minestrone soup was great and so was the salad. We got the calamari and fried zucchini appetizer and it had little flavor, it just tasted like fried food.
I would go back when I have more time to chill. Service is slow.

So, at least once a month I have a date night here, it’s a date night with one of my friends. We meet here, spend most of the evening at a table in the bar area and eat, drink, talk and gossip all night.
I have only sat in the «regular» seating area once with my daughters. The experience was wonderful and the staff was knowledgeable and professional.
However the staff in the bar is ALWAYS awesome. They are fast, they keep us well hydrated, the drinks never stop and the food is hot and delicious every time. All the bartenders tend to be very fast and know how to make a drink perfect every time.
The location is centralized without being too close to the bustle of Southlands. Great for a ladies night out!