Michelle Fury RCYT, LPC

When I tried to make an appointment for my son to see her as a patient I had to leave 3 voice mail message and then email her to get her to respond back to me.
2 weeks later she responds to me by telling me I should have listened to her voice mail message that stated she was out of town and there were also several other excuses to why she hadn’t called me back.
There was no message on her voice mail that said she was out of town.
My son finally started seeing her as a patient. I was excited for his first appt with her, but At my son’s first appointment things got worse.
After it was pointed out to her that she had acted inappropriately, the therapist left me a voice mail message to explain her actions during my son’s session with her. She made it a point to let me know that she felt she was still correct in her actions and given the chance to do it all over again, she would not change a thing.
Finally after several attempts to improve communications with her and my attempts not welcomed, I had to escalate Michelle’s actions to Management at Children’s Hospital.
I met with her & her manager to resolve our issues. I counted 8 apologies for either being unaware, not knowing or not understanding.
I’d recommend double checking your medical records between what happens during their sessions and reviewing her notes. There were many discrepancies between what actual happened and what she thought happened. Looked as if she was trying to tell another story.
She likes to ask her patients leading questions. Then she believes this is a natural answer.
Does not listen to parent input regarding the child’s therapy sessions. Seems to have her own agenda.